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The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
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Excellent timing, Awesome look ups, and Excellent Protection. Satisfiable Customer service over all. Thank you for helping me protect my family.
Also the info on the person I wanted to search was mixed up with another person of the same name but different middle initial
Incorrect information
I would like to be able to correct mine somehow
The agent that helped me with my search was very understanding and patient and walked me through process to get the end result that I was searching for.
Outstanding excellent wonderful meaningful. Very helpful some countrys just don't have what we have iam happy an thank you very much an I wish united states would be that kind in help those of us with half way decent jobs.
The knowledge, professionalism and friendliness of the customer service representative was top notch!
All most everything they found was correct a few address were wrong but that's ok because a family member lived there
I was looking to qualify some people for a few different things in business and personal relationships and the information that I gathered was very helpful
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.

