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Search Public Records Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
This summary is generated by AI, based on text from customer reviews
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Love this has helped out a lot about find out about someone's past
Amazing this perfect I'm very impressed I found my family ok
It's great to hear this type of feedback.
Great the site is awesome I m getting all the info I need thank you
Thank you for your review, it's great to hear this type of feedback.
The information is not updated. My husband hasn't had that phone # in 5 years. His father is deceased. There's so much more. Not updated info! Waste of time and money. I'll be unsubscribing for sure.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Its somewhat accurate, It has served its purpose for me...
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Easy to use fast results and very thrifty it's an awesome app
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It had a lot of information that I need for genealogy, and I wanted to see what they had in my records.
Thank you for the feedback.
We are going thru some family stuff and your app has been a real help I would and will recommend the app to my friends and family.
It's great to hear this type of feedback.
It works very well what I like is that I can receive accurate information very easily
Thank you for your review, it's great to hear this type of feedback.
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Thanks for sharing your thoughts.
There isnt much information, i dont think i would buy again but its fun for now
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Its is not pulling up correct criminal records. People I know have one.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
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Thank you for the 5-star review.
I noticed on one report that is wasn't current. Didn't show a restraining order brought against him or a misdemeanor traffic violation. I also wish they included marriage and divorce records.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Some up-to-date but not too much accuracy
Old dates not saying if current
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
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No criminal records available. The only reason I paid for this website.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
It's decent, could be more accurate but works.
Overall fair.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Very good experience finding all the history I've been looking for
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Great so far id refer my friends...
Thanks i will check it out more
It's great to hear this type of feedback!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for sharing your thoughts.