Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not much information I have viewed the same thing for free with even more detail
Good info, but need up to date information about the recent years of criminal history and current phone numbers associated with the individual.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Your records have numerous errors in the information provided.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
We appreciate your review.
Nice database as this site allows me to search my socials too
It's great to hear this type of feedback.
Jdjfjfjudjdjfufifijfjfjejsjdjfjfjfhdhdjfjfjxjfjfjf
Thank you for taking the time to leave a review.
Quick and efficient. There is information I have located on here that I could not find on Ancestry.com
Thank you for the feedback.
They are extremely on point with the information they acquire.
Thank you for your review, it's great to hear this type of feedback.
I pretty much like everything is just being showed up it's just I don't have all the information I need to get everything that I want but I thank you
Thank you for your review, it's great to hear this type of feedback.
This app was perfect! It takes you straight to the point and tells you everything you need to know!
It's great to hear this type of feedback.
Took awhile to find you but an excellent service. Fast, easy, inexpensive.
Thanks for sharing your thoughts.
Works pretty good, some info not exact like age, and some criminal records whether misdemeanors or not.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
You need estate info. Just a little, this would have made my search this much more fruitful.
Thank you for leaving us this review.
Cant get my divorce date Tammy christensen that's why I signed up
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
A lot of the information is incorrect. There are criminal records attributed to me that are not mine but someone else I know. They need to cross reference the birthdates.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Information changes. Sometimes it provides information sometimes it doesn't. Intermittent
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Info needs to be updated. I would have hoped for a much better experience than what I received. There was info on people that was actually deceased that was not stated as deceased. So the experience was mediocre.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Love it!
Very easy to use and so informative!
Thank you!
Thank you for the 5-star review.
Best most useful app! I Highly recommend! Great price too!
Thank you for your review, it's great to hear this type of feedback.
I give it 5 stars, I love it, it has given me some information and has helped me find a friend I haven't seen in years!
Thank you for the 5-star review.
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.


We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.