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The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
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Needs to be updated&corrected needs more current info specially relatives
Hi Carol, thank you for your honest feedback. We continuously work to improve and update our information to serve our users better, and your input about ensuring more current relative details is genuinely helpful.
Easy to use! Only cost one dollar to use the free trial which originally I thought was free but one dollars is fine. It gives teen tell reports and I have enjoyed using it so far
Thank you so much for your kind words, Tiffany! We’re thrilled to hear you found the trial intuitive and valuable, and we genuinely appreciate your support.
No names for numbers mist of the time. It just asks if I want to file a complaint. I need to know who is calling
Thank you for sharing your experience, Brooklynn. We understand how important it is to identify those calling and are continually working to improve the accuracy of our information to better serve you.
Interesting it is very inaccurate on my own name search so I wonder how accurate it is on the person I paid this site to look up
Hi Pamela, thank you for sharing your thoughts! We take accuracy very seriously and appreciate feedback that helps us improve.
Great toptier app I'll always use this it's great to keep up with strangers be your family and check deaths.
Thanks so much, Bruce! We’re glad to hear the app is such a reliable part of your routine.
Great thank you works good was just looking at my report well that's all
Thank you, Jerimiah, for your kind words! We're delighted to hear the report met your expectations, and please know we're always here to ensure your experience stays smooth and secure.
This app is great6 how far everything that I didn't know about me my whole life everywhere I lived
Thank you so much, Shane, for your wonderful feedback! We’re glad our app could help reveal information that’s meaningful to you.
Good experience, great insight, needs help finding resources, near me. 3329 Brookfield ln Yadkinville
Thank you so much for your thoughtful feedback, Jesse. We're delighted to hear you had a good experience and valuable insights, and we appreciate your suggestion about finding nearby resources.
Thanks to the customer service person. He was very helpful and courteous
Thank you so much for your kind words and appreciation, John. We’re delighted to hear our team provided helpful and courteous support.
Good so far! Looking for a person who my sister is dating. Don't think he is who he says he is.
Thank you, Garry, for sharing your experience so far! We're glad to hear our service is helping you dig deeper.
Amazing and thorough however my report has some names I have no idea who they are
Thank you for your kind words, Michelle. We appreciate your feedback and are here to help clarify any information in your report to ensure you feel confident and secure with the results.
This is a great and helpful website. I even found old family members I having seen or heard from in years. Thanks
Thank you, JaRod, for sharing your experience—it’s wonderful to hear you reconnected with family members through the service.
Very much enjoyed the comprehensive data that was compiled
Thank you, Susan, for recognizing the thoroughness of our data—it means a lot to know our efforts refine your experience so positively.
It is really easy to use had no problems using this site would use it again
Thank you, Teresa! We're delighted to hear the site was easy to use and met your needs without any issues.
Good but I never get to the end. Phone went dead. Put me back where I got to last night
Hi Darlene, thank you so much for your feedback and for being patient with the process. We truly appreciate you letting us know about the difficulty you experienced, and we’re committed to improving our system to make your journey smoother.
Informative - what more do you want to hear- fifteen more words
Thank you, Anita, for your positive feedback. We're glad you found the information helpful and appreciate you taking the time to share your experience.
Its better than no information on people and places but wish it was more detailed
Nancy, we’re really glad you find the information helpful and appreciate your honest input. Making details easier to access and understand is important to us.
It seems that Andrews report has a few discrepancys on it. He's never lived in Texas ever and there are associates and friends that are unknown to him.
Thank you for sharing your concerns, Andrew. Accuracy and privacy are very important to us, and we appreciate you bringing these discrepancies to our attention.
I seemed like it was good and easy to use. Also liked the price
Thank you so much, Alithea, for letting us know you found your experience straightforward and affordable.
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.


Thanks for sharing your feedback, Edward. We know keeping information private is important to many users and sometimes what’s available varies by location or legal restrictions.