Seal Skin CoversReviews 8,743

Bought a cover for my boat using the link provided by their online chat representative. When I tried to put it on my boat, it wasn't even close to fitting. Unfortunately, I was outside the 30 day refund window, so when I complained they said it was my problem. Over the course of multiple emails, they explained that their covers aren't custom fit; rather, they are "semi-fit." (Gotta check out the pics! First is the port side looking aft. 2nd is the starboard side looking forward. Cover doesn't even touch the gunwales! How's that for "semi-fit"?!) After I showed them a pic of their cover and how poorly it "semi-fit," they said, via email, they'd exchange it under their warranty program. I shipped the original back to them using a pre-paid label they provided. They received the original cover on December 14,2020. I also paid an additional $25.99 to have a new cover shipped to me. It's now more than a month later and I haven't heard a peep from them despite multiple attempts to resolve this. They have the original cover and the money I paid for it. They have the additional fee I paid for shipping a new cover. And I have nothing. Do yourself a favor and buy a custom fit cover from a respectable company.

I purchased a boat cover from Seal Skin by entering the information from my specific boat. It took a while to be delivered but was in great condition. Upon putting it on the boat, it was about 30" too long to fit properly and didn't have any cut away to make room for an outboard motor setup. After multiple emails I was sent a return sticker for a replacement. After mailing the cover back, I waited weeks and sent multiple emails asking about the replacement. Eventually I was able to contact them by phone and was told the replacement had been misplaced and would be sent out right away. Weeks later the replacement arrived. Now that it was November we had 6" of snow so had to wait a couple weeks to put it on. The replacement turned out to be 18" too long and still had no adjustment for outboard motors. I sent an email with pictures explaining the issue and was told there was nothing they could do. I then requested that Seal Skin refund my money and was subsequently told that the sale was final because it was beyond 30 days since the original order. I appealed this due to them taking multiple weeks to send out the replacement and was denied. Seal Skin says the covers can be inches to a foot too short or too long. Mine was multiple feet too long. Although they claim you will have a tight fit, you won't. In an area where you have rain or snow, this is not the cover for you.

DO NOT BUY THIS COVER IT IS NO GOOD AFTER 4 MONTHS OF OWNING IT TORE AND THE COTTON MELTED FROM THE INSIDE. THEY WANTED TO CHARGE ME 35.00 TO SEND BACK FOR MY REPLACEMENT, THEN I PAID AND THEY NEVER SENT ME A SLIP TO RETURN. I CALLED AND THE MANAGERS NEVER CALLED BACK! BEWARE BUYERS! FIND ANOTHER COMPANY!

Ordered a cover for my 2014 Stingray will not go past front license plate the sides do not cover the bottom of car would not recommend this cover. SEAL SKIN COVERS

I have been waiting 2 weeks for my order. The tracking they provided says it has not been picked up yet. They did not respond to my email and I finally called and they tell me to just wait.

It appears they are just playing games and delaying for some reason... there is no way their system did not already flag my order before I called.

After the third cover they sent us, we were done. The first cover was about a foot too small, the second cover was defective, and the third cover was way too big. Considering a Mazda Miata is a fairly common car, you'd think they'd be able to provide a cover that would fit. Apparently not. Even after all this, they refused to waive their refund policy and still charged us the restocking fee. I tried to get this reversed but their customer service just stopped talking to us. Avoid this company at all costs.

I wish I could review on their actual covers however trying to get them to deliver a cover that was ordered over a month ago is impossible. We ordered a side by side cover on Nov 17 and they charged my card on that date. Over the past few weeks I have contacted the company to find out the status of my order. Each time I am told I will receive an email within 24-48 hours only to never receive anything. Now today, 4 days before Christmas they have decided that the cover is out of stock and yep you guessed it, they want me to wait 24-48 hours for my refund. The customer service for this company is absolutely horrendous. Do not buy anything from this company. Time will tell if we get our money back.

BEWARE, DO NOT BUY FROM SEAL SKIN CAR COVERS! We bought a car cover for our 2004 Corvette. We were sent the wrong cover. We tried calling their listed telephone # but you're told operaters are busy led to voice-mail. You leave your contact & order issue but no one returns you call. Emails also go unanswered. We've even made a claim ticket without any response from Seal Skin Car Covers. We tried messaging on Facebook. Our messages get deleted. I tried messaging via Instagram. The message was read, no reply back to us. However we were IMMEDIATELY BLOCKED by someone from Seal. Silk Car Covers. They know of the issue but refuse to contact us to retify it. What good is a warranty or customer satisfaction guaranteed if the company avoids its customers! I'm stuck with a $99 car cover that doesn't fit my Corvette. I'm pissed!

So disappointed that the Seal Cover purchased in June (Supreme All Weather Outdoor Cover) did not hold up for more than 5 months outside sitting on a car. We got the nicest cover they provide and it is showing wear on the edges of the car. We have not done anything weird with the cover, simply put it on the car when we got it. We live about an hour north of Chicago so the weather is not too extreme. I wanted to buy 2 more covers, but seeing as they will only replace the cover under warranty ONE TIME, it's really not worth investing more into these covers. So very disappointing as I thought we were buying a quality product. Looking elsewhere for a better cover that is truly All Weather.

I purchased 3 covers: 2014 Mustang, 2020 Explorer, and 2018 F-350 that didn't fit but that wasn't the issue. I contacted Seal Skin Covers (SSC) and had no issue in obtaining a return label for a swap. Sent the cover back and can show they received it November 10,2020. December 4,2020 I still had not received any contact from SSC (my 1st issue with their "customer service"). They told me that they don't have a cover that would fit my truck (though it is listed in their options) thus a refund. 20% restock fee is a pure gouge. NEVER buy from them again.

I bought the premium cover for a Mercedes Benz (recommended by the website after inputting my vehicle info). The quality of the material is excellent HOWEVER the fit and elastic hold is horrible! In winds of 20 mph the cover comes right off. If I use the grommets and wire tether the front and back of the cover comes off; didn't they test their product? Don't they employ engineers, skill seamstress? What good is a cover that doesn't stay on?

DO NOT BUY FROM THESE PEOPLE!
WEBSITE VERY MISLEADING!
THEIR "GUARANTEE TO FIT" IS A JOKE!
ORDERED 2 PWC COVERS FOR MY WAVERUNNERS. WHEN INSTALLED, HUGE POCKET BETWEEN THE HANDLEBARS AND MIRRORS. WHEN IT RAINS YOU COULD SWIM IN THE POND IT CREATED!
SO... BACK THEY WENT FOR ANOTHER SET THAT WOULD RECTIFY THE ISSUE PER THEIR CUSATOMER SERVICE REP, RIGHT? WRONG! ALL THEY DID WAS SEND ME MUCH LARGER COVERS THAT FIT THE PWC'S WORSE THAN BEFORE! ( PIX DON'T DO THE POCKET JUSTICE)
SO... BACK THEY GO AGAIN!
NOW I'M CHARGED A 20% RESTOCKING FEE FOR THEIR SCREW UP!
UNBELIEVABLE!
NEVER AGAIN!

There wasn't a button to continue shopping I had to buy 3 cars - and that was alot of back and forth.

Now that I have used 2 of them - 1 has torn in 3 places from taking it on and off... this is not acceptable.

It was very hard to find the email for the confirmation of the purchase of the covers - I can't find it. I can't find your name on the cover itself - as I wasn't sure who to call - or what your name was. I found my paperwork and then found ONLY this email - this really has lead for a terrible position. These covers must be made in China - as they are poor quality... and the connectors are challenging.