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SEA Gamer Mall Reviews Summary
SEA Gamer Mall has a rating of 3.1 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SEA Gamer Mall most frequently mention customer service, live chat and gift cards. SEA Gamer Mall ranks 18th among Games sites.
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Bought their elo boost and instead their trainer dropped my rank and as always, when ask for refund in live chat (which they say they will) they always say the one in charge not around bull $#*! when buying etc the one incharge always around scammer
Hi Ted,
The coins had already been delivered to the account stated for delivery. As stated at our website, Purchasing in-game currency has some risk which may result in possible account suspension or termination when using illegal levelling or illegally obtained gold.
Thereby, whenever buyers decided to purchase the game currencies, they're expected to accept the terms of use and bearing their own risks for involving in Real Money Trading which violates the game rules.
Nevertheless, we had already delivered all the purchased goods to your game account as purchased.
Thank you & we apologize for the inconvenience caused.
Seagm is generally a cheap website to buy FIFA coins from but their customer service isn't great. I only received 2m coins of the 3m I ordered. I contacted live chat but they didn't do sh*t about it and said it was my fault. Didn't ever get a refund, or the other 1m coins. I don't recommend using
Hi Ryan,
All the coins were delivered in accordance to what you'd stated at order remarks. Thereby, we confirmed that the 3M coins were delivered to the right place. We believe that your coins might have been removed by EA due to the violation of game rules which your coins were obtained illegally and involved Real Money Trading (RMT).
Kindly contact us via support email [email protected] should you have any further inquiries.
Thank you & we apologize for the inconvenience caused.
I ordered a account for my birthday and it was banned, i asked them what was going on and Cloud told me to f*** off and suspended my account? I will be starting a dispute with paypal because of this
Hi Joe J,
First of all, we would like to apologize for the unfortunate incidence.
However, we believe that the issue had already been resolved together with the Paypal case.
Kindly contact us via support email [email protected] should you have any further inquiries.
Thank you & we apologize for the inconvenience caused.
First order went fine somewhere around 24 hours delivered. 2nd order never arrived and they have it marked as completed. Showed screenshots as their proof, but the currency did not arrive. They refuse to acknowledge any chance that one of their "suppliers" did not honor the transaction or that perhaps the proven screenshots are for the previous order that was completed without error. Filing a dispute to get my money back. Would have ordered with them for a very long time because i dont mind the 24+hour waits for currency
Hi,
As proven, the screenshots indicate that your order was delivered. In the case where your currency did not arrive, this could be due to the gold was removed or deleted by the game master. However, Purchasing in-game currency has some risk which may result in possible account suspension or termination or gold removal when purchasing illegally obtained gold. Thereby, buyers are expected to bear the risks on their own.
Hope this clarifies.
Thank you and we apologize for the inconvenience caused.
We paid for fifa coins, however we get the answer that the system has to be updated each time. And we so far we did not receive anu coins yet
Is this site reliable?
Hi,
As mentioned in the live chat, EA was updating their system which caused the player price range to have certain limit, depending on the player card level. Thereby, we were having some difficulty on delivering the coins since more players are needed to be listed in the transfer market. `
Nevertheless, we believe that your order had already been resolved and hope the above explanation clarifies your doubt.
Thank you and we apologize for the inconvenience caused.
If i could i would give 0 star.
Terrible service. I ordered 4M because i wanted to win an auction 36hours before the auction end. During that range of time i contacted them 3 times and they were saying dont worry we will deliver before 24h as our policy says.
36H i still dont have my 4M and i lost my auction.
And even with that they will not offer any compensation.
Terrible website and that was my last order on it
Hi Guillaume,
The 24 hours mentioned is an estimation time of delivery for your order. We do not guarantee the delivery time as there might have some unexpected event such as out of stock which can cause the delivery to be delayed. SEAGM doesn't provide any compensation for late delivery. However, customer can always request for a refund if the order cannot be delivered on time. Anyway, we believe that your issue had already been resolved.
Hope the above clarifies your issue and we apologize for any inconvenience caused.
If you fill out their requirements correctly your order should be in within 5 hours! I've. Bought at least 5m Fifa coins from SEAGm and there has been no problems! The customer support has been tremendous aswell as they are helpful and are not computers, SEAGm's prices are also cheap, $5 USD for 1 million iOS Fifa coins is ridiculous! Look at Mmoga they sell 1m Fifa coins for iOS for $11 USD your saving your money! So I recommend SEAGm to everyone, even people like Calfreezy, W2S and KSI should start promoting SEAGm as they are one cheapest FifaPromoters
Hi Nicolas F,
Thanks for the kind review. Your support to SEAGM is very much appreciated.
I bought a zeny for my Ragnarok account. On the website, they said they have the thing in STOCK but when I bought and messaged them. They were like WE ARE OUT OF STOCK PLEASE WAIT and blah blah blah. I got nothing to say. Now it's like a week since I bought it.
Hi Castro J,
Thanks for the feedback. FYI, the website displays in stock are to allow customers who are willing to wait for stocks. Should you not able to wait for stock replenish, you may always opt-in for a full refund by contacting the customer support via Live Chat.
It's advisable for buyers to check the stocks availability before they make any payment if they wish to get immediate delivery.
Lastly, we believe that your issue had already been resolved.
Thank you and we apologize for the inconvenience caused.
I ordered some FIFA 15 Coins just before I went to bed - they were there in the morning and excellent prices as well. Would definitely buy from them again
Hi Taylor B,
Thanks for the kind review. Your support to SEAGM is very much appreciated.
I ordered game gold amount of $100 a month ago.
And i didn't get my gold til now.
I sent mail them so many times. They just ignored or copy and paste.
I can guarantee they don't care abt customer after got payment.
Hi Ryan,
Thanks for the feedback. We believe that it is not possible for the order to be pended for more than a month. FYI, we do always check on every pending orders status and orders with no stock for more than 7 days will be cancelled automatically as accordance to our company policy.
Anyway, we do welcome you to contact us via support email [email protected] if your issue is unsolved.
Thank you & we apologize for the inconvenience caused.
I bought 1 mill and it has not come 24 hours later still waiting and I have tried getting hold of them but no reply... NOTHING!
Hi Liam,
We were having a high volume of orders due to FIFA fever and it caused us to take longer time for delivery.
Anyway, we believe that your order had already been traded successfully.
Thank you & we apologize for the inconvenience caused.
Site wants you to spend gold before you can get gold. They expect you to pay AH fee which I would not mind --if they would allow you to list for 6 hours-- however they absolutely demand 48 hours and the last time I put my items up for that long THEY DID NOT EVEN BUY THEM so I -lost- 100 gold to these $#*!faces. Normally I deal in the range of thousands of gold via trade but economy sucks lately so even 300 gold is hard as hell to scrap together without gouging yourself (reselling items you bought for much less than the purchase price you paid)
Hi Nancy,
Thanks for the feedback. FYI, SEAGM does not cover the trading tax for some game and buyers are expected to absorb the fees and taxes incurred during the trade. In this case, it's preferable for you to check the stocks availability with us before you actually list the items in auction house to avoid any unnecessary losses.
Thank you & we apologize for the inconvenience caused.
I buyed coins 20 hours ago and i still don't have them. On the livechat they are not responding.
Hi Achmed,
We were having a high volume of orders due to FIFA fever and it caused us to take longer time for delivery.
Anyway, we believe that your order had already been traded successfully.
Thank you & we apologize for the inconvenience caused.
Cheap, but takes way too long to get your coins. Mines been 27 hours, still not got here. The people that you chat with in the Live Chat are rude and very unhelpful. Would not reccomend. This is if you're buying FiFa coins. I have heard that they will scam you out of ITunes cards.
Hi Jacob,
We were having a high volume of orders due to FIFA fever and it caused us to take longer time for delivery.
Anyway, we believe that your order had already been traded successfully.
Thank you & we apologize for the inconvenience caused.
I give it a 2 because it is cheapest website to get coins but I ordered coins 4 hours ago and havent got any
Hi Roberto,
We were having a high volume of orders due to FIFA fever and it caused us to take longer time for delivery.
Anyway, we believe that your order had already been traded successfully.
Thank you & we apologize for the inconvenience caused.
I purchased Fifa coins 7 hours ago and I had accidentally clicked on the wrong player for them to buy. In the order confirmation email there was a link to change the player you want them to buy and so I did so. 4 hours later it says order is complete but I did not receive the coins. I attempted to resolve the issue through their chat but they had no clue what I was saying. They stole my money and made no attempt to help me. Do not use this site.
Hi,
All the FIFA orders were completed in accordance to which player you selected. All the FIFA order delivery was completed using system delivery. Thereby, a wrong player was bought inevitably and coins delivered. It's advisable for you to always double check the details before you check out any of order to avoid any mistakes of delivery.
Thank you & we apologize for the inconvenience caused.
It took them 7 hours to give me my fifa 15 coins! Although the y are pretty much the cheapest they take far too long!
Hi Anthony,
We were having a high volume of orders due to FIFA fever. Nevertheless, we had tried to deliver the order as soon as possible.
We apologize for the inconvenience caused.
Legit and Cheap website for games. Spoke to livechat before I made a 5M AD order for Neverwinter and was told it would take 0-24 hours and how to post the items on the AH to receive my in-game AD. Took about 10 hours and were really nice. They have a good system where you can add comments onto your order and they can reply to your comments on that specific order. Overall great site. 4 Stars just because it took a while to receive the order (10 hours).
Hi Mister A.,
Thanks for the kind review. Your support to SEAGM is very much appreciated.
I have waited 5 hours for a 55 pound fut coins and still waiting now but the only good thing is it is cheaper than other websites and btw the chat doesnt work for me i message then it says it has 140 people to sort out with then they say thanks for messaging and that is an automatic messsage plz people
Hi Anthony,
Our support live Chat was in a long queue due to FIFA fever. Nevertheless, we had tried to deliver the order as soon as possible.
We apologize for the inconvenience caused.
From the business
SEAGM is the trusted global digital online game store. Buy game cards, gift cards, cd-key and mobile reloads. Pay securely with Paypal, credit cards and more.
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Hi Wei c.,
Regarding the leveling service, you are advised to check the leveling details and what are the services we provided. Some of the leveling service might not include the ranking service. Thereby, the trainer might not concern on the ranking of your account but to deliver only the services you purchased.
Anyway, if the result is unmatched with the purchase order, you may always file a complaint at our support email [email protected].
Thank you & we apologize for the inconvenience caused.