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SEA Gamer Mall

3.1

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SEA Gamer Mall Reviews Summary

SEA Gamer Mall has a rating of 3.1 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SEA Gamer Mall most frequently mention customer service, live chat and gift cards. SEA Gamer Mall ranks 18th among Games sites.

service
48
value
46
shipping
41
returns
40
quality
47

We monitor reviews for authenticity

Malaysia
1 review
0 helpful votes
Follow D c.
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Competitve
September 28, 2017

Seagm has some of the cheapest pricing for game cards comparing to play asia, offgamers and cn.usa. Game cards are A-Ok, so is 8591 buying business, as for gold selling/botting, buyer beware.

1 year customer, mobile game tuna.

Date of experience: September 28, 2017
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi D c.,

Thanks for the kind review. Your support to SEAGM is very much appreciated.

Malaysia
1 review
4 helpful votes
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LIARS
August 25, 2017

Bought my gold on tuesday and they said it will be delivered after 10-15minutes of purchase, then they told me supplier is not available. WP

Date of experience: August 24, 2017
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Hola,

Thanks for the feedback. FYI, SEAGM does not keep ready stock for some pre-order game currencies and those orders will be passed to our supplier for delivery. Thereby, whenever supplier is available and ready with the gold, we will contact buyers to get ready for the trading. You are advised to contact our customer support Live Chat to check the stock availability if you wish to get immediate stock.

Hope this clarifies.

Thank you.

Australia
1 review
5 helpful votes
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Long story short, I was given a used key, tried to talk to their customer support for 4 weeks with no proper replies, was 'locked' out from accessing live chat after asking for a refund unless I downloaded a fresh browser. I then emailed their 'admin' in which they confirmed they have revoked my keys but are 'unable to issue a reimbursement or refund'

So they take my money for a used key then 'revoke' my used key then say we can't refund you... SUCH A SCAM DONT USE.

Date of experience: August 19, 2017
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Michael,

Thanks for the feedback. We believe that your issue had been discussed and resolved. Should you find any issue with it thereafter you can always contact our support for assistance.

Thank You.

Singapore
3 reviews
4 helpful votes
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I had many order with them for the past years and they are totally trust worthy.
Sometime they are slow because many people order it too ex: Maplestory mesos.
But other than that is really fine! I did order some gold but they are out of stock and they refunded me as soon as possible. Will still continue ordering them :)

Date of experience: August 15, 2017
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Diyoda m.,

Thanks for the kind review. Your support to SEAGM is very much appreciated.

Latvia
1 review
2 helpful votes
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PSN UK Card
August 7, 2017

Great service! I got my card in nearly 2 minutes. I will definitely return to this site.The support is very fast asweal. They explained where i need to go to get the card. This is a very good and trustfull service. I don't know why others are saying that this site is a scam because it isn't.

Date of experience: August 7, 2017
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Krist U.,

Thanks for the kind review. Your support to SEAGM is very much appreciated.

IR
2 reviews
1 helpful vote
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Scammers
July 20, 2017

They gave me an invalid key and it's 11 days from that day. They did not even answer or refund or anything. They just say we are still checking it.

Date of experience: July 20, 2017
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Danesh, we apologise for lateness of the checking as we rely on our supplier to do the checking. Kindly note that we do response to you. Hence the claim that we note response to you is untrue. Rest assure that once we get the checking result from supplier we would give you an answer. Apologies for the inconvenience caused.

Viet Nam
1 review
2 helpful votes
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Vn shells
July 12, 2017

Terrible service im trying to but 200 shells for vn lol server, what they sold me was rubbish, it wasn't even the correct format of that as the gernea website asks for. No password and a made up ID, never buy from these people. And i try to get back in contact with them the chat room is always at connecting... even when i restart my pc, ITS A SCAM DON'T USE THESE PEOPLE.

Date of experience: July 12, 2017
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Alex,

Our livechat is working fine. Should you have issue connecting livechat please use another browser or clear your browser cache and cookie.

As for the vn shells please contact our customer support for to submit your card issue. Thank you.

Italy
1 review
2 helpful votes
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I've buy just a 10$ IMVU prepaid code and i got it quickly by talkign with them on the Live chat.
Works very well, take a look on it.

Date of experience: July 8, 2017
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Phoenix W.,

Thank you for your kind review on our services. It's important for us to receive feedback like yours to improve our services. Appreciate it. Thank you.

Minnesota
6 reviews
14 helpful votes
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They're alright.
October 13, 2016

I've had many, many orders with them and they carry it out just fine.
Yeah I understand they have low stock at times but they will give you the full amount for as long as it takes them to get it.
I've had some upsets too. When they were low on gold and I was wondering where my gold was, for me it was just a patience game.
I buy for games like Vindictus, Blade&Soul, AuraKingdom. I don't know what it's like for other games.
For people that call them scammers, for orders that took to long to deliver for me. I kindly talked to the customer service chat to ask for a refund since they took over 24 hours (as they promised) to deliver the gold. They refunded it for me. I had an account though, so I don't know what it's like if you were to purchase as a guest.

Date of experience: October 12, 2016
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Kimi,

Thank you for your kind review on our services. It's important for us to receive feedback like yours to improve our services. Appreciate it. Thank you.

Turkiye
1 review
2 helpful votes
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Both live support and the site is awesome still didnt get why I have to retype my password in the site but its ok I guess :)

Date of experience: July 18, 2016
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Ata A.,

Thanks for your awesome review. Appreciate it.

Thailand
1 review
2 helpful votes
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I asked if they have stock for MU ORIGINS SEA in-game credit and the response was yes they have. I purchased it and 1 minute later I was told... yea you got it, OUT OF STOCK! I asked when will it be available then, they said 1-3 days. Guess what? I waited for 2 freaking weeks and I still haven't gotten my purchase. Not to forget the customer service officers are a bunch of rude $#*!ed fuks. If you are thinking of buying from them, DONT. The price maybe cheaper but you are just buying headache and agony. F SEAGM

Date of experience: July 11, 2016
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi R. W.,

Thanks for the feedback. FYI, SEAGM does not keep ready stock for some pre-order game currencies such as MU Origins and those orders will be passed to our supplier for delivery. Thereby, whenever supplier is available and ready with the gold, we will contact buyers to get ready for the trading. You are advised to contact our customer support Live Chat to check the stock availability if you wish to get immediate stock.

Hope this clarifies.

Thank you.

Mexico
1 review
5 helpful votes
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I just pruchased a game code to be able to test a game in korea. They sent the info, and it seems to be correct but you can't change the passwords on the account nor the password on the mail. Since they lock you with a second mail authentication which you need to wait 30 days to disable in which time they can cancel the request since they still have access to the account and leave you out and take the account again.
I won't be using the account at all, I'm not gonna spent a month working for them.

Date of experience: June 19, 2016
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Cristofano,

Thanks for the feedback. However your claim is not substantiated with facts and only assumptions. We wouldn't do what you claim. You may change it after 30 days. Should you found any issue with it thereafter you can always contact our support for assistance.

Thank You.

Australia
1 review
3 helpful votes
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I bought 500,000 FUT Coins using a comfort trade method. Their website advertises that it will take "0-12 hours" Afterwards, their live chat tells me they are "out of stock - waiting for supplier" (bull$#!+) which will take 0-24 hours. 24 hours later (total of 36 hours after paid for) they tell me it will take another 2 days! I ask to speak to a manager or supervisor and they say "they won't be back until monday" (also bull$#!+). I still haven't received my coins...

Date of experience: April 22, 2016
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Robert,

FYI, the coins went out of stock which caused the delivery process delayed. Buyers can always request refund if the order cannot be delivered on time. Anyway, we believe that your issue had already been resolved.

It's advisable for buyers to check the stocks availability before they make any payment if they wish to get immediate delivery.

We hope that the above explains the reason why the order was delayed and we apologize for the inconvenience caused.

Thank you.

California
1 review
8 helpful votes
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Scammer!
April 5, 2016

Yeah basically a scammer.
I bought a PSN Card. The code comes with it is invalid.
I was told by Rachael on the CS live chat to submit a form to raise an issue about my order.
Then I was told to wait up to 5 business days to wait for a response?
What?! Is it my fault to buy a invalid card?

Be careful!

Date of experience: April 4, 2016
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Wei Z.,

First of all, we would like to apologize for the unfortunate incidence. For your info, there are few possibilities which the game cards might have an error and it could be mainly due to the technical error from the game publisher. Please note that the 5 working days is the time taken for us to send the code for validity checking.

Nevertheless, we believe that your issue has been investigated and resolved. You may reach us via support email [email protected] for further issues.

Thank you and we apologize for the inconvenience caused.

NL
1 review
4 helpful votes
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Scammed by seagm
February 1, 2016

I ordered nba mt coins i waited 24hours then after a day of waiting i contacted them but at my order there was standing order completed but it wasnt when i asked live chat they just said it was completed and left the chat! I DONT RECOMMEND BUYING

Date of experience: February 1, 2016
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Happy D.,

First of all, we would like to apologize for the unfortunate incidence. For your info, SEAGM bought the NBA player in accordance to what customer stated for order delivery. Thereby, we confirmed that the order was successfully completed.

Nevertheless, we believe that your issue has been investigated and resolved. If you have any further issues, kindly reach us via support email [email protected].

Thank you and we apologize for the inconvenience caused.

Norway
1 review
1 helpful vote
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This is scam!
December 4, 2015

I ordered 15 million coins and I haven't got them this I cheap but scam! Just don't buy from here

Date of experience: December 3, 2015
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Sadeg,

FYI, the coins went out of stock which caused the delivery process delayed. Buyers can always request to have a refund if the order cannot be delivered on time. Anyway, we believe that your issue had already been resolved.

It's advisable for buyers to check the stocks availability before they make any payment if they wish to get immediate delivery.

We hope that the above explains the reason why the order was delayed and we apologize for the inconvenience caused.

Thank you.

Mexico
1 review
5 helpful votes
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Worst support ever!
November 12, 2015

I make a payment for a Amazon Gift Card 100$ US with Skrill, but request me more info for delivery my Gift, credit card, bank account, ID... HAHAHAHAHA this is a joke or what? SCAM! BE CAREFUL

Date of experience: November 12, 2015
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Maria,

Kindly note that we request for additional info because our risk system flag your payment. Should you are not comfortable in providing the info to our support for verification, you can request refund which I believe we did refunded to you.

You may also use other payment method that does not require additional information for verification such as Paypal.

Sorry for the inconvenience cause but I hope the above explain the reason why our support request the extra info.

Thank you.

Canada
1 review
4 helpful votes
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1. Bought some gold because it said they had it in stock.
2. They add in handling fees for virtual goods.
3. The customer service representative tells me they don't have it in stock.
4. When I ask him why it said "In stock", he disconnected the chat session.

I'm going to charge back on PayPal. I have no idea how they're supposed to scam people if they offer PayPal payments. These have got to be the stupidest thieves I've seen in a while.

Date of experience: November 7, 2015
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi,

First of all thank you for your feedback and FYI we do not scam. Our system display in stock to allow customers who are willing to wait for stocks. Should you not able to wait we will refund your Paypal payment right away which I believe we did. Hence your claim that we scam wasn't true.

Thank you.

Singapore
3 reviews
13 helpful votes
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They have fantastic service... have done more than 30 orders with them, but I do agree that they game codes always have issues, so If u are looking to buy game codes, I won't recommend Seagm, but if u are looking to buy in-game currency, they have the cheapest and most reliable service

Date of experience: October 29, 2015
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Nicklaus T.,

Thank you for your review and appreciate your kind feedback.

New York
1 review
1 helpful vote
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They seem all legit til the last bit they did not tell me that a game key I purchased was to not be used in any other place than Sweden. So I bought a key and when I got to steam entered it I couldn't use it. I have submitted a refund request, if they don't respond I'm going to be talking to PayPal themselves.

Date of experience: October 25, 2015
SEAGM S. — SEA Gamer Mall Rep
over a year old

Hi Matt,

All the digital codes selling on our website is legit. FYI, all the Steam codes are region locked and you are advised to check the region before purchase as different region card is unusable in your country.

We believe that the issue had already been resolved together with the Paypal case.

Thank you & we apologize for the inconvenience caused.

From the business

SEAGM is the trusted global digital online game store. Buy game cards, gift cards, cd-key and mobile reloads. Pay securely with Paypal, credit cards and more.


seagm.com
Founded in 2007
Sitiawan, Perak, Malaysia