Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My order took three weeks to arrive. The return process is deliberately cumbersome. The product does not fit my body, even remotely. I will not order from this company again.
Was very pleased, affordable, decently fast shipping (didn't realize it was sending from the UK) to the US.
Only 2 out of the 3 bikinis arrived in the shipment. There has been no communication about the whereabouts of the other.
I accidentally placed two orders and the customer service team reached out to let me know and asked if I want to cancel one. I thought that was very thoughtful of them. Good quality suits for a low price compared to other places.
Love it! Fits great! Shorts are heavier with the extra material but I like that.
It was ok, still waiting on a refund of 50% if my order
I never received my swimsuits i ordered and when I finally reached out to ask where they were, was told one was out of stock so I canceled the order and never was told why I didn't receive the other swimsuit I ordered.
Pricey standard shipping
Worth the wait though to be honest
Great experience. Highly recommend. Would buy another product.
Good quality and the price is good. I'm 5'2", 113 lb. I ordered Size M since this is the size of my old swimming suit. But Size M is too big, Size S could be better for me.
Just want I wanted, the size is true to its size chart. I ordered a medium and I'm 6"1 so it fits perfectly and I wear a size 8 in shorts and I got a medium. Have gotten a lot of compliments too!
Shipping is way, too expensive and slow, and thus not competitive. When the swim suit arrived and was too short -- both top and skirted bottom -- Customer Service was very helpful. The Customer must pay for the return, so I took the option of a partial refund with no return.
Shipping is way, too expensive and thus not competitive. Ordered a swimsuit but probably won't shop here again.
I ordered this swim dress, it never arrived. After ordering it took a month before I got an email saying it was shipped. The swimsuit never arrived. I contacted the company right away. Instead of getting any help they kept telling me to ask neighbors and check cameras. No matter how many times I told them I had done this they just kept sending the same email over and over telling me to check cameras and ask neighbors. I've never had a company be so unhelpful before. I will never order from them again.
I never received my suit. I waited for 4 weeks, and finally when the tracking told me my suit was near, I received a notification that the suit was returned to sender for "insufficient address." I double checked my address and all was fine. I've been receiving other packages at the address I provided, so I'm not sure what the issue was. I've asked for a refund and was told I would get my refund minus shipping costs. I still haven't received my refund, though they did say it would take 5-15 business days. I'm at Day 4.
Not happy at all. Buyer beware.
Loved the designs, but package tracking unhelpful.
I got an xs it fits fine but when I dive into water or anything the elastic waist just slips down, and the draw string is fake which I am disappointed about. But overall I am happy with this modest bikini
This transaction went very smoothly. I did not have any special contact with this vendor.
Shipping took way longer than expected for some reason. I ordered this swimsuit to go on a trip, but it didn't arrive on time. Other than that, I am very pleased and plan on wearing it next time.
When I ordered the items, they arrived quickly, they were as expected, but no paperwork was included so that should I need to return them, I could. I have sent a message to customer service, but have not yet received a reply.
Contacted to return three of the items and kept one.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

