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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,799 reviews

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Missouri
1 review
0 helpful votes
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Stay away
September 17, 2023

My order took three weeks to arrive. The return process is deliberately cumbersome. The product does not fit my body, even remotely. I will not order from this company again.

Date of experience: August 18, 2023
Virginia
1 review
0 helpful votes
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Great Value, Great Suits
August 18, 2023

Was very pleased, affordable, decently fast shipping (didn't realize it was sending from the UK) to the US.

Date of experience: August 18, 2023
GB
1 review
0 helpful votes
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Missing order
September 17, 2023

Only 2 out of the 3 bikinis arrived in the shipment. There has been no communication about the whereabouts of the other.

Date of experience: August 18, 2023
Massachusetts
1 review
0 helpful votes
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Great swimsuits
August 18, 2023

I accidentally placed two orders and the customer service team reached out to let me know and asked if I want to cancel one. I thought that was very thoughtful of them. Good quality suits for a low price compared to other places.

Date of experience: August 17, 2023
Washington
1 review
0 helpful votes
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Floral Suit
August 17, 2023

Love it! Fits great! Shorts are heavier with the extra material but I like that.

Date of experience: August 17, 2023
Maryland
1 review
0 helpful votes
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Ok
August 17, 2023

It was ok, still waiting on a refund of 50% if my order

Date of experience: August 17, 2023
Washington
1 review
0 helpful votes
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Never received order
September 16, 2023

I never received my swimsuits i ordered and when I finally reached out to ask where they were, was told one was out of stock so I canceled the order and never was told why I didn't receive the other swimsuit I ordered.

Date of experience: August 17, 2023
California
1 review
0 helpful votes
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Good
August 17, 2023
Updated review

Pricey standard shipping
Worth the wait though to be honest

Date of experience: August 16, 2023

Pricey standard shipping
August 19, 2023
Previous review

Pricey standard shipping

Date of experience: July 19, 2023
District of Columbia
1 review
0 helpful votes
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Great experience.
August 17, 2023

Great experience. Highly recommend. Would buy another product.

Date of experience: August 16, 2023
Canada
2 reviews
0 helpful votes
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Good quality and the price is good. I'm 5'2", 113 lb. I ordered Size M since this is the size of my old swimming suit. But Size M is too big, Size S could be better for me.

Date of experience: August 16, 2023
North Carolina
1 review
0 helpful votes
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Super comfy
August 16, 2023

Just want I wanted, the size is true to its size chart. I ordered a medium and I'm 6"1 so it fits perfectly and I wear a size 8 in shorts and I got a medium. Have gotten a lot of compliments too!

Date of experience: August 16, 2023
Florida
1 review
0 helpful votes
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Good Customer Relations
August 16, 2023
Updated review

Shipping is way, too expensive and slow, and thus not competitive. When the swim suit arrived and was too short -- both top and skirted bottom -- Customer Service was very helpful. The Customer must pay for the return, so I took the option of a partial refund with no return.

Date of experience: August 16, 2023

Shipping is way, too expensive and thus not competitive
August 21, 2023
Previous review

Shipping is way, too expensive and thus not competitive. Ordered a swimsuit but probably won't shop here again.

Date of experience: July 22, 2023
New York
1 review
2 helpful votes
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Terrible customer service
September 15, 2023

I ordered this swim dress, it never arrived. After ordering it took a month before I got an email saying it was shipped. The swimsuit never arrived. I contacted the company right away. Instead of getting any help they kept telling me to ask neighbors and check cameras. No matter how many times I told them I had done this they just kept sending the same email over and over telling me to check cameras and ask neighbors. I've never had a company be so unhelpful before. I will never order from them again.

Date of experience: August 16, 2023
Georgia
1 review
1 helpful vote
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I wouldn't if I were you…
September 15, 2023

I never received my suit. I waited for 4 weeks, and finally when the tracking told me my suit was near, I received a notification that the suit was returned to sender for "insufficient address." I double checked my address and all was fine. I've been receiving other packages at the address I provided, so I'm not sure what the issue was. I've asked for a refund and was told I would get my refund minus shipping costs. I still haven't received my refund, though they did say it would take 5-15 business days. I'm at Day 4.
Not happy at all. Buyer beware.

Date of experience: August 15, 2023
Utah
1 review
0 helpful votes
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Loved the designs, but package tracking unhelpful.

Date of experience: August 15, 2023
Missouri
1 review
0 helpful votes
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Happy overall
August 15, 2023

I got an xs it fits fine but when I dive into water or anything the elastic waist just slips down, and the draw string is fake which I am disappointed about. But overall I am happy with this modest bikini

Date of experience: August 15, 2023
Montana
2 reviews
0 helpful votes
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Good experience, no problems
August 15, 2023

This transaction went very smoothly. I did not have any special contact with this vendor.

Date of experience: August 15, 2023
Florida
1 review
0 helpful votes
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Shipping
September 14, 2023

Shipping took way longer than expected for some reason. I ordered this swimsuit to go on a trip, but it didn't arrive on time. Other than that, I am very pleased and plan on wearing it next time.

Date of experience: August 15, 2023
Maryland
1 review
0 helpful votes
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How to return?
September 14, 2023

When I ordered the items, they arrived quickly, they were as expected, but no paperwork was included so that should I need to return them, I could. I have sent a message to customer service, but have not yet received a reply.

Date of experience: August 15, 2023
Nebraska
1 review
0 helpful votes
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Returned Three
September 14, 2023

Contacted to return three of the items and kept one.

Date of experience: August 15, 2023