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Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
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I ordered 3 bathing suits from SeaFancy this summer. 2 were fine and one (same size) was way too small. I reached out to the customer service and they were so impossible to work with - at least 1wk between emails and it took them 3 emails (3wks) to even give me the address (they were trying to upsell and make me keep it and order another). Then you pay your own shipping for the return even tho it was their error that the bathing suite was mis-sized.
Easy process and the swimsuit looks good, I haven't worn yet but am looking forward to it.
Customer service was great, however no telephone number any questions are handled by e-mail. I'm 75 yrs old, so I'd rather speak to someone However they do get back to you in a timely manner
Pretty bathing suit, as described and comfy. Fast shipping, good products
Cute but one star off because the shorts are uncomfortable without underwear
Easy to navigate website, honest and accurate product photos.
Nearly impossible to return items. They make you jump through so many hoops and then offer partial refund if you give up from exhaustion. Then if you accept partial refund they add another fee to reduce refund amount even more. Still no refund!
It was a great fit and telling to have worn your bathing suit.
The process was incredibly easy. And though shipping took a little bit, I was extremely pleased!
Great company, great product!
Very comfortable and very good quality material. I've got three swim costumes with you now it's very good
Ordered three things weeks before a beach trip only to find out they don't have the items in stock. No communication of this. I had to inquire about it. This is my second time cancelling my order with them. Won't be back
After i ordered I was low key worried I got ripped off. The shipping information wouldnt tell me it was shipped and I couldnt track it at all and when I contacted customer service they werent a lot of help just mostly said to wait for tracking to update. It never did and showed up in my mailbox within like 2 weeks or so. Happy with the product at least but I wish theyd be better with their shipping information
SeaFancy has really high quality, comfortable bathing suits of a lot of different varieties! The only challenge was finding one to choose. My sister bought one and I bought a different style/ color and both are really high quality!
Have it worn it yet but looks like it's good quality and fits well.
I've ordered twice and it takes 2 weeks or so to receive the order but the suits are surprisingly high quality.
One item came with discoloration in the fabric. Looks like maybe it was used and then returned before this.
Shipping was a little slower than I'd like but arrived when they said it would
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

