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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,796 reviews

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Canada
1 review
0 helpful votes
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Me encanta los productos!
September 9, 2023

¡Compré productos de ellos recientemente y no podría estar más feliz! Los productos son de alta calidad y a los niños les encantan los colores.

Date of experience: September 7, 2023
California
1 review
0 helpful votes
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Arrived quickly, good swimsuit
September 7, 2023

The swimsuit fit and was very comfortable. Arrived quickly in the mail

Date of experience: September 7, 2023
GB
1 review
2 helpful votes
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I bought two suits from Sea Fancy for my holiday- they took forever to arrive and turned up after I got back. Neither fit so I tried to return them. To make contact with someone took ages, then when I finally got through to someone they offered me 30% refund and then keep the suits. THEY DONT FIT! After negotiating an 80 % refund (as I would have had to pay to return the items and they are NOT a UK based company- also not made clear on purchase!) I was told my 80% refund would be with me in 5-15 days… it's day 16 I'm still waiting and have chased them twice.

Not happy, how a company like this can still be selling blows my mind!

Date of experience: September 7, 2023
Colorado
1 review
0 helpful votes
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Not as low cut as the picture
September 6, 2023

The swim suit I received is not as low cut and flattering looking as the picture. It has a more modest vibe.

Date of experience: September 5, 2023
Ohio
1 review
0 helpful votes
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Long delivery, but worth it
September 5, 2023

It took a pretty long time for the items to come, but they look so cute and they are definitely what I was looking for! The items run to size, maybe a little small.

Date of experience: September 5, 2023
Canada
1 review
0 helpful votes
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Shipped fast. No complaints.
September 5, 2023

The shipping was quick and the products fit well. Very satisfied.

Date of experience: September 5, 2023
Washington
1 review
0 helpful votes
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Terrible- save your time and money
October 5, 2023

Do not order from this company.

Horrible service, even after 8+ e-mail requests I cannot get information to make a return.

Date of experience: September 4, 2023
Colorado
1 review
0 helpful votes
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Not convinced this site isn't a scam
October 4, 2023

Ordered a swimsuit. It was never delivered. You can see on the tracking it was never delivered. Company was refusing a refund in full, insisting I still had to pay shipping. Yes, for something I never received. Paypal had to set them straight but they insisted on fighting the whole way. DO NOT BUY

Date of experience: September 4, 2023
Illinois
1 review
0 helpful votes
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Quality ok
September 4, 2023

The fit of this suit is not for my body. Cute style though, just not on me

Date of experience: September 4, 2023
Canada
1 review
0 helpful votes
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Adorable 2-piece
September 4, 2023

Ordering was easy and the shipping was very fast. I really enjoy the quality of this two piece, and will likely order again.

Date of experience: September 3, 2023
North Carolina
1 review
0 helpful votes
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No problem
September 2, 2023

I placed my order on the website and they told me when it would be shipping. I just went about and before long i got my swimdress.

Date of experience: September 2, 2023
Michigan
1 review
0 helpful votes
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Swimsuit
September 2, 2023

Top was too small and bottoms were too big. American women's 2x is usually more adjusted to matcht top to bottom sizes.

Date of experience: September 1, 2023
Ohio
1 review
0 helpful votes
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Return policy is not great
September 1, 2023

I asked to return an item and was given the option to pay shipping for the return or keep the item and get 1/2 refund. It's not an ideal return process and I will not be ordering again.

Date of experience: September 1, 2023
California
1 review
1 helpful vote
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Took too long to get here
October 1, 2023
Updated review

Good so far first order so we will see. It took longer than I expected to get here and I was out of town for two weeks, so I finally got it yesterday when I got back and tried it on and it did not fit well and the mesh part was scratchy and uncomfortable. I need to send it back.

Date of experience: September 1, 2023

Good so far first order so we will see
August 6, 2023
Previous review

Good so far first order so we will see

Date of experience: August 6, 2023
Canada
1 review
0 helpful votes
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Nice quality
September 1, 2023

I really like the 3 swimsuits I ordered, but unfortunaly, the XL tops are a too big while the bottom fits perfectly.

Date of experience: August 31, 2023
Ohio
1 review
1 helpful vote
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Wrong top/ no customer service
September 30, 2023

First i tried to use the $5 coupon that i added another item to be eligible for and it just said coupon error. Whatever i still wanted the suit so i removed the 2nd item and paid. I Paid express shipping & I guess with the way shipping has been lately it arrived in an "okay" time. I opened & this is what I got. (I have photos, wont let me add them)
It's the completely wrong top. ALL horizontal stripes with adjustable straps. Cleary the top is advertised with vertical stripes (excluding straps) and NON-adjustable straps. The material is great but I got a small & the WRONG top seems a little big but given the models measurements I probably should've ordered an extra small. I tried to leave most of this as a review to and it wouldn't let me until they sent an email asking if i received my order. Tried to send an email and the never replied

Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
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Shipping Confusion
September 30, 2023

There was some confusion with the tracking and confirmation of the order. Everything eventually worked out but for a while I was in the dark on whether or not my package would arrive.

Date of experience: August 31, 2023
Maryland
1 review
0 helpful votes
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.
August 31, 2023

Quick response with clear instructions for return/exchange

Date of experience: August 31, 2023
Ohio
1 review
0 helpful votes
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Disappointed
September 30, 2023

2 weeks after I placed my order, I had to contact the company to ask where the product was. It was THEN I was told it was out of stock. I'm still waiting for a refund almost a month later.

Date of experience: August 31, 2023
Colorado
1 review
0 helpful votes
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Great
August 31, 2023

Love these for the most part! High quality for a very reasonable price.

Date of experience: August 30, 2023