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Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
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I never received the swimsuit. Then after several weeks I had to outreach to find out what the problem was and was told the swimsuit was unavailable and would get a refund in a few days.
I love my new swimsuits. I cannot wait to wear them this summer!
It would have been nice if return and exchange information were included in the package.
It took a long time since I received the email that said my order has shipped. On the tracking page, it was just created label and didn't get updated for a couple weeks. But I kept receiving emails about reviews even though I didn't receive my order yet.
Order and tracking info came and all went as planned. I was nervous because of some other reviews, but this was a solid experience. No complaints. Suit quality good. Size good.
Shorts fit great, but the top was just a little loose. Not a big deal. It looked good!
Great website and easy to use! Shipping took a while but I honestly completely forgot that part because I love it so much!
It took several emails to get a response to a request to return an item that didn't fit right. And then the process was not straight forward. Still waiting to see if I'll get the partial refund I was promised.
The return policy for this website/brand is terrible.
Lots of great styles for fuller coverage swimsuits. Love the colors. Site is easy to find what you want and check out.
Been over a month since I made my order and still haven't received it
I have yet to receive the items I purchased and it's been a month.
The suit is great, took a bit of time to get here but I was asked to review it repeatedly several weeks before it arrived.
I have emailed sea fancy at least 5 times to return my suits because they are too big and don't fit. I haven't been able to return them and it has been 2 weeks of trying. There is no phone number. It is very frustrating.
It has been a month since my order and I still haven't received my items. I messaged customer service and they said oh that one isn't in stock anymore but will send the other part of your order. It has been 15 days since then and still no delivary or not acknowledgment of shipment. I messaged them again and no response.
The picture of one of the suits isn't quite accurate and it wasn't the fit I was looking for. They are great quality and the sizes are accurate.
I send a request for a return and haven't heard back.
The swimsuit is cute and I need a different size. Seafacy website says I need to email them for instructions on how to request an exchange. I have emailed them 3 times in 7 days and have not received any response whatsoever. Not happy.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

