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SeaFancy

3.9

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From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,802 reviews

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GB
1 review
0 helpful votes
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Don't buy from this company. Loads of ads on Facebook and Instagram but haven't had the order, I'm not convinced it's a real company.

Date of experience: June 18, 2023
Missouri
1 review
0 helpful votes
Follow Jennifer Cotennec C.
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Horrible customer service. Does not reply to emails. Deletes all negative reviews. Takes weeks to respond on social media. DO NOT BUY FROM HERE - scam company

Date of experience: June 18, 2023
GB
1 review
0 helpful votes
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Unreliable
July 18, 2023

Don't use them! They don't answer when you email… emailed them a few times and my return is still pending… the returns process is BS! Con artists! Plus washed the one I kept once and it's fluffed up with white balls! Waste of my money! Never trust new sights, I'll stick to high streets brands that I know for future.

Date of experience: June 18, 2023
Canada
1 review
0 helpful votes
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Still waiting for resolution of the defective bathing suite

Date of experience: June 17, 2023
Canada
1 review
0 helpful votes
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Give Seafancy a try
June 17, 2023

Products are as advertised. Good quality materials. Pleased with purchases. More customer reviews and comments on true fit would be helpful

Date of experience: June 17, 2023
GB
1 review
0 helpful votes
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Swimming
June 17, 2023

Easy to check availability but confused by sizing, the costume fitted fine but the bikini was too large, even though I thought I'd picked the right size

Date of experience: June 17, 2023
North Carolina
1 review
0 helpful votes
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Perfect with one downside
June 16, 2023

The only thing I disliked was that the shipping takes forever

Date of experience: June 16, 2023
Massachusetts
1 review
0 helpful votes
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It's a excellent product
June 16, 2023

Easy and quick and it's a way more better, than I really expect

Date of experience: June 16, 2023
Delaware
1 review
0 helpful votes
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SeaFancy Does Not Deliver or Refund
July 16, 2023

I ordered a swimsuit from SeaFancy, and then received an email that my size was out of stock. I told them to cancel the order and I went back and ordered it in another size. It's been months now, and they still have not sent either order. They then said they do not issue refunds! And they're not answering my emails now.

Date of experience: June 16, 2023
California
1 review
0 helpful votes
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I ordered several bathing suits at the beginning of May, and after almost a month of them not shipping, I contacted customer service. Suddenly a shipping label was generated and I got an email with a tracking number. By that point, I no longer wanted the items I'd ordered and I asked to cancel the order. They were able to intercept it before it shipped, so I did not end up receiving the items and I can't speak to their quality. However, 3 weeks later, I am still waiting for my refund. I am very dissatisfied and am worried that I will never get my money back! I have not heard back from customer service about the refund. Although the suits seem cute on the website, I would not trust this company.

Date of experience: June 15, 2023
Kansas
1 review
0 helpful votes
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Do not do any business with this company. If you look up other customers' experiences you will find the same story over and over again. They do not respond to emails for returns or exchanges. This is how they steal your money. I ordered four swimsuits to try on, was unsatisfied with how they fit, and emailed to ask for a return. They ignored my first several emails. When they finally did respond (after I threatened a lawsuit), they sent me a shipping address in New York. I had to pay for the shipping of course. I sent my tracking number to them and know the package has been delivered, but they are now ignoring all of my emails. I'm getting my lawyer involved but wanted others to be aware. Stay far away from them.

Date of experience: June 15, 2023
Illinois
1 review
0 helpful votes
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Great suits!
June 15, 2023

Affordable and cute suits, arrived quickly, no issues

Date of experience: June 15, 2023
California
1 review
0 helpful votes
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Two hits and a miss
June 14, 2023

Nervous about buying online without seeing in person, but the choices are so cute it's worth a try.

Date of experience: June 14, 2023
Georgia
1 review
0 helpful votes
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I do not recommend this company to anyone! I ordered two swimsuits from them back in March because I thought they were very cute and were exactly what I was looking for. They didn't arrive until May, far outside of their expected time delivery. Both fit strangely on me and I decided to return them. I have sent so many emails that I lost track. When I emailed asking where my swimsuits were they told me to be patient and that I couldn't cancel my order. Every time I tried to initiate a return they wouldn't answer for weeks and then would ask if I'd like to exchange it for something else, despite me saying on multiple occasions that I just wanted to return them. It's now mid-June and I was finally able to ship them back. Not a word on when I'll be getting my refund back. This is some of the worst customer service I've seen. Don't buy from them if you don't want to lose all that money.

Date of experience: June 14, 2023
California
1 review
0 helpful votes
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No
July 14, 2023

Will not be purchasing again. So late, bad quality, bad customer service

Date of experience: June 14, 2023
California
1 review
0 helpful votes
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They made it extremely difficult to obtain their return address and only provided it when I initiated a dispute with the credit card company. Avoid.

Date of experience: June 13, 2023
Maryland
1 review
0 helpful votes
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Their bathing suit size ran extremely small (not even close to the appropriate size) in comparison to the same size from other companies as well as expected fit. That wouldn't be a problem if this were a responsive company, but unfortunately emails sent one week ago and three days ago have gone unanswered. There is no other way to contact this company. If this changes, I will update the review, but at the moment I am regretting this purchase and feel compelled to warn others not to waste their money.

Date of experience: June 13, 2023
Oklahoma
1 review
0 helpful votes
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Returns
July 13, 2023

Product was fine but did not fit. It is impossible to return. I follow the directions on the website and emailed them three times with no response. I then tried to contact them on Facebook, still no response. You better be sure you want a swimsuit from them because once you get it, there's no going back.

Date of experience: June 13, 2023
New York
1 review
0 helpful votes
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Nice swimsuits
June 13, 2023

Ordered a size larger than usual and they fit perfect. One less star cause my order took almost a month to arrive.

Date of experience: June 12, 2023
North Carolina
1 review
3 helpful votes
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I ordered 6 swimsuits and they came too late and the fabric quality is very poor.
All of them still have the original tags on them and I requested a refund. I got an email back after 6 days (not 24 hours as promised) asking me if I would accept a 30% refund or exchange for different products.
I politely replied "no" and another person wrote back and again asked if I would take a 30% refund or an exchange. I've emailed "no" again and haven't heard back after 2 days.
AVOID this company.

Date of experience: June 12, 2023