ScribdReviews 883

I got a free three month trial membership and had paid for a month membership fee, only to realize I didn't actually own any of the books I had purchased. I need to keep paying monthly to access my paid books and other contents on Scribd. Not to mention some books on Scribd they don't actually own because they allow others to upload and through membership they let you "purchase" others's materials with your monthly credits. I didn't know until the third month I couldn't access to one paid book and contact Customer Services. Absolutely discussing!
Also the App was designed such a way that it's difficult to manage. There's no confirmation language once you click or accidental click it would go immediately to your monthly credits. Examples like it prompts to one click "purchased" then you can't find it on your App, instead called something like "Manage your offsite content" or "Stored content"... and you could "purchase" the same book more than once...
I always wonder why I can't find "Purchased" tab neither my App and account.

Streaming not always easy. The UI and layout contents are all over the place.
You need to pay monthly in order to access your materials and you don't actually own them even you have paid every month... Big trap.
The site also is misleading. Never mentions those terms. When I signed up it was like 3 reading book and 1 audio book each month, credit can roll over. I wish I took a screenshot or something. It doesn't help, those terms are revealed when you go to FAQs or trouble shooting and they're slightly mentioned.

I cancelled this account before the free trial ended and they still proceeded to charge my credit card. It took me three emails to get a reply. Although they claimed to give me a refund, they claimed that they never received my cancellation (I received an email confirming my cancellation) and that I had continued to use the account (another bold-faced lie). They claimed to give me a refund, but we will see if it comes to fruition.

Bottom line, avoid giving this company your credit card information, as they will proceed to charge it even after you've cancelled the account.

During the free month and for a few months after I was able to download many useful pdfs'in math and physics. I just had to email them a few times at one point and nag them for a suff. Answer, but it could have been partly because they needed more info than I originally gave. As far as I know canceling worked fine too, no more charges. I'm just a bit dismayed because I was thinking of joining again and cost when from 4.99 to 8.99 per month. So I might not join.

Scridb when asked, Are authors paid when I read premium membership content? They say "YES! Of course!" This is a lie! This is so sad for the hard-working authors. Please send Scribd a notice that they are not helping America, or any author in our world. They stole our book. We are lucky enough to get help from our lawyer, but there are many more authors out there that do not even know Scribd is letting people. On Scribd's site upload these books, to let members download them. Shame on you Scribd, the world works in balance, and it will come back to you.

These people do not care about their users. They would rather harp off of your misfortune than to help you. They thrive off of people forgetting to cancel their membership (like many other subscription services), and apparently still charge your card even after you "think" you've cancelled. An ethical company would shoot you and email saying "HEY, YOUR FREE SUBSCRIPTION IS ABOUT TO END AND WE ARE ABOUT TO CHARGE YOU". Nah, that's too much of a courtesy. They keep RADIO SILENT so that you don't know that you are being charged. Good companies like apple music will send you monthly receipts saying that they've charged you so that you are AWARE and can cancel if need be. The only thing that is worthy is that each month you get 3 free books and 1 free audiobook, so even if you've been charged unknowingly you can still use your books right? WRONG. THEY TAKE AWAY THOSE BOOK CREDITS. SO YOU HAVE NOTHING TO SHOW FOR THEY MONEY THEY STOLE FROM YOU. TRASH. DON'T USE THIS SITE.

I opted for a 30-day free trial on scribd and later on realised by reading here that I made a big mistake by providing them my card information. I subscribed on 4-sep-2017 and at around 4:11 AM they drawed and credited $1 from my account. Later on I read reviews here and realized that its a big scam. I canceled my subscription but it still says that "Your membership was cancelled on 9/5/17 and will end on 10/4/17." I tried deleting my account but it says that I have an active subscription and I cannot delete until it expires. I have sent them a mail requesting them to delete my account and they reverted back with a mail stating a ticket number *******. I request scribd to deactivate my account and delete my card details ASAP.

Seems to be the common theme with this site.

My account went into over draft today, checked it out! Again Scribd! For the fifth month in a row even though multiple requests have been sent to stop.
It's a cool 12$ as it comes out in Australian dollarydoos.
Have finally reported to my bank, and considering it falls under Australian banking laws they follow up on your behalf (which is nice). So the banks legal representative will be getting in contact with Scribd. But I do feel for all the others out there who have to follow up and deal with an unresponsive, thieving company.

What a shame could have had some potential!
Certainly, do not recommend this company! Keep that credit card clear of this corruption!

I joined scribd.com for trial in Dec 27,2016. After i cancelled may payment card and membership, they continuously charge money about $10 every month.

They started charging about $10 in Jan. 25,2017 and it continued to Jun. 25 2017.
What the F*CK this site is. Why they do this to me without any notification?

After writing a letter to *******@scribd..., they refunded about $10 (max 1 month bill)
Already paid, but refused to refund more.

Scribd used to be unlimited and now it isn't. That part I could live with but the new app is clumsy and difficult to filter--you often end up with some BS an individual is hawking as a 'book'--nothing from an actual publisher. The audiobooks get mixed in and you think you found a book you like but, no--it's only the audio version. Amazon Unlimited is far superior, and BookBub emails me books every day that I can buy for. 99-2.99 of authors and best sellers.

Scribd has withdrawn funds from my account without permission for 7 months now. I have sent them 3 "Support Tickets" and they appeared as if they were trying to be helpful, but they have not helped me whatsoever. I am furious and sick and tired of this business with their terrible customer support and business practices. Scribd, you should be ashamed of yourself. You, as a company, know what you're doing and you are awful people for letting is go on like this for so many people.