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ScoreSense

3.4

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.4 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

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Colorado
1 review
0 helpful votes
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Ripoff!
December 30, 2020

They charged me a membership fee after I cancelled within the time required. I called and they refused to give my 30.00 back. I don't recommend scoresense, it is a RIP off. I didn't even get the info I was looking for.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2020
Texas
1 review
2 helpful votes
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Rip Off
December 27, 2020

Rip off. Total rip off. They will not credit my charge back to my capitall one card. I did not want their service. They are that greedy to take $30 from a housekerper. Now i have to cancel my cc because of these no good thiefs. Website says they charge ONE DOLLAR. All I did was check a credit score. THATS IT

Date of experience: November 26, 2020
Massachusetts
1 review
0 helpful votes
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Disappointed
December 24, 2020

Horrible I tried to cancel my subscription and they took money out of my account and wouldn't refund my money back!

Date of experience: November 24, 2020
Alabama
6 reviews
3 helpful votes
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Don't Use
December 24, 2020

Disappointed. They main things I needed cost extra money in order to review. Never used the products when my trial period ended that they can clearly see and still declined me a refund even though I didn't use their product. This a rip off.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2020
New York
2 reviews
0 helpful votes
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They will literally charge you twice within the same month, no matter your situation if you need to get your money back they will not give you the opportunity. I heard bad reviews about it from all of my friends figured I check it out and they were not wrong. If anything it's even worse than they said, they do not have respect for people struggling with money or the fact that there is a global crisis going on where, them automatically charging you a 1$ for a FREE 7day trail. That isn't free because on the 4th day having this was charged 19.95 then 2 weeks later I'm charged with 19.95 once again. When you try to talk to an agent and try to get your money back they can end the chat, and that's the end of it. I'm honestly mad I can't put zero stars because this low grade site deserves it stealing peoples money.

Date of experience: November 21, 2020
Massachusetts
1 review
0 helpful votes
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Excellence
December 20, 2020

My credit scores from 3 different agencies were made plain to me -- I saw the full picture.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2020
California
1 review
0 helpful votes
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Worked the first time thankyou
November 19, 2020

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Date of experience: November 19, 2020
Puerto Rico
1 review
0 helpful votes
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Credit score
November 18, 2020

I had a great experience because I submitted my request and inmediately received the answer at a lower cost.

Date of experience: November 17, 2020
California
1 review
0 helpful votes
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When requesting my credit scores, I did not see any indication that request generated an automatic membership in something that would also generate ongoing cost. When I checked my credit card statement there was a $19.95 charge. I called the company and asked for a reimbursement and cancellation of the ongoing membership. After waiting a day, I received an email stating they were willing to cancel the membership and cancelled a $1.00 fee, which is not what was requested! When I called a second time, the individual stated that the ongoing fee was disclosed in a "Welcome" email. I did not receive a welcome email. Went back through my email records, spam and deletes. I did receive 4 emails, none of which were a welcome email and NONE of which contained information about the ongoing fee. If you choose this company, be aware of the ongoing fee! They won't return your money unless you pounce on it right away, if then!

Date of experience: November 12, 2020
California
1 review
0 helpful votes
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Really nice job quick good information
November 11, 2020

Really nice job quick good information, good information and numbers on credit cards dispute center with Trans Union and Equifax Experian all numbers follow up contractor files discover in accurate information and review report research and preparation finding a car negotiating your deal financing your car Understanding how to to buy a car how the dealers make money by financing determine which word purchases understanding the fees on the contract car buying tips all excellent information

Date of experience: November 11, 2020
Illinois
1 review
0 helpful votes
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Best score service
November 11, 2020

It was very easy to enroll and read the dashboard. I recommend everyone to use the app.

Date of experience: November 11, 2020
Maryland
1 review
0 helpful votes
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Informational
November 10, 2020

Great! Please cancel my subscription! I received my scores, Thanks.

Date of experience: November 9, 2020
Ohio
1 review
0 helpful votes
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Needed it for a place to rent
November 9, 2020

Very pleased with the outcome. I would recommend to others. Thank you

Date of experience: November 9, 2020
Florida
1 review
0 helpful votes
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Confirmation
November 9, 2020

Excellent experience. I do not expect to be charged any fees now or in the future. Please confirm.

Date of experience: November 9, 2020
Florida
1 review
0 helpful votes
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Good
November 9, 2020

It showed my scores and thats what I needed to know for some references I had to showed them and great page to look at them

Date of experience: November 9, 2020
Pennsylvania
1 review
2 helpful votes
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Scam
December 7, 2020

I signed up by click bait and this was on a loan website. I never used the service and after being charged 30 bucks was denied a refund. Its a scam and a crappy way to do someone.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2020
Virginia
1 review
0 helpful votes
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Debts
November 6, 2020

Luis, answered my question throughly, I was very satisfied, and well informed from Luis, he is very friendly and caring, 10 thumbs up for him thank you Annette Schneck

Date of experience: November 6, 2020
California
1 review
0 helpful votes
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Forward progress
November 2, 2020

Extremely easy to access my reports from all three credit bureaus. And excellent follow up service as well.

Date of experience: November 2, 2020
New Jersey
1 review
3 helpful votes
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Scam
December 1, 2020

I never signed up for this. It said a free review and now I'm charged $30 and they won't refund it. I feel they are very a deceitful company.

Date of experience: October 31, 2020
Texas
1 review
1 helpful vote
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Ok services
November 27, 2020

Service was ok, wayyyyy too expensive, definitely not for me, a none working man, 20 a month?

Date of experience: October 28, 2020