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ScoreSense

3.4

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.4 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

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Arizona
1 review
1 helpful vote
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Zero logic with the "customer service" just money hungry pieces of $#*!e. As everyone else stated theyll jack your money...

Date of experience: October 21, 2020
Texas
1 review
0 helpful votes
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Awesome site
October 21, 2020

Havent went through everything yet but the site is user friendly and easy to maneuver. Lots of things to help with viewing or rebuilding your credit.

Date of experience: October 20, 2020
California
1 review
1 helpful vote
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Cancel
November 19, 2020

Please cancel my subscription. I have another subscription. Please cancel my subscription.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2020
Texas
1 review
0 helpful votes
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Scoresense Credit Scores
October 19, 2020

Excellent, i wish I could afford continued membership.

Date of experience: October 19, 2020
Texas
1 review
0 helpful votes
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Cancel pleaee
November 18, 2020

I've decided I don't need this and would appreciate If you would cancel it out before the 7day day free subscription expire

Date of experience: October 19, 2020
Florida
1 review
0 helpful votes
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I believe my dream will come through while working with y'all I always wanted to be a homeowner and I believe my dream will come through

Date of experience: October 15, 2020
New York
1 review
12 helpful votes
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It is NOT free
November 8, 2020

First of all: it is NOT free. They give you 5 for days trial for $1 and then charge you $29.99 monthly if you don't cancel membership.
Cancelling membership is another issue. You can't do it on line, you MUST call, stay on hold until one of their reps answer the phone, answer whole bunch of "security questions and listen to a truckload of sales pitch crap.

Date of experience: October 9, 2020
Georgia
1 review
0 helpful votes
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I fixed up my credit
October 6, 2020

Great experience, customer service was great, didn't take long. Question was very understanding. Helping me to identify what I need to place my credit into a good status, supply me with a secured credit card with my type of credit! I

Date of experience: October 6, 2020
New York
1 review
0 helpful votes
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Professional
October 5, 2020

My experience was great and enjoyable best time of

Date of experience: October 5, 2020
New Jersey
1 review
0 helpful votes
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Good
October 5, 2020

Very good. Easy to follow. I will be utilizing your program immediately

Date of experience: October 5, 2020
Tennessee
1 review
0 helpful votes
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Credit Scire
November 1, 2020

Easy and and clear as a bell. Simple and effective

Date of experience: October 1, 2020
Florida
1 review
0 helpful votes
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Good & accurate data
October 1, 2020

Pleased with the completeness and in depth reports.

Date of experience: October 1, 2020
Georgia
1 review
0 helpful votes
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Helpful Product
October 1, 2020

Very helpful in learning about credit report history. I am using this information to dispute inaccuracies on my credit report with three major bureaus.

Date of experience: October 1, 2020
Texas
1 review
0 helpful votes
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Returning Customer
September 29, 2020

I like Score-Sense very much. I hope that I can afford it. I believe it has gone up in price since I last used it.

Date of experience: September 28, 2020
California
1 review
0 helpful votes
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Satisfied
September 28, 2020

My report was detailed. I don't have anything else to say I said it was detailed & that should be enough.

Date of experience: September 28, 2020
Colorado
1 review
0 helpful votes
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Satisfied
September 28, 2020

Good good good good good good good good good good gooooooooooooood

Date of experience: September 28, 2020
New York
1 review
0 helpful votes
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Inaccurate
October 28, 2020

Defiantly trying to cancel. I thought it was going to give me a FICO credit score for each union. Instead it's just a vantage score; this is not your actual credit score and you can get your vantage score from your bank (capital ones is free and updates weekly). Also HSBC and discover have your FICO score every month (so does Sallie Mae). I made one big purchase in the beginning of the month and paid it off but it hurt my vantage score so my FICO is significantly higher. I just it's fine for people just initially trying to build credit but very misleading

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2020
Arkansas
1 review
0 helpful votes
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Quick report
September 25, 2020

Nothing really to desribe... i got my credit report and it was quick but not painless... sometimes the truth hurts.

Date of experience: September 25, 2020
Maryland
2 reviews
0 helpful votes
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Great
September 25, 2020

It was easy and gave me my credit scores in no time, I would highly recommend the site to other,

Date of experience: September 24, 2020
Massachusetts
1 review
1 helpful vote
Follow MJ W.
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I cancelled after five days and my account was immediately deactivated and only given a 1.00 credit for a 29.99 charge. Outrageous since I should have either received a prorated refund or access to the site for a full 30 days that I was charged for.
I will contest this with whomever this company has to answer to.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2020