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ScoreBig Reviews Summary
ScoreBig has a rating of 3.4 stars from 256 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreBig most frequently mention great seats, service fee and face value. ScoreBig ranks 19th among Tickets sites.
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Game was great, stadium was clean as well as the facilities. Employees were friendly and very welcoming
The interface was pleasant and easy to use. However, I wish the fees had been stated up front, instead of being surprised with the incredibly high fees at the end. Other similar sites provide an option to view price with fees early in the process so that you can see your all in cost. Without this is felt it was more of a bait and switch.
Very Bad Experience! As soon I picked up my Tickets the Event was Canceled! I came all the way from California to Georgia was not able to use for a second! I Emailed Centrix hopeing they would try to make good! All the$$$ I spent, so disappointed!
In Jan. I purchased tickets to Opening Day for the Minn. Twins. Having worked through ScoreBig previously and gotten good rates I booked through them again. When I got the tickets I had purchased at $24 each the tickets were listed with a $14 ticket cost. I was surprised because that was the price the Twins were selling them at and I was not expecting a HIGHER price from ScoreBig. I may not have checked as close as I should have, but I sure WILL from now on.
Everything went smoothly, found the tickets on the website and they worked just fine. I printed them off and there were no issues getting in. I'll keep using ScoreBig as much as I can!
Nice rooms, friendly staff schedule, quite, variety of things to do. Close to all other areas, safety, casino, food, bars
YOU WOULD HAVE GOTTEN THE FULL 5 IF YOU DIDN'T HAVE THE E-TICKET FEE, THE NEW SYSTEM OF E-TICKET DELIVERY IS OKAY, KIND OF ODD YOUR A 3RD PARTY USING A 4TH PARTY FOR DELIVERY. HOWEVER WE DID ENJOY WHERE WE WERE SEATED.
We really enjoyed the game and our seats, looking forward to our next event. Thanks for allowing me and my family the opportunity to use your services..
From placing my order, to customer service, to the safetly of my tickets, the carrier used, our seats, our time at SAP center was just outstanding. Thank you. I just wised Amazon was run this way.
Had fun watching the Cleveland Gladiators defeat the Washington Valor at Quicken Loans Arena on Friday, April 28,2017. Can't wait to see them play again!
Great seats for a good price. Would book again. Simple and easy. No hassle...
I bought the tickets and looked at the pictures of where the tickets were suppose to be. When I got to the stadium seats where at the top row and on the opposite side of the picture. The picture showed on the third base side have way up. In reality I was on the first base side at the top row. Very disappointed with the tickets.
Thank you and more power to all staff of score big, keep it up
Had fun lastnight, we love to watch clippers game, eventhough we are almost on top of the roof
Thank you so much.
Ordered tickets with a special last minute delivery available. Had to call Scorebig multiple times and still couldn't get an update on where my tickets were and how I could pick them up. Did not get an update until a few hours before the event and had to call/text the person I would be meeting with the tickets multiple times. It was a very frustrating experience and I would not do it again. I was told multiple times I would be contacted by the person with the tickets and never was.
Ticket sale and pick up went smoothly and as explained, no issues, no surprises. The only annoying thing is the requirement to enter at least 100 characters in this survey.
We were in town in LA for business and wanted to see a hockey game. Went on ScoreBig and got excellent tickets for half of the face value of tickets
I waited many days to receive my tickets. I spent 1 hour between 2 phone calls on Friday 10th and the event was 11th. I was really concerned in not receiving them and on Friday they told me in each phone call that I will be receiving the tickets shortly. I didn't. I have to call next day to know what was everything about, and Quentin who helped me out with this in question of minutes he confirmed me that tickets were already be sent to my inbox.
But also I believe that the fee for service is really high... per ticket
Wonderful seats, no obstructions, easy to order as this was my second experience purchasing tickets through scorebig
Phenomenal show put on by all the artists. Garths high energy and crowd interaction made everyone feel he was there just for them. Trisha was great and wish we could have heard more from her and Garth together.
They screwed us over, we bought tickets from them then later received an email saying they needed to verify identification... so we did and heard nothing back. We called and waited on hold for 40 min. By the time we got through the representative said sorry those tickets are no longer available... so we got switched to sales and they didn't have any more tickets available we missed it. If we wouldn't have gotten the run around for two hours we could have gotten tickets elsewhere. I will never use score big again!
From the business
ScoreBig is a leading online marketplace for tickets to Sports, Concerts, Theater, and Family events. ScoreBig allows you to purchase last minute tickets to sold-out events in addition to the latest on sales occurring for popular artists, teams, and productions - we'll get you in! We safeguard your transaction with our money-back guarantee, under a secure checkout, with interactive seat maps to guide your purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members