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Schoola is a platform that allows you to raise money for your school through a children's clothing drive fundraiser. You can get rid of gently used kids clothes and earn funds for schools while enjoying big savings.
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The website is terrible. Clothes are labeled incorrectly, bald head in a few, no way to track your orders. The clothes stink. My first order had 2 items missing with no explanation and a shirt that was supposed to be a child's size was a plus size woman's size. I called and complained and was given credits. So I use those credits and order again. That shipment had the same exact problem as the first: mislabeled shirt, stinky, and missing items. "DAWN" once again gave me credits and said the missing items were on the way. Foolishly I ordered one more time with credits. Weeks have passed and I have not see the missing items or my last order. Thus time I emailed them. The response took 2 days and apparently Ms. DAWN lied to me about my missing items because there was no explanation just more codes. They claim my last shipment was delayed. I should have been notified of this a long time ago. Take your business elsewhere. This company doesn't know what they're doing and doesn't really care.
Ordered 3 weeks ago, received nothing. I caled and got an answering machine. I have emailed. Finally got a person on the phone. They gave me tracking number saying they are sorry and they have overnighted it. Low and behold the tracking number doesnt work on ANY shipping site. What a joke. They also send me a credit for 10.00 on a future purchase... are you kidding me?
Hi Erik, Turi here with Schoola. Thanks for your feedback and so sorry to hear about your frustrating experience. We're a small team dedicated to raising funds for schools and with feedback like yours we're constantly working on improving the experience for our customers. If you're still in need of assistance, please reach out to [email protected]. Thanks, Turi
Had the same problem as Karen. My order came in 2 packages, still missing two items that I bought and have emailed them 3 times about the missing items with no response!
Hi Val, Turi here with Schoola. Your order likely came in two packages because we ship our items from two warehouses. We aim to reply to emails within 24 hrs on business days, but we're a small, growing team so apologies if it's taken longer. If you still haven't heard back, you can check in by calling (855) 454-2956. Apologies for the delay, and thank you for shopping to support schools. Turi
I thought this was a great site. I placed 2 orders and received the second order no problem. When I contacted them about the first order they told me it was getting ready to be shipped very soon. When the package came, I ended up receiving 1 red sweater out of several items I bought. I will not order from Schoola again.
Hi Karen, I'm so sorry to hear about the issues with your order. We recently opened a new fulfillment center, which may be the reason for the delay. If there are items missing from your oder, we'd be happy to help. Simply reach out to [email protected]. Thanks, Turi
I've bought from Schoola one time before this and was pretty pleased with the results (the dress I bought wasn't true to size, but I bought the small size of the sizes I'm in between so that was my own mistake) so I decided to buy from them again. What they do is great and they really show you how much money is going to a certain school, which makes you feel a little better about how much you're buying. I bought $60 worth of clothes this time around.
I ordered in 2 different orders to take advantage of a deal, and the first package just arrived. I thought that the horrible smell that immediately gave me a sore throat was emanating from my disgusting stepfather who had just walked in the door, but unfortunately, it was coming from the package. The shirt I was most excited to receive had been owned by a very VERY heavy smoker before me, and it wasn't mentioned on the site when I bought it (in "good" condition.) I have really bad reactions to cigarette smoke and I'm so disappointed that I have to find a way to get the stink out of this adorable shirt. So angry that it wasn't mentioned too, since the smell is something that must've been obvious.
Hopefully the rest of my clothes won't be in this kind of condition, but this was so disappointing and I hope they fix this!
Hi Julie, Turi with Schoola here. Thanks for your feedback, and so sorry to hear about the odor of the shirt you purchased. All items are donated to Schoola and quality checked before being listed on our site. It sounds like this item slipped through the cracks. If you reach out to our customer care team, they should be able to resolve this: [email protected]. Thanks, Turi
I ordered 10 garments in " Good" condition, they were far from "Good" condition,
They had stains and very visible wear and tear marks on them. It's nice that some of the proceeds go to school fundraising but for the money I spent I could shop sale items at the retail stores and not worry about condition. I won't be doing any further business.
Hi Anthony, Turi here with Schoola. Thanks for your feedback, and so sorry to hear you had a disappointing experience. All of our items are donated on behalf of parents to raise funds for schools, then processed for quality before being posted on our site. It sounds like a few of your items slipped through the cracks during processing. If you haven't already, I'd recommend reaching out to customer service so they can make things right with your order: [email protected]. Thanks, Turi
I love schoola! I've made several purchases from them at great prices. Sign up with my link to get $15 credited towards your first purchase!
http://www.schoola.com/stitch?ref=cp-3XyejDVK
When you send in your clothes, you personally will not gain money, but the school you choose will receive a donation based on what clothing items you sell. And who doesn't want to help their childs school get new things that they will enjoy?
Answer: Hi Larissa, thanks for writing in. If you haven't been able to track your bags on the site, please feel free to contact our customer care team at [email protected] so that we can investigate - we'd also be happy to look at and share the details on how much each of your school's items has raised. Sincerely, Turi
Answer: Hello, Thanks for reaching out to Schoola. We are currently offering free shipping for orders $25 or more. We sometimes make adjustments to our promotions, including new customer incentives and as a limited-time offer this spring, we did offer free shipping for new customers. While we extended this promotion for several months, it was not a permanent change and has ended since August. You can check out our full list of current coupons and deals here: https://www.schoola.com/blog/2016/04/13/schoola-coupons-and-deals/ To make sure you're the first to know about future promotions and sales, you can also make sure you're subscribed to our newsletter or have liked our page on Facebook (www.facebook.com/schoola). Thanks for supporting schools, and please let me know if we can answer any other questions for you. Sincerely, Ashlie
Answer: Orders usually ship within 3 business days of the date you placed your order. You can select your shipping preferences at checkout. When your item ships, you'll receive shipping confirmation via email so you can track your shipment. You can also log into your Schoola account to keep track of your order status. Feel free to reach out to customer care with any additional questions: [email protected]. We are currently running a free shipping promo for a limited time, but you can find our standard shipping info in our FAQ: https://www.schoola.com/stitch/faq#qs12
Answer: Hi Ethel, Turi here with Schoola. Apologies, I just saw this question. I'm going to pass it along to our customer care team, but am hoping you've already been able to resolve this with them. Best, Turi, Schoola
Answer: Hi Karen, Turi here with Schoola. I'm apologize I'm just now seeing this message here. I'm going to reach out to our customer care team and make sure your issue has been resolved. Best, Turi
Answer: Hi Jordan, Turi here with Schoola. We're certainly not a scam. Our customer care team would be happy to answer any questions you might have: [email protected]. You can read about our year in review here: http://blog.schoola.com/2015/12/23/youve-made-this-year-the-best/
Answer: Hi Adriana, your friend would not be able to use her credit if she uses your payment info. You can let her know we will never charge any amount that's not authorized at checkout (the amount listed as the total).
Shop brand name second hand kids clothes that raise funds for schools at Schoola! Schoola: big savings on gently cheap kids clothes and funds for schools.


Hi Courtenay, Turi here with Schoola. Thanks so much for your honest and open feedback, and sorry to hear about your experience. Sounds like you caught us during a transition period when we were opening our new fulfillment center. We're dedicated to our mission of raising funds for schools and are growing quickly. We're constantly working to improve, so your feedback is helpful. Turi