SchoolaReviews 68

MOST of SCHOOLAS bad reviews are from lack of patience, complainers & people Who Have Broken The Rules & had more than 1 account but We once fell In LOVE With SCHOOLA so MUCH that we placed 9-10 orders total... Only 1 item ever went missing, 2 wrong sizes (that'll work out later), a very faded blk leggins and a lace sweater that had cut-outs the size of fists in the back -unbelievable- And SCHOOLA Surprised us with a $10 Credit that Expired w/in a week and because of the new school week and the NWEA testing and not seeing the deadline sooner we missed the credit deadline and they had Zero Empathy and did not care at all to simply extend it another day... we WERE very Happy on the purchasing & receiving end and know of the donation wait-time because we asked them first-WE LOVE ALL THE ITEMS WE GOT & even the 2 wrong sizes will work out a couple years from now but the $10 CREDIT Basically covers shipping on the $40. PLUS Order we were Going to place but they have now lost all of our future business to Ebay. Schoola was AWESOME when their Shipping Was Not As High As It Now Has Become so for our family to not be getting any deal or able to use a simple credit that basically covered shipping we will be happy to go back to buying again on Ebay. Wish you LUCK & Happiness -Goodbye Schoola! Jenn. & Izzy, MI

Got a Referral Credit from a friend so I decided to give Schoola a try. Received my order today and received 3 items that were WOMENS sizes when they were clearly listed as Grade School XS ((double checked the order receipt as well)) Including a Dress that was supposed to be a GRADE SCHOOL GIrls XS and its a Womens XS. How can you confuse this? Really? The quality was meh... Two of the items listed in Good condition had spot stains on them as well. So they will be used for play clothes. I will stick with Thredup or Flipsize.

THEY ARE STEALING OUR DONATIONS FOR THEIRSELVES. THEY RANDOMLLY CLOSE AS MANY ACCOUNTS AS THEY CAN. THEY DID NOT GIVE NO MONEY TO MY CHILDS SCHOOLA AND I SENT I 27 BAGS PERSONALLY. THEY ARE HORRIBLE AND I ALSO WOULD LIKE TO ADD THAT THEY DO NOT CLEAN THEIR CLOTHING AT ALL SO THEIR IS SOME TALK OF BUG TRANSFERRING. CUSTOMER SERVICE DONT CARE NOR ARE HELPING ANYTHING. AND THEY HARRASSED AND CLOSED ACCOUNTS ON PEOPLE ON MOTHERS DAY WHEN THEY ARE SUPPOSE TO BE CLOSED. NO CUSTOMER SERVICE CARES. HOLLY IS A HORRIBLE EMPLOYEE. AND DANIELL TOLD EVERYONE THEY CAN USE THE SAME COMPUTER BUT NOW THAT IS WHY ACCOUNTS ARE CLOSING FOR NO REASON. WHICH IT DONT MATTER THEY SEND THE WRONG SIZES ALL THE TIME AND CLAIM THEY LOOSE THE GOOD ITEMS ALL THE TIME. I BELEIVE THEIR EMPLOYEES JUST TAKE THEM. I GOT A EMAIL FROM A SCHOOLA COACH AND THEY HAD THEIR LINK IN IT. HOW PATHETIC!

I've only ordered from them 3 times, but they've been great. Yes, there have been little issues, but they are always more than willing to fix them. I ordered 2 yrs back and they said the sweater I ordered was in worse condition than they had marked it and therefore refunded me the price of the sweater and I got to keep it. I didn't see anything wrong with it. I ordered again about 2 weeks ago. Order came before I expected it. I was missing a shirt and 1 pair of pants was a children's plus size. They refunded me the amount I spent and gave me some store credit. I have been more than happy with their customer service and speedy response times. The only thing they could do, is put a little better description for the clothes. I thought I was buying a pair of skinny jeans, but they were jeggings. Not a huge deal to me, but some might be upset by it.

They are bad about double posting clothes, sending wrong sizes and DO NOT order shoe's from them as you will never get them... I have been sent several orders with items missing, some not right sex, some wrong size and some with a Huge hole. The ones who are saying you have sent in clothes and do not see them, It is because they send them to their sister companies that do not donate and make large profit from them. After today Of getting a rude nasty email because I complained again about getting wrong sizes. They told me I would have to pay for return shipping before refund... I wasn't asking for nothing. I just wanted them to know YET again my order was messed up. I wish before referring people I would have done a little research about the companies... There is 3 of them so be Cautious of who you sell to, who you donate to and who you buy from. I've spent 250 in the past 2 months and several peieces have been sized wrong or just not there or have orders sit and then get an Opps 3 weeks later the item was not in stock. Really... because they had sold it for a higher price on their other site... Shop Local, These businesses won't last long... This is what I got when emailing them

I have never requested a refund and have always volunteered to return the items that I have got that were wrong. I have always just messaged them when my order's have been incorrect and I have spent 248.53 in cash to be exact in 2 months. This is what was sent to me per email, because of lack of warehouse doing their job or lack of website postings of sizing...

Daniil F. (Schoola)
May 3,4:13 PM

Hi Marlene,

Thank you for reaching out to Schoola. I'm sorry to hear that your recent order was unsatisfactory. Due to the large number of returns you have been requesting we will need you to ship the items back at your cost before we can issue a refund. The address to our warehouse is:

ATTN Maria
1655 Watkins Rd.
Columbus, OH *******

Once we receive the items we will issue a refund.

Have a great day!

Bought a pair of shorts from them at the size I normally wear and could barely get them past my knees. Tried again with two other pairs at several sizes up from what I normally wear with the same result. I swear they were labeled as being women's sizes on the site, but based on the fit these were definitely girl's sizes. At least the top I got fit well. Moral of the story: if you're a curvy/heavier woman like me, maybe just buy tops from here and go somewhere else for bottoms.

The main problem I see is that there are only three categories for condition (New with tags, Good, and Blemished), and there seems to be a very wide range of what counts as "Good". I ordered all Good condition clothing; a couple pieces looked like they may never have even been worn but two had obvious piling and two had holes (and one of those also had pit stains). That means that almost 50% of my items seemed like they should have been marked as "Blemished" instead of "Good".

Luckily I had gotten all the clothes for free (new member + created a closet + 50% off code = $60 for free) so I can't really be too disappointed. I would have been more disappointed if I had paid, and I don't think I'd try them again since I don't trust the quality of the items I would get.

This is a really nice site to get some free clothes. I've ordered $60 worth of free maternity clothes from them and they were all in nice condition. One of the items, a pair of shorts, looked nothing like they did in the picture, but that's the only problem I've had with my orders. I don't like how they have such few plus size clothes, but that's okay because I order clothing to give people for gifts instead! My sister also signed up on the site and got some free clothes, she was happy with them besides one shirt that had three small stains on it. But either way, I'll definitely keep on being a member! The only real complaint I have is how long shipping takes.

Now for those of you who are complaining on here about your donated item not showing up on Schoola, or a check not being sent to the school, read the Donor FAQ on the website. It specifically states that if an item is badly damaged, has a missing tag, or can't retail for $15 new, then they won't accept the item. Instead, they redistribute the item and give only 29c to the school. Regarding school checks, they are only distributed twice a year in January and July and they have to reach $20 by that time period or the check is not sent, it is rolled over into the next period.

So I've made two orders, one for a leather/suede DKNY City jacket and the other order for Lucky Brand Jeans, a Levi's denim jacket, a denim skirt and a (I think wool?) Sag Harbor blazer. The first order came and I was pleased, the jacket coming as described. Can't wait to bring it out soon.
The second order just came and everything but the wool blazer was received. Besides that, it came nice and folded, cleaned and looking better than some thrift stores. I will be shopping here again, and honestly, it's a hit or miss (based on the reviews) but I'd say take your chances. You're more likely in receiving it as expected than not. Also, I've got a few friends who bought from Schoola and never had a problem.

More than once they have messed up my order & either sent me something wrong or they didn't send me anything at all. They refuse to EVER give me compensation for their $#*! ups. DO NOT BUY FROM THEM.

It's always something with one of their "warehouses". Other have had the same problem. They make you pay for something they don't have, THEN tell you, it won't be sent to you. 3 items. I'm missing 3 items because I believe one of their warehouse "workers" stole them, or they sold them to someone else and received multiple payments from multiple people for one single item. None absolutely NONE of their money goes to schools anywhere. It's a scam. They send you awful clothing (or no clothing) then ask for you to send in your own clothes so they can sell the ugly clothes, and keep the higher quality clothes for themselves.

I've bought from them several times and sent in 3 bags of clothes. I've never had a missing item and most of the items I've purchased have been decent quality. I've been disappointed by a few things that were really dingy, stained, or faded, but for the most part my purchases have been good. I'm more concerned with what's happened with clothes I've sent in. About half my items never showed up online. I see all kinds of garbage listed so I know they aren't picky about what they take. It was some of my better items that never showed up online, so where did they go? Also, it says I've earned over $100 for my school and yet months after I sent my items in I got an email saying a check for something around $30 was going to my school. So, where is the other $70? It's been about a year now since I sent my first bag in and 6 months since I sent the other 2 bags. I'm not being impatient.