Scent MatchersReviews 797

Ordering the " smell alike " parfum for my wife was easy. The fragrance I wanted to match was already on their list and the personalized label is a nice touch. I just hope it smells similar to the original.

This was a spot-on match... you guys are awesome! The scent is not made anymore and this was a perfect duplicate... thanks!

Easy to place order. Hope you can recreate the cologne. I`m excited I did not know you existed until today. Looking forward to receiving my cologne. I will be a regular customer!

All went well, but didn't see a "continue shopping" option. Had another fragrance or two in mind so how is that additional order placed? Please advise. Thank you.

Just ordered and now waiting for perfume to arrive. If this smells anything like it did "Back in the Day" i will order a million bottles lol!

I love the idea of getting a discontinued fragrance that smells similar to the authentic one i used to wear, unfortunately the scents they create give me a headache.

I placed an order but have never received the product. So at this time I am not pleased with my transaction.

The money has already been taken out of my account the day it was ordered. As if this day January 30,2019 I have not received my order and not a response from the company although i sent an email to the company yesterday
Either return my money or send the mdse I ordered

This site made it simple to navigate and choose what I wanted to purchase. Then it was so easy to make my payment using PayPal.

I never received it and want my money back. I can't give you a review if I don't have it. What do you recommend I do to get my money back.

I placed my order 9 days ago. I haven't received it yet. I'm not sure why I would get a questionnaire asking how I like a product if I don't have it yet...

I ordered a package of cologne and lotion on January 23. I received one email on that date and nothing since. I am not encouraged.

Ordered on 1/20, haven't gotten a notice of it even being shipped yet (as of 1/30). Money is out of the bank tho.

Lack of communication. No one ever answers the phone. Have not heard about the shipping of my order and its been two weeks even though they originally said it was a cologne they have made before and would easily be made.

I ordered and paid for a bottle of cologne 1/22/2019. It's 1/30/2019 and I have not received anything but two sitejabber survey asking for feedback. It's pretty dumb to ask for feedback before the customer receives the product.

The ordering process was great and user friendly, but I have not received an order update at this time (ex: shipping details). I understand it takes time. So far, the process has been satisfactory.

So far, so good. This company seems to really care about meeting expectations. If they don't get it 100% perfect they will try again, and I love that! 10/10 would buy from over and over again.

Very Professional! I'm looking forward to trying this perfume. This is the first time I've ordered from the internet, I hope it is very successful.

I ordered a match of a Hollister perfume that was discontinued over 10 years ago, but I didn't think it smelled the way it should. I emailed scent matchers and within an hour, they promised a bottle of a different requested scent to make up for the one I did not like. Matching an exact scent is hard... they may not have got the one I wanted right, but they make up for it by sending a replacement free of charge.