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Scannero.io

3.0

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Scannero.io Reviews Summary

Scannero.io has a rating of 3 stars from 254 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scannero.io most frequently mention total scam, credit card and next day. Scannero.io ranks 1st among Activity Tracker sites.

service
84
value
84
shipping
72
returns
77
quality
95
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Alexander F.
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The map consistently displayed incorrect results, never once reflecting the actual location. Every attempt led to misleading data, making the entire tracking feature completely unreliable and frustrating.

Date of experience: April 17, 2025
John J. Scannero.io Rep
11 months ago

Dear Alexander,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!

GB
1 review
0 helpful votes
Follow Anthony W.
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Tricked into Paying
April 16, 2025

The system failed to ever display the phone's real position. It consistently gave vague or completely inaccurate locations, making the entire service feel pointless and misleading from the start.

Date of experience: April 16, 2025
John J. Scannero.io Rep
11 months ago

Dear Anthony,

Thank you for your feedback, and we're truly sorry for any confusion caused.

We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.

Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?

We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.

New Jersey
1 review
0 helpful votes
Follow Amelia S.
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I paid expecting a phone tracking service, but all I got was a completely blank map with no data at all. No results, no explanations—just a useless screen that felt like a total scam.

Date of experience: April 16, 2025
John J. Scannero.io Rep
11 months ago

Dear Amelia,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!

GB
1 review
0 helpful votes
Follow Isabella M.
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At no point did the system provide a real or accurate location. It just kept showing vague, useless data with no connection to reality. Totally failed to deliver the one thing it promised.

Date of experience: April 16, 2025
John J. Scannero.io Rep
11 months ago

Dear Isabella,

Thank you for your feedback, and we're truly sorry for any confusion caused.

Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!

GB
1 review
0 helpful votes
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Worst Tool Ever Tried
April 15, 2025

This site is a complete scam. The map they show isn't linked to any real GPS system—it's just a static image or random location. Nothing about it is accurate or trustworthy. Don't fall for it.

Date of experience: April 15, 2025
John J. Scannero.io Rep
11 months ago

Dear Natalie,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!

New York
1 review
0 helpful votes
Follow Luke B.
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I tried using the service with a phone I had right in front of me, knowing its exact location, but it still failed to show the correct place. Totally inaccurate and proves the tool doesn't work.

Date of experience: April 15, 2025
John J. Scannero.io Rep
11 months ago

Dear Luke,
We understand your concern. Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?

We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.

Canada
1 review
0 helpful votes
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Avoid at All Costs
April 15, 2025

There were no live updates or real-time tracking as promised. Everything they claimed turned out to be false. The information was outdated, generic, and completely useless. Just empty promises and lies

Date of experience: April 15, 2025
John J. Scannero.io Rep
11 months ago

Dear Penelope,
Thank you for contacting us!
Please note that after the user of the target device has followed the tracking link you can only see the location he/she was at while following the link. That means you need to send a new message every time you want to check someone's location at the moment.
Could you please share the email address associated with your subscription so we can investigate this further? Looking forward to your response.

Should you have any other questions do not hesitate to contact us!

GB
1 review
0 helpful votes
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The service is completely misleading. Despite claiming to offer real-time phone tracking, they provide no accurate or genuine data whatsoever. It's all false advertising and a waste of money.

Date of experience: April 15, 2025
John J. Scannero.io Rep
11 months ago

Dear Aaron,
Thank you for contacting us!
Please note that after the user of the target device has followed the tracking link you can only see the location he/she was at while following the link. That means you need to send a new message every time you want to check someone's location at the moment.
Could you please share the email address associated with your subscription so we can investigate this further? Looking forward to your response.

Should you have any other questions do not hesitate to contact us!

Virginia
1 review
0 helpful votes
Follow Elie f.
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Poorly Disguised Scam
April 15, 2025

My phone was physically in New York City, but the tracking service inaccurately reported it as being somewhere in Canada. Completely unreliable and misleading information that makes no sense at all.

Date of experience: April 15, 2025
John J. Scannero.io Rep
11 months ago

Dear Elie,

Thank you for your feedback, and we're truly sorry for any confusion caused.

We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.

Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?

We are here to assist you and resolve this issue as soon as possible. Looking forward to your response

Sri Lanka
1 review
1 helpful vote
Follow Sumedha W.
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These guys are A grade scammers. I only paid for the 0.98$ trial fee and after the payment I hit the countinue button and all of a sudden without my consent, they charged 26$ from my account. They didn't even ask for the bank details, and no otp required. They had saved my card details from the previous trial fee payment. As I couldn't locate my lost phone using their service I requested a refund and they're saying that the trial fee can't be refunded. Their trial fee was 0.98$ and I got robbed of 26$ by these theives. Don't ever think about getting service from these scammers.

Date of experience: March 16, 2025
Canada
1 review
0 helpful votes
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What I appreciate most about this app is its incredible accuracy and user-friendly interface. It consistently delivers the results I need, even when I am in a rush or feeling flustered. My experience with Scannero.io has been overwhelmingly positive; it acts as a reliable assistant whenever I need help locating my belongings. I have been using this service for several months now, and it has consistently exceeded my expectations, proving itself to be an indispensable tool in my day-to-day routine.

Date of experience: February 2, 2025
India
1 review
1 helpful vote
Follow Jitesh A.
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"AVOID (scannero.io) AT ALL COSTS! This company is a SCAM. They unauthorizedly charged me despite canceling my subscription within the 24-hour trial period. Emails from the company confirm they charged me at the 22-hour mark, violating their own policy.

Despite acknowledging their mistake, they refuse to provide a refund. Their customer service is HOPELESS and UNHELPFUL.

Do not trust this company (SCANNERO.IO PHONE TRACKER) with your money or personal info. Their business practices are DECEPTIVE and UNFAIR. Zero stars isn't enough - I'd give them -NEGATIVE stars if possible.

Date of experience: January 19, 2025
Australia
1 review
2 helpful votes
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I was charged the monthly fee several hours before the 24h trial period was done. (Still hasn't been 24h) They won't allow me to log in since it isn't giving me a reset password option nor is it accepting the password I set less than 24h ago.

Massive scam!

Date of experience: January 21, 2025
South Africa
1 review
2 helpful votes
Follow Shervon K.
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This is a scan
January 16, 2025

Please be careful they debiting my account over and over again. Without authorisation and it does not work. It's a con designed to get your bank details - the app cannot trace your phone that's also a lie. If you lost your phone you will not find it - the marketing is misleading. They just want your bank details to empty your account

Date of experience: January 6, 2025
Turkiye
1 review
0 helpful votes
Follow Olga K.
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"Never visit this website! It's all a scam. They claim the subscription is 29 liras for one day, but end up charging over 1000 liras. When I request a refund, they tell me to log in to my account, which doesn't even have a password. When I request a password, it never arrives.
Fraudsters and scammers."

Date of experience: January 3, 2025
Nigeria
1 review
1 helpful vote
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Useless service, Scammer
December 29, 2024

Biggest criminals ever. Service itself is useless and they debited me twice without my consent.

Its unfathomable how my debit card would be automatically debited twice within 24hrs of sign up without me initiating nor authorizing the transaction.

This a is clearly a well orchestrated scam.

Date of experience: December 5, 2024
South Africa
1 review
0 helpful votes
Follow nevada l.
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This is a scam
December 17, 2024

This is just another cleverly designed method to rob you of your money,,,,,,it is absolute crap and returns no results to the devices i own...please be carefull this is a waste of time and money...i have paid membership...its just cap

Date of experience: December 16, 2024
Italy
1 review
0 helpful votes
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Arnaque, Escroquerie!
December 13, 2024

Je pense que c'est une très grosse arnaque!
Pour contrôle j'ai voulu géolocaliser mon propre téléphone. Selon SCANNERO un message serait envoyer à ce téléphone. Dès que ce message serait ouvert le téléphone serait localisé et je serai informé par mail. Aucun message n'a été reçu sur ce téléphone.
J'ai refait l'expérience avec le téléphone de mon épouse. IDEM elle n'a jamais reçu de message. Pourtant sur mon espace-client les messages ètaient mentionnés bien et bel comme envoyés.
J'ai pris un abonnement à l'essai pour 24 heures. J'ai perdu 1€
J'ai immediatement désactiver le renouvellement automatique de l'abbonnement avant lexpiration du délai de 24 heures. Si vous oubliez de désactiver pas cet option, votre abo sera automatiquement renouvelé. Et cela coûte très très cher.

Cet avis sera publié sur tous les sites concérnés

Date of experience: December 13, 2024
Ecuador
1 review
0 helpful votes
Follow Gtas S.
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The page offers a trial time to locate a phone, its precise location. It requests a charge of 0.89 US cents for the test, with a credit card transfer, after which during non-working hours it charges you 49.80 dollars for the month of service, since you do not even have refund option.

Date of experience: November 18, 2024
India
1 review
1 helpful vote
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Not a good experience.
November 16, 2024

I entered OTP for 72 Rs subscription but the app deducted another 2913.98 RS without any OTP.

People tend to use this service in emergencies.

This was a nightmare. I already lost a phone aND inorder to find the lost phone I ended up loosing an additional 3000 to this website.

On top of it I was offered a free one month subscription instead of a refund.

What am I gonna do with it?

Date of experience: November 16, 2024