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Scannero.io has a rating of 3 stars from 254 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scannero.io most frequently mention total scam, credit card and next day. Scannero.io ranks 1st among Activity Tracker sites.
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The map consistently displayed incorrect results, never once reflecting the actual location. Every attempt led to misleading data, making the entire tracking feature completely unreliable and frustrating.
The system failed to ever display the phone's real position. It consistently gave vague or completely inaccurate locations, making the entire service feel pointless and misleading from the start.
Dear Anthony,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
I paid expecting a phone tracking service, but all I got was a completely blank map with no data at all. No results, no explanations—just a useless screen that felt like a total scam.
Dear Amelia,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
At no point did the system provide a real or accurate location. It just kept showing vague, useless data with no connection to reality. Totally failed to deliver the one thing it promised.
Dear Isabella,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
This site is a complete scam. The map they show isn't linked to any real GPS system—it's just a static image or random location. Nothing about it is accurate or trustworthy. Don't fall for it.
Dear Natalie,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
I tried using the service with a phone I had right in front of me, knowing its exact location, but it still failed to show the correct place. Totally inaccurate and proves the tool doesn't work.
Dear Luke,
We understand your concern. Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
There were no live updates or real-time tracking as promised. Everything they claimed turned out to be false. The information was outdated, generic, and completely useless. Just empty promises and lies
Dear Penelope,
Thank you for contacting us!
Please note that after the user of the target device has followed the tracking link you can only see the location he/she was at while following the link. That means you need to send a new message every time you want to check someone's location at the moment.
Could you please share the email address associated with your subscription so we can investigate this further? Looking forward to your response.
Should you have any other questions do not hesitate to contact us!
The service is completely misleading. Despite claiming to offer real-time phone tracking, they provide no accurate or genuine data whatsoever. It's all false advertising and a waste of money.
Dear Aaron,
Thank you for contacting us!
Please note that after the user of the target device has followed the tracking link you can only see the location he/she was at while following the link. That means you need to send a new message every time you want to check someone's location at the moment.
Could you please share the email address associated with your subscription so we can investigate this further? Looking forward to your response.
Should you have any other questions do not hesitate to contact us!
My phone was physically in New York City, but the tracking service inaccurately reported it as being somewhere in Canada. Completely unreliable and misleading information that makes no sense at all.
Dear Elie,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response
These guys are A grade scammers. I only paid for the 0.98$ trial fee and after the payment I hit the countinue button and all of a sudden without my consent, they charged 26$ from my account. They didn't even ask for the bank details, and no otp required. They had saved my card details from the previous trial fee payment. As I couldn't locate my lost phone using their service I requested a refund and they're saying that the trial fee can't be refunded. Their trial fee was 0.98$ and I got robbed of 26$ by these theives. Don't ever think about getting service from these scammers.
What I appreciate most about this app is its incredible accuracy and user-friendly interface. It consistently delivers the results I need, even when I am in a rush or feeling flustered. My experience with Scannero.io has been overwhelmingly positive; it acts as a reliable assistant whenever I need help locating my belongings. I have been using this service for several months now, and it has consistently exceeded my expectations, proving itself to be an indispensable tool in my day-to-day routine.
"AVOID (scannero.io) AT ALL COSTS! This company is a SCAM. They unauthorizedly charged me despite canceling my subscription within the 24-hour trial period. Emails from the company confirm they charged me at the 22-hour mark, violating their own policy.
Despite acknowledging their mistake, they refuse to provide a refund. Their customer service is HOPELESS and UNHELPFUL.
Do not trust this company (SCANNERO.IO PHONE TRACKER) with your money or personal info. Their business practices are DECEPTIVE and UNFAIR. Zero stars isn't enough - I'd give them -NEGATIVE stars if possible.
I was charged the monthly fee several hours before the 24h trial period was done. (Still hasn't been 24h) They won't allow me to log in since it isn't giving me a reset password option nor is it accepting the password I set less than 24h ago.
Massive scam!
Please be careful they debiting my account over and over again. Without authorisation and it does not work. It's a con designed to get your bank details - the app cannot trace your phone that's also a lie. If you lost your phone you will not find it - the marketing is misleading. They just want your bank details to empty your account
"Never visit this website! It's all a scam. They claim the subscription is 29 liras for one day, but end up charging over 1000 liras. When I request a refund, they tell me to log in to my account, which doesn't even have a password. When I request a password, it never arrives.
Fraudsters and scammers."
Biggest criminals ever. Service itself is useless and they debited me twice without my consent.
Its unfathomable how my debit card would be automatically debited twice within 24hrs of sign up without me initiating nor authorizing the transaction.
This a is clearly a well orchestrated scam.
This is just another cleverly designed method to rob you of your money,,,,,,it is absolute crap and returns no results to the devices i own...please be carefull this is a waste of time and money...i have paid membership...its just cap
Je pense que c'est une très grosse arnaque!
Pour contrôle j'ai voulu géolocaliser mon propre téléphone. Selon SCANNERO un message serait envoyer à ce téléphone. Dès que ce message serait ouvert le téléphone serait localisé et je serai informé par mail. Aucun message n'a été reçu sur ce téléphone.
J'ai refait l'expérience avec le téléphone de mon épouse. IDEM elle n'a jamais reçu de message. Pourtant sur mon espace-client les messages ètaient mentionnés bien et bel comme envoyés.
J'ai pris un abonnement à l'essai pour 24 heures. J'ai perdu 1€
J'ai immediatement désactiver le renouvellement automatique de l'abbonnement avant lexpiration du délai de 24 heures. Si vous oubliez de désactiver pas cet option, votre abo sera automatiquement renouvelé. Et cela coûte très très cher.
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The page offers a trial time to locate a phone, its precise location. It requests a charge of 0.89 US cents for the test, with a credit card transfer, after which during non-working hours it charges you 49.80 dollars for the month of service, since you do not even have refund option.
I entered OTP for 72 Rs subscription but the app deducted another 2913.98 RS without any OTP.
People tend to use this service in emergencies.
This was a nightmare. I already lost a phone aND inorder to find the lost phone I ended up loosing an additional 3000 to this website.
On top of it I was offered a free one month subscription instead of a refund.
What am I gonna do with it?
Answer: It is not allowed to monitor adults without their consent.


Dear Alexander,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!