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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Amo la página me encanta lo que venden mi pedido llego bien no tube problemas en las tallas y tampoco en la calidad además de que son como los esperaba los amo me encanto todo definitivamente
I enjoyed using Sammydress! It was very easy to use and the jewelry I ordered were very true to their description. I was very pleased with the products and the shipping time really good given, that I live in the Caribbean. I absolutely love that I got FREE shipping!
Todo en perfecto estado. Talla perfecta y buen genero. Muy contenta.El vestido precioso me queda perfecto. El triquini sienta muy bien.
I enjoyed the service, and received very well packed. The objects were exactly as described, I feel satisfied to make new purchases.
I don't understand why it took 2 weeks to go from New York/New Jersey to Maryland, and when I got it in 1 dress was damaged, but cannot return it because it is now sold out. 1 dress didn't look like it did in the picture on the website and was too big. Usually, when I order it's about 50/50 in what I get in. In other words, 50% good and 50% NOT so good, but that won't stop me from finding things I like and ordering it from SammyDress.
I am very pleased. I like everything I ordered. There is contact with the shop.
Shipment arrive on time.
I had ordered twice & still have not received any update from sammy dress after so many emails nor have I received my products. Shipping is way too long. Would never purchase from Sammydress again. Sammydress still has not refunded the amount
Dear Sonia,
Thank you for your feedback.
The shipping time depends on the shipping method.
For the shipping method you have chosen, there is no international tracking number available and the shipping time is 10-25 business days. Your package is in the normal shipping.
As for your order on February, we have full refunded to you as you does not satisfied with the product on March 14th.
Please kindly log in your account and check it.
Thank you.
Sammydress Customer Service Center
I have been ordering from Sammy Dress for over a year now. Their products are of good quality and their delivery service is also up to the mark.
I am particularly impressed with their ability to solve problems and respond to customer queries with promptness and politeness.
I will most definitely be a loyal customer.
Dear Deepa,
We appreciate your feedback.
We always try our best to please our customers and offer the best service possible.
Thank you for your valued custom,
Sammydress Customer Service Center
I recently had a problem with sammydress but it was quickly resolved and handled wonderfully. I was so please within a few days I made several purchases.
Dear Naomi,
Thank you for your kind review about Sammydress. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Sammydress.com soon!
Best regards,
Sammydress Customer Service Center
I am really happy about shopping in Sammydress. Beautiful clothes and fast shipping. Will buy again there
Dear Ewelina,
It is pleased to hear that you are happy with our website.
We are always to offer the best for our customers.
We hope can see you again soon on our website.
Best regards,
Sammydress Customer Service Center
The sizing runs small. Going by the size conversion chart is not advisable. I've purchased dresses (I'm normally a XS/S, but depending on the fit of a dress (flowy, maxi, or bodycon), I have to get a M or L. Bathing suits where I'm normally a S, I have to get a L AND M. The M top fits perfectly, but the bottoms of swimwear run EXTRA small.
The quality of the clothing isn't too bad, but I stay away from "polyester" material. I won't purchase something if it has a lot of buttons either because the buttons are poorly sewn on and look cheap. The biggest gripe about this site is that if I make a somewhat large purchase, there's usually 4-5 items that wind up NOT shipping. It never fails. The only way you'd know or get a refund for those is to open a ticket; otherwise, you'd just have wasted your money (and with shipping, it adds up).
If I could, I'd give it a 3.5/5. Customer service always gets back to me in a timely manner, so that's a plus. The clothing is cute though (and cheap obviously). My saving grace is that I can always alter something if need be (thanks grandma for teaching me haha).
Dear Thai,
We appreciate your comment.
We offer a size chart on each product page and kindly suggest customer check it before ordering.
Sammydress offers all our customers refunds or returns in line with our policies. Please see here for more details: http://www.sammydress.com/m-article-id-16.htm.
If there is any further inquiry, please contact us on our support center. We are always there for help.
Thank you.
Sammydress Customer Service Center
I´ve bought two times into this web page and it was a very pleasant experience, the website is high secure to do business and to make the payment of each order made.
My orders were sent and received on time and everything arrived in good conditions. The garments are well made and of good quality, the sizes match the size chart.
Really I recommend this page, because isn´t had any problem with customs authorities into my country (Mexico).
My experience was very good so I will continue shopping with SammyDress.
Dear Idali,
Thank you for your review.
Customers' satisfaction is our top target.
We will always do our best to service our customer.
Best regards,
Sammydress Customer Service Center
I have had positive experiences with SammyDress. I have ordered clothing numerous times. I pay attention to the fitting guidelines and I haven't had any issues with my purchases. I enjoy the variety of colors and patterns. Very unique and well-made. Because I live in Canada, it can take weeks to get all of my purchases. Be patient, it's worth it!
Dear Melanie,
We would like to thank you for your comment about Sammydress. We always try our best to please our customers and offer the best service possible.
Thank you for your valued custom,
Sammydress Customer Service Center
Eu amo as peças da loja e a rapidez com que enviam.
Os preços são ótimos e sempre tem promoção para economizarmos em nossas compras.
Recomendo com certeza!
Dear Customer,
Thank you for your kind review about Sammydress. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Sammydress.com soon!
Best regards,
Sammydress Customer Service Center
J'adore se site je suis enchanté de ma commande je recommande vivement l'achat j'ai recu mon costume dans les délais et la qualité est au rendez vous
Dear Philippe
We are happy to hear that you have a satisfied shopping experience on Sammydress.
Our commitment is to provide a wide range of high quality, trendy fashion clothing at stunning factory direct prices along with a class-leading customer service experience to our worldwide community of customers.
Customers' satisfaction will be our highest achievement.
Thank you.
Sammydress Customer Service Center
This site seemed to good to be true and in my line of work if something is too good to be true, it usually is... but I was pleasantly surprised with everything. I submitted an order for about $60 and did not have an issue. I got a shipping confirmation quickly and everything arrived faster than I expected it to. I was honestly expecting it to take well over a month, but it was less than a month so that was pleasing. The shipping confirmation also said it was a partial order so when I contacted them, they responded quickly to explain that my other items were backordered but would be ready in about 16 business days, and that was spot on. I got a shipping confirmation for the rest of my order. I'm pretty happy.
Dear Catalina,
Thank you for your honourable review.
We will send a confirmation email to customers when the order is shipped.
Sammydress can be contacted via ticket and live chat 24 hours a day and we will reply within 24 hours.
If there is any further inquiry, please feel free to contact us.
We hope can see you soon.
Sammydress Customer Service Center
I ordered a few things and they couldn't get my address right. So they sent the same email over and over and I gave them my address so many times. They tried to tell me my address is wrong like what? I know where I live. They want to make things difficult for people so I got a refund. Never shopping here again!
Dear Courtney,
Thank you for taking time to leave a review.
In order to ensure a successful delivery, we email customers to confirm the shipping address before shipping.
For more details, we have sent an email to you via our ticket center.
Please kindly check it in your account.
Best regards,
Sammydress Customer Service Center
My garment arrived well within the suggested time. The fabric is good and the workmanship is excellent. The sizing is a bit on the small side, so I chose the next larger size for my second order placed yesterday.
Dear Janet,
Thank you for your kind review about Sammydress. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Sammydress.com soon!
Best regards,
Sammydress Customer Service Center
Sammy Dress has a lot of items to choose from and quality products. The prices are excellent and beat anything out their. Their customer service is exceptional. The only thing that could be improved upon is the cost of shipping. Although if you add the price of the item and the shipping cost you get your items around the same as many other sites. If they reduced their shipping cost they would beat everyone in price, quality and excellent service. I would recommend them to anyone.
Dear David,
Thank you for your feedback.
We are located in South East China. All of our customer orders are shipped directly from China which affects the delivery price.
So the shipping fee is higher than local stores. We offer a large selection of products that are available with free shipping.
Please check out our free shipping here:http://www.sammydress.com/free_shipping-products.html
For your kind suggestion, we will take consideration about it and do our best to improve it.
We would appreciate more kind suggestion submitted to our support center.
Best regards,
Sammydress Customer Service Center
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Mindy,
Thank you for your kind review about Sammydress. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Sammydress.com soon!
Best regards,
Sammydress Customer Service Center