Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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"I love this site. Sammydress has a wide variety of products. I have ordered various products from them and they have all been fantastic. Sammydress also has excellent customer service. If you have problems with your orders they are always willing to resolve any issues that may arise"
Valarie Magalski 7140 Deveny Avenue Cleveland Ohio ******* no reply yet lost return label *******489 I do expert a reply conf#M************** asap you took my mother's money off her master card and wouldn't reply back clothes don't fit she wants to send them back for credit on her card or will take action!
Bought a few shirts from this site as they were for a good price. Then read all these reviews, and still remained hopeful. Well, what a trap this is! It took two months to ship, and when finally arrived - the sizing was off and one of the shirts was not at all how it appeared on the picture on the site. It is made of the same material as a tent. Anyway, the worst part - now the vendor is giving me a difficult time because I want to return the items. What a crock. STAY AWAY!
Dear Customer,
Thank you for your feedback.We are regretful that you feel like that way.
Please kindly refer to the size chart before you place the order. 1inch = 2.54 cm.
In order to verify and resolve the quality and size issue in a better way, would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/
I am so incredibly ecstatic to have discovered Sammydress.com. From their astonishingly low low prices, to their vast and extensive variety of selections, which are always readily available to everyone with an internet connection; they have cornered the market for online stores. They have most definitely become my new favorite online site for purchasing everything from: gifts, to all types of clothing ranging from: casual, to formal, to swimwear, to club wear, to intimates, to Halloween costumes, to accessories. I am so grateful to have found Sammydress.com I absolutely love this site!
I am sorry to report that Sammydress took my money from PayPal and then informed me after several calls that the item was no longer available. They informed me that they would return the monies forthwith. They have not. Complied. This all took place just before Christmas. 2015. I have called often only to leave messages. That were unanswered. In other. Words, I have been robbed! Do not, do not let them rob you. DO NOT SHOP AT SAMMYDRESS.COM.
Dear Paul,
Thank you for your feedback.We are regretful that you feel like that way.
Regard the issue you have raised, we need to verify it at first.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
Would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
Ordered and took weeks to arrive, thought I was getting a good deal on a dress... I should have known better! Poor material... Blue dress was somehow see through and just felt like paper! I will not be doing the same mistake again!
Dear Miriam,
Thank you for your message.We are sorry for the inconvenience caused.
In order to verify and resolve the quality issue in a better way, would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/
I ordered on Feb 9 2016 expedited shipping and still haven't received any of the items I purchased. I leave for Vegas in three day and I need what I ordered as a birthday gift. Called no answer. Emailed no response. And now I'm writing a review hopefully someone can help me and contact me on how I can get my product ASAP!
Dear Karissa,
Thank you for your feedback.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
In order to verify and resolve the delivery issue in a better way, would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/
A lot of the merchandise is coming from China or Japan. Order sizes BIGGER than normal. It may take some time since it is again coming from over seas. Most of the stuff I have bought has been great others not so much. It's like a toss up every time you buy.
Dear Nikki,
Thank you for letting us know your experience.We are sorry for the inconvenience caused.
Please kindly refer to the size chart before your place the order and kindly note 1 inch = 2.54 cm.
In this issue, if we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
Would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
I had absolutely no issues with sammy dress. All my items were well made and fit true to size based on the sizing charts. It took around two weeks for me to receive my items which seems reasonable to me.
Price for items are very reasonable but they charge a lot for the postage.
Post takes a long time to come.
I ordered several garments and boots and they were all smaller then the order placed.
Send 2 messages to SammyDress and as yet after 2 months I have still not received a response. Take my advice and avoid this company.
Dear Yogesh,
Thank you for notifying us of your complaint.
We are regretful that you feel like that way.
Please refer to its size chart before you place order for it.And 1 inch = 2.54 cm.
The shipping fee is charged according to the charge standards of the shipping company and it is charged by the shipping company.
In order to verify and resolve the issue in a better way, would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/
I ordered over thirty days ago and have never received my order. I cannot get responses to my emails. A total RIP OFF!
Dear Scott,
Thank you for your message.We are sorry for the inconvenience caused.
We always reply messages within 24 hours. Please log in your account”My ticket” to check.
In order to verify and resolve the delivery issue in a better way, would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/
If I could give less than 1 star I would! Based on other reviews, I was leery about placing an order so I just ordered two pillows and wall cling with a total cost to me at $20 US dollars. I ordered it on Jan 19, it is now Jan 14th and it hasn't even been shipped yet, but the $ has been drafted! This time frame is unacceptable! I have not even received the product and I have a feeling I will be disappointed!
Dear Dana,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
In order to verify and resolve the delivery issue in a better way, would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/
Hello, i am here to share my experience with SammyDress, so far so good, i am really satisfied with their service, and quality product, i ordered 6 times, and received everything like shown on pictures, and descriptions, no bad surprise, everything was all good.
Very profesional support, and fast responses.
I can tell you, this website is great, will keep shopping more in the future.
Thank you SammyDress.
I would not recommend anyone to do business with this company! They sent me the wrong jacket after waiting for over a month. Would not refund my money and after long negotiations. First they offered store credit minus shipping. Couldn't make them realize that I shouldn't be penalized for their mistake. We still have not settled this claim. I have escalated through paypal. Avoid this place at all costs!
Dear april,
Thank you for your message.We are sorry for the inconvenience caused.
In this issue, if we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
Would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your collaboration.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/
I can't believe I fell for this. From the ordering, to the shipping, to the quality of the items is all a JOKE... I paid for expedited shipping which is suppose to be 3-7 days. It took them 10 days just to process the order, 3 days for it to leave the warehouse, and another 10 days in transit to me. Money wasted. Then, I received only part of the order with no refund for the items that were no longer available. THEN, the material of every single item is that of horrible halloween costumes that you wouldn't even buy for your kid. AWFUL... Plain AWFUL! Don't be a sucker.
Dear Amy,
Thank you for taking your time to write this review.
Please kindly note total delivery time = processing time + shipping time, we need some time for processing, we hope you can understand it.
In this issue regard the delivery and quality, if we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
Would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your collaboration.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/
SammyDress.com is a website that I feel very strongly about. I have placed SIX orders with them and that's only since discovering the site in December. Six orders in less than 3 months! I am by far NOT a rich person. I'm actually a single mother of two. Who for years went without buying anything for myself. Until I came across this website. The clothing... and the accessories... and the shoes... and the home goods... and the beauty goods... I mean I could go on forever here. But literally everything they sell is not only of the best quality, but somehow still SO affordable to the point that you feel no guilt ordering yourself a new pair of shoes, a dress, some beautiful earrings, or even all 3! Because of the fact it's so affordable. Understanding one may assume that the quality of their product is lower due to the almost unreal deals they offer, right? I can ASSURE that is not the fact. The quality is 100% as good as if I was going to go and buy the same articles of clothing in a much more high-priced or brand-name type clothing store. But the prices on Sammy Dress are 80 to 90% lower than ANY OTHER type clothing store I've come across. EVER. Then the next question always leads to the fashion that they offer. Is it out of date? Totally out of style? Cheap looking? No! No! And NO! The broad range they offer is so unique, to the point that when you buy an article of clothing, shoes or, jewelry you can wear it knowing that what you're wearing will WAY more than likely be completely unique to your wardrobe and your wardrobe alone. The thousands of choices that they have, the only imaginable rock bottom prices they offer, plus the quality they have, plus the customer service they have, you cannot go wrong with this website. I'm only taking the time to write this review so hopefully it can get out to other adults, single parents or even teenagers who run on an allowance. Really anyone with a tight budget. I want you to know that there still a way out there to feel beautiful and stylish without feeling like you broke the bank, without feeling any guilt about shopping at all. This website was a miracle for me and I will continue to order from sammydress.com as long as the website is up and running! I LOVE this site!
I love SammyDress because everything is on the affordable site and just because it's affordable does not mean it's bad quality! Also, almost everything on the site come in every size. I'm not an average size so it's hard to find clothes, but not on here! Another plus is that if there is a problem with your order, there are quick to resolve it!
I wish I had read the reviews prior to ordering! One month after paying for items I still have nothing except promises that it would be shipped. You should not have to pay extra for prompt shipping or processing. Having read the reviews, I am not only worried about the quality but also about ever getting anything. If this turns out OK in the long run, I will be back writing a review to say so!
Dear Ilonka,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
Please kindly note total delivery time = processing time + shipping time, we need some time for processing, we hope you can understand it.
In order to verify and resolve the delivery issue in a better way, would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/
I love this website! I've gotten a lot of things at the same time for pretty cheap! Plus, they ship your entire order in the same package!
I should have known better shopping at yet Another Asian Company that was selling cloths Dirt Cheep. Poorly made, poor quality fabric and a size Large would would not even fit a Petite. Maybe it would fit a ten year old skinny girl... DON'T get tricked in with all the pretty pictures... DON'T. Walk Away Quickly.
Dear Tucker,
Thank you for your feedback.We are sorry for the inconvenience caused.
Please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
In this issue, if we have made a mistake, we would be happy to fix it for you.
Unfortunately, we cannot find your order record in our system.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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Dear Patricia,
Thank you for your message.We are regretful that you feel like that way.
We have taken care of this issue.
In order to verify and resolve the issue in a better way, please keep in touch with us.
We would try our best to assist you.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/