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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Eu gostei muito de comprar no site da sammydress.com, pois os pedidos chegaram rápido e correspondiam a descrição oferecida no site. A qualidade das roupas é excelente. E é muito mais barato comprar no site do que no meu país, onde eles cobram uma fortuna em tudo. O site também também tem muita variedade de produtos. Há ainda um ótimo serviço de apoio ao cliente. Muito satisfeita.
Sammy Dress is an online shopping site that offers a wide variety of of unique clothing for its worldwide customers. I am very pleased by all of the styles offered. The clothes that I ordered are all beautiful with unique designs that I know no one else around me will have. Although some of my clothes were smaller than expected I was still able to get into them. The only downsides are that most of the clothes are "one size", the shipping cost is pretty high, and that it takes a while to be delivered. My order came exactly one month after I ordered it which is actually quicker than some of the reviews I read, so I didn't really mind it. Also with shipping it's just as much as I would spend at a store in the US so I don't mind that too much either. I will continue to order from SammyDress, but I will be more selective with my choices.
I had order some clothes from them and I was surprise by the item, it was in great condition and the quality of the items great. Will shop again
I ordered 10 products from this site and i was informed that 2 of the products were no longer in stock. I then requested that they send the remnant 8 items anyway. I placed my order for the items on the 11th of June 2014 and i received the items on the 28th of June 2014. I was surprised that the items i received were of good quality and that they appeared as per the pictures present in the site. ( as i had heard from many online reviews of this site that the quality of the products were really poor i was expecting the products i received to be the same but they were actually very light and comfortable to wear) the sizes of some of the tops however were slightly tighter than i thought they would be, but i still enjoyed wearing them as they looked good when i wore them. I am however yet to receive the two tops that they stated were out of stock. Overall I was most satisfied with their level of customer service and the products delivered i would definitely place another order with this company."
Great price, fast post and customer service. Highly recommended!
Stay away, this website is a scam. Please read my complaint I have written to Sammy Dress;
I'm extremely disappointed with such poor service you provided, yet again! I doubt I will make another purchase with you as the level of incompetence in this company is disgraceful. You really should be ashamed of yourselves for your lack of coordination. Again, many items are missing from my order. A pair of shoes (apricot and rose gold ones, size 40) are 2 sizes smaller than the ones I ordered as they are 36 (as in pic), the pair of jeans in the order are most definitely NOT a UK size 8 (M) as stated as I am a perfect size 8 and these feel like a (S) size 6(as in pic), the pink and chequered shoes in size 39 are terribly small and are most definitely NOT size 39 and finally the white and black dress is most definitely NOT a UK size 8 (M) as it is so tight! Oh and 1 more thing, 4 items are still missing from my first order I placed about 3 months ago and you have made no effort to resolve this issue or issue me with a refund! These items did not say out of stock when I placed my order and you took my money, then claimed they are out of stock! I can't tell you how furious and disheartened I am that I've spent good money and received such appalling standards. Do you actaully care that your customers who give you their hard earned cash are treated with such disregard? I expect you to pay for postage to send these items back to you but will I have to wait months and months for you to correct this if you ever do? I really hope you resolve this immediately. If you do not deal with this adequately, I will be posting this complaint as much as I can on the internet, facebook and twitter. I also will be writing to Trading Standards. Just to think I have been recommending your site, I will certainly be warning people about you from now on.
I have ordered from the site twice so far. I love incredible amount of options, and the amazing prices. I highly recommend this site to everyone, especially a woman on a budget.
Really good shopping site! I love their shoes and shipping have tracking number so is really easy to see where the package is. Exellent service and good quality.
Prix très abordable, les frais de livraison sont très élevé mais sinon le site vaut le coup.
Pour l'instant je n'ai pas encore reçu mon colis, à son arrivée je ferais part de mon expérience.
La verdad es que yo personalmente he tenido una buena experiencia en sammydress, lo unico malo que podria encontrar es que se demoran mucho tiempo los productos en llegar considerando que el costo de envio es alto, pero bueno, nada es perfecto, he tenido la suerte de que todos mis productos han llegado en buen estado y la calidad es muy buena (joyas, bolsos y relojes, nunca he comprado ropa porque no me tinca mucho) gracias sammydress!
Sammy Dress has very cheap items, which can be very nice. I have ordered from them multiple times and have gotten a wide variety of quality. Some of my items have broken fairly quickly, or before they even arrive, but some of my items have lasted a long time. Sammy Dress always takes a pretty long time to ship your items. One thing I like about the site is that the buyers can give reviews, so I can see if the item is worth it.
Agréablement surprise par la qualité des vêtement qui est très bonne, quelques un des vêtement tailles un peu grand pour moi mais je suis un tout petit bout de femme.
Les modèles sont comme sur photo, couleur identique ( au moin pour les articles que j'ai reçu).
Pour ma part je suis tout à fais satisfaite.
Merci SammyDress
When i was new to this site, i experienced difficulties, this disappear as i become acquainted with what the site stood for, which is greater value for its customers.
In terms of quality of items, they are one of the best online shop.
In terms of price, they are the best.
In terms of shipping, they rank high ranked.
The area they need to improve more is on processing time.
They should remove out of stock materials in other to reduce the processing time.
Overall, anyone that understand this site, will always give them 5 stars.
Mi articulo llego bien casi un mes demoro la bolsa la solicite rosada pero llego en roja pero si me gusta el color.
I have a good experience with sammy dress, I always got what I have been order.
Shipping took FOREVER! I even opted for the 8 day shipping and it still took almost a month. Finally, when the dress arrived it looked NOTHING like the picture. Waste of money. Lesson learned. Reviews on website are obviously fake because this dress looks very cheap and horribly made.
People be aware!, never ever order from this website, this website site sucks. I ordered a good looking jewelry from this site and they charged as soon as I ordered. After a week I called the customer service but the phone number didn't work, the next time I called them, they finally picked up the call and asks my order number, and finally understands it, and says sorry we don't have the item you ordered. What the hell these people were doing if they didn't have my item on stock till they charged me or till the time I called. Once I called, then she said do you want to cancel your order or order something else? They just took my money and decided not deliver? I have experienced this bad situation I wish you be safe.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Thank you for your review, and we are very sorry for all the inconvenient we caused.
Regarding your order, we have sent you an email, please kindly check it and We believe we will help you solve all your problems there.