Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I'm very happy with my purchase on SammyDress. I bought a black dress on sale and it was perfect.
Delivery and shipping time was very fast, and the comunication with shoppers was very good!
I haven't problems with choose coolour or size, and the dress arrived in perfect conditions.
How I say, I'm very happy with my purchase, and I'm sure I'll buy on SammyDress because there a lot of products that I love!
$#*! company. I bought 4 dresses from UK. They only delivered 2 and a months later I still not hearing from them. They didn`t replied my emails or refunded my money. Very unprofessional
Very disappointed! I bought a dress and I had to throw it away. It is not comparable with its image. Really BAD customer service. Very BAD return policy. It was my first time shopping there and the last. Just wanna say "Waste of money!"
Dear my friend afsaneh,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
We want to know the order number you placed so that we can check and give you a solution, OK?
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
This has been the worst experience I've had with an online retailer. I purchased a sweater that I never received. I emailed their support and they told me that they were moving to a new warehouse so that they could better service customers. They offered a 5% discount which I think is a joke. The next morning I receive an email saying that my order had been processed and shipped.
I received a tracking number and my order has not even left Singapore. I received the tracking number on 9. 19. 14 and it is now 9. 25. 14
Keep in mind that I order for the faster shipping which I spent an additional 20 dollars for
Dear Gerard,
Thank you for taking your time to write your review. We really appreciate the feedback.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please tell us your order number firstly so that we can check and give you a better solution.OK?
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.
Best Regards
Sammydress Customer Service
Me compre un reloj para mujer muy bonito, imitacion cuero con piedras tipo swarosky alrrededor, hasta ahora el reloj funciona perfectamente, estoy muy fatisfecha con la compra.
En lo que respecta a la tienda Sammydress he realizado unas 8 compras y todas me han llegado a casa con el envio gratis y sin tracking, eso si han tardado hasta 2 meses, lo cual no me ha molestado porque ninguna comprar ha sido urgente.
En cuanto a los precios de sus productos me parecen muy competitivos con otras tiendas chinas on line o las tiendas de mi ciudad, ademas de que manejan los cupones y tienen la opcion de usar puntos por compras hechas anteriormente y por reviuw, lo cual hace que en algunos casos los precios sean excelentes.
En base ha mi experiencia, recomiendo comprar en esta tienda, no he tenido problemas aun y espero no tenerlos, no he tenido que contactar el servicio al cliente y cuando he preguntado sobre alguno de sus productos, me han contestado a las 24 horas; asi que en general, esta es una buena opcion para comprar
I loved looking through the website. It is very affordable and easy to navigate. I found a dress I loved through Facebook and ended up purchasing it that day. It took a little while to get to me, which was understandable. The tracking number didn't work for me, which I paid $2 extra for, but was still very pleased with my product when it came in the mail.
The first time I placed an order I was hesitant. Their beautiful clothes at low prices made it a little too good. I ordered just one thing to make sure it was true.
It was.
Now I usually shop there, and not only clothes (both men and women) but beauty care and household.
They have a lot of variety!
If you subscribe to their newsletter, they also send you every month discounts for your shopping.
Also, if you have any problem, their customer support may take some days before they reply to your inquiry, but they do find you a solution.
When I first found SammyDress I was disappointed by the bad reviews on other site about it. So I took a leap of faith and ordered something. I was disappointed then nor am I now. I love SammyDress. I haven't bought any clothes from them, but that is because I am a bit curvier than the models. But I would not be against Buying some in the future. So for now I by jewelry, and I LOVE it.
Buy from SammyDress. It may take about two weeks to come in, but for the price and quality, it's so worth it.
I ordered two dress from Sammy dress and they were both fantastic.
I litteraly in love with this site! I ordered two necklace and a blouse and I'm very happy because they are perfect! Better than I ever expected. The price are very affordable and the quality in very good! I already made another order and look forward to receiving it! In conclusion, I recommend it to everyone!
I am happy to review Sammydress service, which is excellent. I love my clothing and the service received
Sammy Dress is a very affordable, Asian online market that I think has a future. I just recently ordered clothing and they cost me less than 50$for 4 pieces of clothing, now that's what I call bargain shopping. I've seen a lot this clothing in stores near my house, but they cost triple the price Sammy Dress sells is for! I think this is the best place to shop for cheap clothing, however, not everything can be good. I got the shipment 3 weeks after my boyfriend and I ordered it, which was not such a good thing seeing that I ordered it for summer, but got them after the weather had gotten cold, but I do understand why. These clothes are coming from China, or Korea, and it takes a while for things to be shipped. Another thing, I wasn't such a big fan of the quality in the dress I ordered, it seemed unfinished, but I was happy with the rest of the clothing. Overall, I do think I will shop here again!
By far my experience with sammydress has been great. Everytime i order something it arrives just the way i wanted it.
Love this website they have clothing, accessories, shoes, & home items at an affordable but you think they would cost more which is the best part. Can't wait to place another order my birthday is coming up soon.
I had an amazing experience with this store. All the dresses and acessories I've bought were simply amazing and exceeded my expectations. After my first purchase I introduced the store to some friends and all of them are very satistfied.
I like this shop very much, good quality and low prices, very big choice and safe.
I made an order like more than 3 months ago and it never arrived. I sent them an email and they answered very quickly but they refunded only the items fee not the shipping fee, which was kinda expensive.
So I got the little money left back in my paypal account and had to buy something else but I paid the expedited shipping hoping it will arrive this time... I had no option, I didn´t have any other place to spend that money left my in paypal account...
I was honesty not sure what to expect before ordering from Sammy Dress. However, I was so pleasantly surprised! It took some time for me to receive my order but not too long. The stuff I ordered was beautiful! Everything looked just like the photos. The company communicated very well with me. And everything is SO CHEAP! :)
Buena experiencia, mis vestidos muy bonitos, aunque el envio tarda bastante en llegar, lo recomiendo y volvere a comprar otras veces
Good experience overall. Sizes run smaller than in the US. i'm usually a medium here; i ordered some medium shirts and they fit extra tight on me. I would just warn shoppers to keep that in mind when choosing sizes. Sometimes they might ship you the wrong item, in which case you have the option to either return the item (and pay for the shipping) or accept a partial refund. Overall, items look nice, prices are decent, and you get that european look here in america which is a plus.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Liliane,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
First, we want to offer my sincerest apologies to you for the issue.
Would you mind to tell us your order number firstly so that we can check and give you a better solution, OK?
We will send an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
We are committed to assisting every customer at any time. Many thanks.
Best Regards
Sammydress Customer Service