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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Sammy Dress is a site I love to order clothing from a lot. They have a lot of selection of Korean fashion, which is a favorite of mine. The prices are beyond reasonable and the quality is amazing. My favorite purchase has been of a dress I wore to a family wedding, it was an amazing deal for the quality of the dress. Shipping prices is reasonable as well, but the shipping time can take a while, but that's to be expected of international shipping. I highly recommend people check out their jewelry and free shipping selection. Overall, this is a excellent site to shop at.
I love sammydress! Items came in less than 10 days and the quality was great. The prices are fabulous and I love the variety. They even have home decor!
“I have been shopping with Sammy Dress for some months now and to be honest, I have no complaints. The condition, material, and quality is outstanding! Of course its shipping isn't on average time frame, but it also explains that on the site. So please be patient and order ahead of any events that are approaching! But in spite of, I have recommend Sammy Dress to family members and friends and no one has been disappointed thus far. And the prices, unimaginable! ”
STAY AWAY FROM SAMMYDRESS.com
DO NOT SHOP HERE! SCAM SCAM SCAM! I ordered my items and they told me it was out of stock AFTER they took the money out of my account. My options were to wait about a month for the items to restock and the another (God knows how long) for the items to then ship! When I didn't agree and asked to be refunded I got no reply. When I asked for an update! No reply! There isn't a customer service number to call! It's all submitting tickets and waiting forever for a reply! A reply that I've been waiting on for a week now. YOUVE BEEN WARNED! STAY AWAY
I've only places 1 order from this site, but here is my review of my impressions thus far.
Of the 8 items I paid for, only 5 of them were in-stock. I was notified after paying but offered a refund as an option. The customer service attendant was consistently on-time in her response (about 12 hours later I would have a reply), standard polite stuff.
When part of my order did arrive though, I noticed that the quality of my items were just as cheap as their prices. It was expected, but I was still disappointed and thought some of my items weren't worth buying despite their low prices. There was one exception though, a pair of kitty printed legging made with quality fabric. I'm lucky to have found one diamond in the rough.
They basically stole from me. Do not shop here.
Their Shipping Policy is not honored by the site. By law, they are required to give a full refund to the customer if a product has not arrived by the maximum number of days stated on their policy.
I denied consent to their offer for an extended shipping because I moved.
I requested a full refund NUMEROUS times.
After 7 weeks, I received a partial refund.
Dear sir,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
Would you mind to tell us your order number firstly so that we can check and give you a better solution, OK?
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
I love the prices and the clothing is reasonable quality for the price.
Sammy Dress is my favorite online store to shop! The prices are affordable and the products are wonderful too. Everything is there from woman, men, and children's clothes to accessories and more! All for a great price!
I love this site... so glad that I found it. There are really great deals on this site that everybody should check out. Very trendy and fashionable items that are high quality at value prices. I love it!
I've read the negative reviews and I have to say that was not my experience at all. In fact this is my favorite online store. People need to realize they're ordering from the other side of the world and they can't expect to get they're order in a couple of days or even weeks. This website has great quality clothing at exceptionally LOW PRICES, great costumer service, and an easy to use app. I can say from my multiple orders that I'm 100% certain sammydress.com is NOT A SCAM. I recommended this site to all my friends and family.
Hi my name is Lorraine McLeod, Email Address *******@yahoo.co.uk. I love sammy.com clothing as I am a valued customer always buying my clubbing clothes from their site as they always have the latest trends and fashion absolutely gorgeous materiel. Definitely value for money.
I bought several coats and sweaters from Sammy dress. They are very affordable and good products. I am so surprised with my little money, I can buy such qualified products from Sammy Dress. However, you should pay attention on size chart. The convert to US size may not be correct, but the size chart can help you find the right size. I definitely buy more from Sammy dress.
This is the seconde time i ordered stuffs from sammydress and i am sattisfied. Very low prices, products have a very good quality (considering the price) and it only tooks 15 days to arrive!
I recommende this website.
My experience with Sammy Dress is great so far. Their prices are very low. The quality of their clothing is pretty good. Processing & shipping does take a while but in my experience the merchandise arrives intact. Their customer service is excellent.
I bought a pair of heels and two dresses for an amazing price! Even with the cost of shipping, it was less than half the cost of anything I could get in stores. The products are high quality and look fabulous. It was a great deal and I will definitely shop there again!
I regular shop from Sammy dress since 2012 and I love products. I feel happy when ppl asked me n give me comments. Buy it n u will be happy n happy n more happy every time u get products.
Super exciting everytime a package arrives, can't wait to try them on and see how I look more prettier with all your products... so loving them!
Sammydress is a very great website, it's a great value for money and very secure too! The products are always in good quality.
"Sammy Dress is an amazing, affordable site to get really cute, stylish clothes! I'm not necessarily one for style, but I love dresses and I love comfortable clothes, and their dresses have all been super comfortable and pretty! I absolutely love all their selections and would buy more often if I had the money/need (already shopped 2-3 times!). Very good customer service, and easy ordering process. They are also pretty straightforward with sizing information, even for clothes that are 'one size fits all', they list sizing information for the item. I definitely recommend this store for anyone looking for a good deal on quality items!"
The clothes are pretty nice for a good price and they are of good quality. Shipping should improve a bit though. But overall its good.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear my friend Danny,
Thank you for your important feedback and for letting us about your experience with us.
Let me start by apologizing personally for your experience.We really want to work with you to make this right.
Please tell us your order number firstly so that we can check and give you a better solution, OK?
Thank you again for bringing these matters to our attention.
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Sammydress Customer Service