logo

Sammy Dress

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Sammy Dress

3.1
sammydress.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Pamela L.
Unfollow Pamela L.
Share Review
Report Review

At first I was not 100%convinced because I do very little shopping online so I Tried SammyDress and I was very happy because the delivery was fast, I received everything that was requested and every product fulfill with all the features I had seen on the website and some exceeded my expectations considering the price-quality relationship.

This is one of my favorite online shipping sites because it is easy to navigate and you quickly find what you are looking for.

I recommend SammyDress 100%.

Date of experience: January 22, 2015
New Mexico
1 review
0 helpful votes
Follow Shantel G.
Unfollow Shantel G.
Share Review
Report Review

My experience with SammyDress has been one to keep me wanting more as a customer. All my items that I received in my order are perfect and I'm truly one satisfied customer. The quality of the material is nice and the price is amazing, especially for myself as a mother of two with a budget.

Date of experience: January 22, 2015
Maryland
1 review
0 helpful votes
Follow Oanh H.
Unfollow Oanh H.
Share Review
Report Review

They had so much stuff for extremely low prices and great quality, would recommend this website to everyone

Date of experience: January 22, 2015
Nevada
1 review
2 helpful votes
Follow Lynn S.
Unfollow Lynn S.
Share Review
Report Review

I have placed two orders with Sammy Dress and have had problems with both. The first was placed in November 2014 and never arrived, I had to go to PayPal to get them to give me a refund. The second order was placed in December 2014 (before I know I would never get the first order), I got part of the order in 10 days. Last week I started contacting them about the items I paid for and never received, they finally gave me a refund on 2 items they say never shipped, and again the balance was "shipped" but never received. I paid $45.74 for shipping and they say that since I didn't pay another $1.99 I do not get tracking information. Today, the have offered me a 30% refund. This is not acceptable. The received all of my money in December, and I want all of my money for items not received refunded. So once again, I am placing a claim with PayPal. If you order from them make sure you use PayPal so you can get your money back when you don't get items ordered

Date of experience: January 22, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Lynn,

Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
You can tell us your order number firstly so that we can check for you, please don’t worry, we are always glad to help you.

Again, I am sorry for the frustration this has caused you and hope that this will set things right.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.

Best Regards
Sammydress Customer Service

Arizona
1 review
0 helpful votes
Follow Susan K.
Unfollow Susan K.
Share Review
Report Review

SammyDress is fabulous!
January 25, 2015

SammyDress is fabulous! I received my first order very quickly. I was impressed with the quality, style and fit of the dresses I ordered, they are perfect. I immediately spread the word to my friends and family, and now they are as happy with SammyDress as I am. I have ordered more items, and can't wait to receive them. Why pay retail, when you can shop SammyDress? I am a loyal customer.

Date of experience: January 22, 2015
Delaware
1 review
0 helpful votes
Follow jasmine B.
Unfollow jasmine B.
Share Review
Report Review

I freaking love Sammy Dress
January 25, 2015

I freaking love Sammy Dress. They have great low prices and amazing clothes for both men and women. They also have items for kids as well as shoes, purses, and even home decor. So go visit them now! Youre in for a treat!

Date of experience: January 22, 2015
California
1 review
0 helpful votes
Follow Donna T.
Unfollow Donna T.
Share Review
Report Review

I've been asked to review SammyDress and this is my honest opinion: I recently placed a couple of orders for SammyDress and have been very satisfied so far. The clothes are very stylish, well made, and uniquely different from any in stores nearby. I thoroughly enjoy scrolling through the almost infinite number of beautiful clothing and accessories choices on their website. The mobile app is quite useful also. The customer service and communication is excellent as well. I will definitely be a regular customer of SammyDress!

Date of experience: January 22, 2015
Minnesota
2 reviews
5 helpful votes
Follow Debbi O.
Unfollow Debbi O.
Share Review
Report Review

Just wanted to link this company with at least 3 others that do business from China and have all been noted to be a scam, have poor quality clothing and horrible customer service. Beware of this company and Lilydress, Rose Wholesale and Eric Dress. I have a sneaky suspicion that these are all the same company just with different names, unless all clothing companies in China do business this way.

Date of experience: January 21, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Debbi,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We are sorry for the inconvenience you met, but, we must clarify that we don’t know other companies you mentioned, we are www.sammydress.com.
Our valued customers are from all over the world. We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
For the issues you mentioned, please just tell us your real order number so that we can check the details. If the problem is indeed existing, we will try the best to help you, no worry.
We will be in touch to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Best Regards
Sammydress Customer Service

Costa Rica
1 review
0 helpful votes
Follow Jessica Q.
Unfollow Jessica Q.
Share Review
Report Review

Sammy is my first purchases online, fears, myths and negative comments are always present but despite this make the first purchase.
The order arrived sooner than expected, and some products are unavailable but thanks to the good service refund me a money including shipping.
All products have arrived in perfect condition and are very beautiful. Wherefore few weeks ago made the second purchase and I am waiting anxiously.! I love the products they sell and if they are of very good quality. I recommend pag!

Date of experience: January 21, 2015
Canada
1 review
1 helpful vote
Follow Dorota G.
Unfollow Dorota G.
Share Review
Report Review

Hi Sammy
January 24, 2015

Hi Sammy
I have been with your site for many, many months now and i must admit that i am addicted to you. I have never shop on line before until i met you. Its been a pleasure. I look forward to every purchase at all time and i am always very excited, specially receiving my parcel. You Sammy are very kind, very polite with outstanding customer service. I never ever have had any problems with you. If i had questions or problem with my order you always helped with my satisfaction. I am having blast, great experience and lots of happiness. What else i could ask for?

Date of experience: January 21, 2015
France
1 review
0 helpful votes
Follow Kiki K.
Unfollow Kiki K.
Share Review
Report Review

Good website, nice products and interesting prices, I love it!

Date of experience: January 21, 2015
Canada
1 review
0 helpful votes
Follow Peter M.
Unfollow Peter M.
Share Review
Report Review

Wow!
January 24, 2015

Wow! Quel service! Ce site est vraiment bien conçu. Les descriptions de produits sont exactement ce que j'ai reçu. La livraison est Super rapide et le prix est tellement bas que j'ai été vraiment surpris par la qualité des jeans que j'ai reçu. Bravo à cette entreprise et elle vaut la peine d'être encouragé! Peter Molloy, client très satisfait.

Date of experience: January 21, 2015
California
1 review
0 helpful votes
Follow Augustine O.
Unfollow Augustine O.
Share Review
Report Review

My experience with SammyDress has been absolutely great. They always have cool new and beautiful products for great prices. All my transactions with them have been great, 0 problems ever. They provide tracking numbers for everything so you can see how the transaction is coming and they update as it goes through the process of being sent out. Customer service is helpful and I have been happy with how everything went! I recommend SammyDress as your next place to go shopping!

Date of experience: January 21, 2015
Latvia
1 review
0 helpful votes
Follow Dina S.
Unfollow Dina S.
Share Review
Report Review

I'm very satisfied with overall service of SammyDress. The order came on time, all items were as described online and true to their size. Would recommend everyone to use Sammydress services if you are looking for stylish clothing for bargain prices.

Date of experience: January 21, 2015
California
2 reviews
0 helpful votes
Follow Saralyn H.
Unfollow Saralyn H.
Share Review
Report Review

Ok, so I have to admit, at first I was hesitant about ordering from Sammydress because of some negative reviews I read online. Well after a few days of religiously looking through their site and reading item reviews I decided to take the plunge and place a big order.

For about $150USD I bought 7 pieces of dresses, 7 pieces of tops, 6 pieces of jewelry, and 2 kids' items. Since it was my first order I wanted to be safe and paid extra for express shipping which was about $44, $5 for insurance, and $2 tracking. My total came out to about $210. I know, it's kind of pricey, but it was worth it to have the peace of mind knowing where my package was. The delivery time estimated between 3-7 days with DHL, not including processing time. I placed my order on Monday, it was processed and sent out by Friday, I received it by Monday! I was so surprised and pleased by their shipping time. The items I bought also far exceeded my expectations as well. I think out of all the items there were maybe 3 I wasn't crazy about which is not bad at all for buying at such discounted prices.

All and all my experience with this site was phenomenal and I will definitely be shopping with them again. What's also cool is they have this point system that you can earn when you do things like writing a review of the products, confirming your email etc. and it can be used as a discount towards your order total. I also love how they have an app that's convenient and easy to navigate. Also, they have a section for "buyers show" where members can upload pics of themselves wearing/using the item, which is something that their competitors lack. Thank you Sammydress! You have a happy, new customer.

Date of experience: January 21, 2015
Italy
1 review
0 helpful votes
Follow Anna L.
Unfollow Anna L.
Share Review
Report Review

SammyDress.com is a great site! I've purchased many things on there, from jewelry pieces to beauty products, and so far I've been impressed by the high quality of the products and by their very low prices.
I've never had any problems with the orders: they have always arrived on time and in good condition.
Another good thing about the site is that they offer discounts on a large variety of products, but the best thing is that they give you points everytime you submit an order or a review! Points can give you additional discounts!
5 stars on SammyDress.com!

Date of experience: January 21, 2015
Italy
1 review
0 helpful votes
Follow Francesca D.
Unfollow Francesca D.
Share Review
Report Review

I made ​​a purchase on the site sammydress and are very satisfied with both of the selected product which was identical to the photos shown (and I am satisfied with the expectations) and the site itself.

Date of experience: January 21, 2015
Michigan
1 review
1 helpful vote
Follow Judith D.
Unfollow Judith D.
Share Review
Report Review

Never order from this company! They will not answer the phone if you have any problems with your order! And they are never on the chat line either! I have asked for the address to send these cheap raggedy clothes back and they won't give it to me! All they keep saying is it will cost me $40.00 dollars or more to send them back because they are from China. Oh and also they say the clothes I bought, if I send them back they will be considered refurbished. They looked refurbished when I got them! STAY FAR AWAY FROM THEM!

Date of experience: January 21, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Judith,

Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
Would you mind to tell us your order number so that we can give you the details about the return address if you are not satisfied with the items you received.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Thank you again for bringing these matters to our attention.

Best Regards
Sammydress Customer Service

Germany
1 review
0 helpful votes
Follow Adrita K.
Unfollow Adrita K.
Share Review
Report Review

Really good customer service
January 24, 2015

Really good customer service. Low price and good product quality.

Date of experience: January 21, 2015
Georgia
2 reviews
0 helpful votes
Follow Kayli M.
Unfollow Kayli M.
Share Review
Report Review

Sammydress is the first place I go for online shopping. They have the cheapest prices and one of the most unique selections of clothing and accessories that I have come across. Their customer service is wonderful and the site is easy to navigate. I am always very pleased with their products and shipping, it's really a great experience overall!

Date of experience: January 20, 2015