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Sammy Dress

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Sammy Dress

3.1
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

Mexico
1 review
2 helpful votes
Follow Monica H.
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My experience with SammyDress is positive. I have ordered about 4 times in SammyDress and I have always gotten all of my items in perfect condition :D and the quality of the items is better than I had expected: nice dresses, t-shirts, bags and very unique styles. When an item is not in stock or it is going to take longer than the rest of the items, they have sent me the items that are available really fast; I have also gotten items refunded very quickly when I asked them to. I have also waited for the remain items to be sent to me and they sent me a picture and a tracking number as well ;) You can trust SammyDress you just have to check how many days it takes to be shipped (it varies from item to item) and then you have to be patient because of the processing time and traveling time.
My experience so far it has been very nice and positive. I usually pay for the fast shipping and I get my items after one week :D"

Date of experience: March 28, 2015
Nevada
7 reviews
25 helpful votes
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I don't know who is writing the rave reviews, possibly paid people. First let me say the clothing kooks nothing like the photo, they run small a day is poorly made. Don't waste your money because the fabric is crappy.

The sewing of buttons to the clothing is horrible and I ended up throwing my $200 in the garbage. None of the items fit because it appears the clothes are cut for Asian people who tend to be short. The dresses fit like shirts. I can't believe these people are allowed to do business

Date of experience: March 28, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Laura,
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Also, sitejabber has detailed policy, we are unable to pay for fake reviews.
Best Regards
Customer Service

Illinois
1 review
0 helpful votes
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All Around; Spectacular!
March 31, 2015

Besides their low prices, Sammydress.com is absolutely the best. The website is mobile friendly and super easy to use. I recieved my order in less than the 10-25 days the website said.
The customer service is amazing. They reply in less than 24 hours and refunds are fast. They really care about the customers. I love it!

Date of experience: March 28, 2015
New York
1 review
0 helpful votes
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DixianaP great experience
March 30, 2015

Sammy dress had all the great styles and at the great prices. Received my orders withing great timing. I placed a ticket due to bad weather in my state and received quick feed back about my order and the status. Thank you for great customer service

Date of experience: March 27, 2015
Texas
1 review
4 helpful votes
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I think its bull$#*! how i am a costumer and i give you money to buy $#*! from you guys and i never get them so all i have to say is give me what i paid for and $#*! off!

Date of experience: March 27, 2015
Ohio
1 review
1 helpful vote
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Mad
March 30, 2015

Bought a bathing suit on March 5 and it is still being processed. I have tried calling, e-mailing, and have received only silence. I just want my bathing suit. The order is MM**************

Date of experience: March 27, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear customer,
Firstly, we should have had this set-up correctly, and secondly, we should have responded in a much more timely fashion. For both lapses, we take full responsibility and want to restate our sincere apologies to the customer.

The stock statues is changing all the time as we have so many orders every day. We just need time to update the information on the website. Sorry for the inconvenience. Generally, the system will send the e-mail when it is out of stock.

We have checked it for you and find that you have canceled the order before and we have issued the full refund for you.

Best Regards
Customer Service

Uganda
2 reviews
0 helpful votes
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The Best place to shop online
March 30, 2015

I have done online shopping for one year now and sammydress was my first. I have never regretted my choice to transact only with them for not only are their products awesome to the dot, they also offer the most invaluable service even after sales to the customer. The products at sammydress are unmatchable in both quality and price(the lowest I've ever seen). There is no single element of fraud at sammydress as was my initial fear. I just love the whole experience and I encourage all that want great quality for the lowest price to make this their home for online shopping.

Date of experience: March 27, 2015
GB
1 review
5 helpful votes
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After receiving an item that lo looked nothing like the photo advert and contacting SammyDress 6 times with no resolution from them I had to contact Paypal to get a refund. Very poor customer servise from this company.

Date of experience: March 27, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Sandra,
We are very pleased to report that we have spoken with this customer and offered an apology and consideration for his inconvenience. Sometimes the manufacturer may have a listing/description error.
Please tell us your order number, we will check with the supplier.
Best Regards
Customer Service

California
1 review
2 helpful votes
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I bought 2 small items and after 2 months STILL never recieved them! Their mailing system is A JOKE! They will give you the run around & tell you things to get you to leave them alone. I wouldn't recommend this website to anyone! You guys can go ahead and delete this review if you want but it is true & more people need to know! YOU GUYS ARE A SCAM. Quit trying to play people for money! You guys were so quick to take the money out, but so F*cking slow on giving it back when you KNOW you're in the wrong!

Date of experience: March 27, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Queen,
We are sorry for that happened.
Although there will be a little delay by the shipping company, our customer will receive their items. Would you like to tell us your order number? May be there was something wrong with your shipping address.
Best wishes,
Sammydress.com

Texas
1 review
0 helpful votes
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I have placed several orders with SammyDress, and my experiences have been very good. They have really nice clothes and jewelry, besides a great service. I'll definetily order again, and recommend to anyone looking for unique afordable items.

Date of experience: March 27, 2015
Vermont
1 review
5 helpful votes
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Not Reputable
March 29, 2015

Didn't receive 2 of the 4 items I ordered. Until I tried emailing to find out when to expect the other half of my order, I was told they would no longer have the item in stock. However, their site still showed the item for purchase. So, they told me to pick something else out. I chose something that cost less than the two blouses that I ordered. They told me it would be an additional $3. Dollars. I asked why I should pay more when I already paid for the shipping and it was their mistake, not mine. They wouldn't agree, so I asked for a refund. They did give me the refund, but not the entire shipping fee I paid. I have a feeling that is how they operate. They collect full payment when they only ship partial orders. I'm sure they expect most people won't bother because of the inexpensive items. I would never recommend Sammy Dress or buy from them again. Also, their sizing is not the same as in the US, their sizes run much smaller.

Date of experience: March 26, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Tee,
Thanks for telling us.
After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product.
Maybe the sizes you chose were not fit. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please tell us your order number.We are willing to help you.
Best Regards
Customer Service

VE
1 review
1 helpful vote
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THUMBS UP
March 29, 2015

Excellent experience buying at SammyDress. Good quality clothes, excellent prices and nice customer service.

Date of experience: March 26, 2015
Peru
1 review
2 helpful votes
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Excellente first experience
March 29, 2015

I ordered a pair of shoes from Sammy Dress on the 25th of February and I didn't expect them to arrive all the way from China to Peru for a month or so, so I decided to forget about them and surprise myself a month later. Well, the surprise came faster than expected. Only 20 days later my order arrived, safe and sound and I couldn't be happier. I'm literally OBSESSED with my new shoes, the quality is really nice and they only costed me 12.50 dollars! A lot of people has asked me where I bought them and I recommend Sammy Dress on a heartbeat. Will definitely order again (:

Date of experience: March 26, 2015
New Jersey
1 review
4 helpful votes
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THIS IS A WARNING TO EVERYONE. DO NOT BUY FROM THIS SITE

So as some of you may know, I ordered of this website, sammydress.com,

I wish someone would have warned me that they are the $#*!tiest company I have EVER dealt with. Not only do they falsely advertise their propducts, but their customer service reps are some of the biggest morons I have EVER dealt with. They expect me personally to pay almost $100.00 to return my items to them to refund me only $27.00. They are complete rip offs and scam artists. Not to mention, I had a week long email thread with their customer service rep trying to 'make a deal' with my by only giving me a percentage back for their faulty/broken items they had sent me.

Absolute $#*!ing rip offs

Date of experience: March 26, 2015
sammydress h. — Sammy Dress Rep
over a year old

Dear Julie,
Firstly, we are sorry for all that happened.
But please check our warranty carefully. If you are not satisfied with the items you received, we are willing to solve it for you to your satisfaction based on our policy.
Please contact us and we will solve it for you personally.
Best Regards
Customer Service

Virginia
2 reviews
2 helpful votes
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This website is hands-down my favorite place to shop online. Whether it's just for fun, or if you're tight on cash, or are looking for the latest trends at amazing prices, Sammydress is the place to go. The products are excellent quality, and the community is top-notch. I'd recommend this site to anyone!

Date of experience: March 25, 2015
Virginia
1 review
0 helpful votes
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0

Date of experience: March 25, 2015
Georgia
1 review
2 helpful votes
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"I ordered about 20 items from Sammy Dress, most for my wife prior to our Anniversary. We were unsure what to expect but we searched long and hard before making our final orders. In the end, a few of the men's items ran small. But I have to say, we really love each of the items we purchased. We purchased a wide range of items; three dresses, some lingerie, two women's adult costumes, a few shoe racks, some men's jackets, toys... All great deals. One of the children's masks was broken during transit. Sammy Dress refunded our money for that item no problem. We really appreciate the great customer service and the great products. If you are okay with the shipping time, we highly recommend."

Date of experience: March 25, 2015
Illinois
1 review
1 helpful vote
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Two peace mermaid skirt an top
March 28, 2015

I love the fact that its perfect size an the color is amazing an I like the fact that everyone wants it. It draws attention when you walk in a room every one turns there heads. Some people would even get jealous cause it would make there men look lol
I really love your website an I have told all my friends and family about it so look for them to shop from you cause I will always return there to shop for my dresses.
I LOVE SAMMY DRESS.COM. Sincerely Paula Craig

Date of experience: March 25, 2015
Massachusetts
1 review
6 helpful votes
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Sammy dress is a scam
March 28, 2015

Worst shipping practices, worst delivery times, worst sizing, worst business to do business with. Clothing is in horrible condition, not made correctly, holes in material, sizing is really, really inaccurate. Took my money same day but had to wait a month for it to be delivered only to get it and it has holes in it. Not going to return it as it costs more to send back and you don't get a full refund so why would I pay double for a piece of worthless clothing. Don't believe everything this site puts on it. Cute clothes and low prices are enticing but not worth your money. Cheap price is reflective of cheap material and cheap labor. Cheap is Cheap no matter who it looks in a picture. I actually got what I paid for... JUNK Will never order from this site again! Buyer Beware

Date of experience: March 25, 2015
Arkansas
1 review
3 helpful votes
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I need help
March 25, 2015

I have put in my order and it says it was shipped out on the 3/23/15. They gave me my tracking number for its not showing up on USPS….

Any advice?

Date of experience: March 25, 2015