Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I have had good experiences with this website, they have a very convenient mobile app and site that offers mobile discounts, everything is very reasonably priced and good quality, shipping does take a while which is expected because it's in China,
I bought a dress from them and I absolutely loved it! I will definitely be shopping on their website again.
Sammydress has very good products and very good service! Highly recommend buying from them, have been happy with everything I've got. Great help and questions always answered. Easy website to navigate on and overall a very satisfactory purchase.
I ordered 4 suits - 2 large and 2 medium. The sizing is very difficult to figure out. One bikini bottom that was a large was too small for me but the one piece that was a large was huge even on my sister who is three sizes bigger than me. In order to get a refund they expect you to take photos with a ruler to show the size differences and I don't really even know what they're talking about. And, they forget to tell you when you're ordering bathing suits, that they are not exchangeable or refundable.
I love Sammy Dress, Their products are so inexpensive! Recently I spent $63 and some change on 4 entire outfits (bottoms and top!) and a pair of the cutest heels I could have found, Plus shipping, and insurance! Their sizing, Like most foreign can be worrisome, but in all my orders I've never had a major issue (only once with a pair of $6 pants being too short, but these made a very cute pair of capris! Sammy Dress is my favorite place to shop online, especially with the convenience of a Website, Mobile site, and an App in the App Store. Thanks Sammy Dress!
I ordered 3 bikinis; payment went through 6/29/15(i paid extra for expedited shipping) and received my complete order on 7/6/15.
Swimsuits were as well made as suits I could buy retail for 4X the price.
Only 1 didn't fit well, I'm a 38DD, so I wasn't surprised...
Read the conversion charts & place your order... even giving away 1 (too small in the bust), $57.00 is waaaaaay less that I could pay at any store!
*******@aol.com
Scam, poor customer service, crap quality, what you see is not what you get, sizes do not run "true to size". I am a big online shopper and never in my life have I had an issue like this. SUCKS. ZERO stars. This place needs to be shut down. I had to dispute the charge with my card company.
Dear Jillian N.
We want to say thank you for providing us with important information about your situation.
We kindly suggest every customer refer to the Size Chart before they order, the clothing sell on our site are Asian Size and they are produced by hundreds of manufacturers based on different size standard.
Maybe the size you choose does not fit, please note the huge difference between choose wrong size or we send you wrong size items. If we made a mistake, we are more than willing to help you.
Please kindly refer to our return and warranty policy http://www.sammydress.com/m-article-id-16.htm
We are always more than willing to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
It would be very nice of you send us message here, you can provide email address, order number, phone number, transaction ID etc which can help us find your order number in our system, so that we would be able to reach you, once the size issue is confirmed, we would offer you a solution.
Hope receive your message here and we can solve the problems together soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
The prices are low and the most of the times the quality it's so good. And I'm very surprised about that.
I'm from Latinoamérica and the package arrived here in two months approximately, but I didn't care because the shipping is so cheap.
I've bought here many times with a friend's account and we're always so happy, now I have my own account and my experience is always really good. Last time I bought a romper that was same as picture, really nice, excelent quality, with a good price. Im happy with Sammy Dress!
After finally receiving my items 27 days after I ordered them, the material was not polyester like it was supposed to be. The clothes were made out of cheap fabric that was like a spandex. I will never order from them again and advise anyone else to stay away from them also!
Dear Amy S.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We are always more than willing and glad to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.
Hope we can get in touch and reach a proper solution soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I was very impressed the customer service after shipping. Got very swift responses to my queries and good were derived faster than expected
"I have alot of health issues which makes shopping more painful than fun. That all changed when I found Sammy Dress and decided to give them a try. I got lost in page after page of beautiful clotheing, jewlery, shoes, and accessories. I purchased a pair of beautiful beige sandals, a gourgeous shirt, some fake finger nails, fake toe nails, and a piece of head jewlery just because it looked fun and was so easily affordable. My merchandise was delieverd in a timely fashion, came well wrapped and undamaged. Before ordering I had a question which their support team answered within 24 hrs. Of recieving my email. The quality the items are fantastic, I am so happy! To have found a site with high quality items, for a price my paycheck to paycheck budget can afford that I can access from my home has made shopping fun again!"
Ive never had any issues with Sammydress. If I had something to contact Customer Service about, it was handled in a timely fashion.
All items that arrived were as described. Very happy customer!
Is it always compulsory to pay Flat rate shipping on every purchase?
Dear Jasmin J.
Thanks a lot for your question.
Not all items are free of shipping cost when you choose flat rate shipping. The shipping cost was charged by the shipping Company. They charge every package according to the Size, Weight and total order value. You can find out the precise shipping cost during the checkout.
Thank you again for bringing these matters to our attention.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I loved my experience with sammydress. They have awesome products that are just like the image for a fair price.
I have been shopping many times on sammydress and almost every single time the fit was PERFECT. When something was wrong they always try to accomodate me and their answer is fast! Shipping is also very fast, usually within 2 weeks I receive my order. It is very good as I live in Canada! I already recommended that site to several people and will continue to! Thanks Sammydress for the beautiful clothes you are offered at a good price and quality!
Nasty Dress was the ideal place to find what I was looking for. The outfits I ordered were just like the description and the photo. I was so surprised you don't get that with other boutique stores with such low prices. The delivery was quicker than i expected and their costumer service was excellent. Overall it was beyond my expectations and I would invite anyone to shop there for themselves. Thanks for all my cool stuff.
- fan/costumer
I am reporting you to BBB today. I am very upset. 3weeks ago I sent back 6 shirts. Four of them were double and triple shipments that you charged me for to the tune of 42.00. I did not need 3 of the same tops. When I sent them back I also sent back 2 tops. One two small, one had a color bleed. I talked to someone in C, S. And I couldn't understand I want this settled in a very short time. Or I will spread it all over social media the kind of service I received. You have my information.
Dear Shirley S.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We are always more than willing and glad to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are looking forward to hear from you soon and we could work together to solve your order issues.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I literally love this website my items came in right on time so many compliments everything fit perfectly amazing quality
I always had great experiences buying in Sammydress. When I had doubts they answered me quickly and they are very attentive. Very good!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Vanessa B.
We're extremely grateful for your constructive feedback.
We kindly suggest every customer refer to the Size Chart before they order, the clothing sell on our site are Asian Size and they are produced by hundreds of manufacturers based on different size standard.
Maybe the size you choose does not fit, please note the huge difference between choose wrong size or we send you wrong size items. If we made a mistake, we are more than willing to help you.
Please kindly refer to our return and warranty policy http://www.sammydress.com/m-article-id-16.htm
We are always more than willing to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
It would be very nice of you send us message here, you can provide email address, order number, phone number, transaction ID etc which can help us find your order number in our system, so that we would be able to reach you, once the size issue is confirmed, we would offer you a solution.
Hope receive your message here and we can solve the problems together soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/