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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Placed an order. Paid via PayPal. Never received Order Confirmation. Next day- they cancelled my order. No explanation, no email, NOTHING! Can't even contact them without an account. Are they a joke? Guess I should of listened to most peoples terrible reviews about them!
I am very please with a timely response regarding an order I place one item was delayed. They responded quickly and assured me my missing order was being processed and was shortly on its way, meanwhile my order was received quickly in time mentioned and the product was very good quality. I a very pleased with sammy dress
Sammydress got great products with great quality and correct sizing. It is very easy and convenient to purchase anything from this store. The shipping is always on time as well. And if there is any issue, their customer service is excellent, responsive, and attentive!
I have been a keen online shopper for a quite a while now but I must admit that Sammy Dress has given me the most outstanding customer service experience. Despite being situated in the far east, my orders always arrive in time.
Recently I had a delayed order and a size default but the way they handle my complaint was quite outstanding. I will therefore recommend this store to everyone. Great products at very competitive rates!
I liked the quick service and the Support Center was there for all my questions. Absolutely will buy again in the future and recommend it to my friends!
Only received part of my order plus 1 item I didn't order. Customer service was 1 response every 24 hours and had to respond to numerous pointless questions. If you take the risk be prepared to lose as customer service is hopless
Sammy Dress is a great site with tons of Options and a whole lot of variety! They sale tons of stuff that I would wear! The shipping takes a while but its totally worth the wait, totally will tell my friends about their great prices and website!
I made an order with sammydress and chose the flat rate shipping and within one week i had received my order, this was my first time to make an order and i was surely not expecting the kind of service i received, customer service always answered my queries very fast and also did follow up and i can say they are the best online store ever.
I ordered some stuff on SammyDress because I was excited about the prices (like everyone else). I got an email saying my stuff had shipped quite quickly, but NONE of the tracking links they provided worked.
I had paid extra to get my stuff faster, but it makes no difference what shipment you pay for; they will take forever to ship your stuff or won't ship it at all and just rip you off. Plus they provide a "customer support" number at the bottom of the confirmation emails, but if you call it, it will ring for a bit and then give you a busy signal. It doesn't work. There's no way for you to complain or ask questions. If you try to submit a question online via their customer support form, it will let you fill in the form, then it asks you to log into the site and shop more instead of submitting your form. It won't let you!
Stay away from this fake company!
I bough a swimsuit recently and I wasn't expect to be so pleased with it, my experience with SammyDress is really good, they shipped fast my order (I live in Mexico and within 15 days my order arrive) and my product has really good quality. I love their website because it has really good references and reviews of their products that are helpful when buying.
And their costumer care center is really nice too! I will recommend this site to my friends.
One of the things I love about sammydress is that more often then not there are pictures from previous customers wearing the items. It really puts the merchandise in perspective of real people instead of just models and mannequins. The reviews that go along with the pictures are extremely helpful in decision making about buying one of the products. Reviewers often give their physical measurements, so it's nice to find a positive review from a customer with a similar figure before purchasing.
My experience with Sammy Dress overall has been excellent. I received my items much quicker than other websites (ie. Aliexpress); at times I do not receive my items from these site. But with Sammy Dress I can track the shipping and see exactly where it is. Customer service has since fixed my issue with my purchases so I have no complaints thus this far (even though the error was on my part of ordering the incorrect item)! Being that the pricing is fairly cheap you cannot expect more than the quality that you're getting. The sizing is fine as you may have to go up one size if you have voluptuous curves, but other than I will continue to shop with them. I especially love their accessories... cannot get enough of it! No complaints here!
I'm not a big online shopper, but for a holiday I didn't have enough money to buy a very expensive dress to wear for one day, so I gave Sammydress ago after seeing some youtubers review this site. To start off, the website was really easy to navigate, which was really useful because I needed to narrow down my search to a few things. There is also a HUGE selection of clothing to choose from, so you will most definitely find something you like. After looking through the pages for a little bit, I found a dress that was literally exactly what I wanted. It was a long sleeved, full length beige dress. The price was really a steal, too. I bought a few other things with the dress just to try the site out, like a jacket and a necklace. I paid for the expedited shipping because I needed my dress on time for the holiday, and it came in less than two weeks, which is really great considering their location compared to mine. The packaging was good, and I received all of my items that I ordered. The dress was BEAUTIFUL. I didn't want to take it off. I was given soo so many compliments that day and everyone asked me where I got my dress from. However, of course the quality wasn't perfect, but it was exactly what I needed. But no joke, someone asked me if I paid more than $300 for my dress because of how beautifully it fit and looked. The jacket... Oh man the jacket. The jacket's quality was honestly much much much higher than I was expecting. It was super thick and really neatly trimmed and fit sooo well. The necklace too! I bought a similar necklace at the store for so much more and when I received my order I immediately returned my old one because the one from Sammydress gave me a lot more for the price. Overall, I honestly, wholeheartedly believe you should give this site a try. Needless to say, you should definitely read other comments and reviews if there are any to check sizes and things like that. My dress didn't come with any reviews, but I bought it anyway and was NOT disappointed.
I love this website for many reasons. Clothes are cheap beautiful. Customer service is very polite and helpful. Shipping prices are great and shipping speed reasonable
I bought a vintage high waist swim suit last summer and I love it. Lasted last year and this year. I get many compliments and is great quality. Runs a little small though. I am 5'5" And 134lbs and I needed a large.
I shop on Sammy Dress all the time. I love everything about their products and customer service. The items are inexpensive AND cute :) I would definitely recommend them to anyone!
Love the prices but I ordered a pair of pants back in April it now July and still have not received my order I'm getting very irritated... This is exactly why I hesitant on buying anything online... Ugh!
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

