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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I ordered back in June. All merchandise too small. Received email that they would refund my money. No refund after 2 months. Buyer beware!
Order # MM**************
Unable to reach anyone!
I have ordered from here several times and really have had no issues. I always pay through paypal and the one time that i had to contact customer service my issue was resolved quickly. The clothes comes from China so shipping should be expected to be slow and if you cant wait for it then this website isnt for you. The clothes is adorable and inexpensive.
I was told I would only receive half of the money I spent back and no shipping amount would be refunded. Even though I never got my order and they had lost my items, they are still responsible for returning the full amount. Do not let them bully you around.
Take it up with paypal if they will not return your money. Keep a record of your conversations with them and turn them into PayPal. With enough people reporting this scamming company, they might be no longer allowed to use Paypal.
Dear Whitney J.
We want to say thank you very much for notifying us your issue.
We very much regret that the issue has occurred and we are fully committed to resolving it to your satisfaction.
While you leave your comments, would you mind leaving your contact information? For example, your valid order number or email address etc, we are more than willing and glad to help you.
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
Thanks a lot again for all your kind support in our work!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I bought two things from this order (Stylish Halter Solid Color High-Waisted Two-Piece Swimsuit For Women and Color Block A-Line Stylish Scoop Neck Long Sleeve Women's Dress). I have gotten many complements on both. I wear the dress to work all the time and it's wonderfully comfortable. The bikini was actually the first bikini I've ever worn, and I was so happy and relieved that everyone loved it and said it looked great. The prices of this site are awesome and I will definitely be ordering more from SammyDress. I've already placed another that on it's way to me in the US, and am eyeing the Sexy Cut Out Lace Spliced Bodycon Pencil Jeans For Women too. They have so many cute things for such great prices.
I got to know about Sammy Dress while browsing the internet. When I saw the nice designs of their products and the prices at which they are sold I was amazed so I decided to give them a try. I bought 12 watches fro my first order and I received exactly what I paid for and within the delivery period that was stated. I gave some of the watches I bought to relatives and friends and they really liked it. Now they have also come to like Sammy Dress and have I'm sure they will be placing their own orders soon. I'm glad I found Sammy Dress because I can trust them.
I am satisfied with my purchases with this site. The goods came in good time, and the customer service was super when I had a (small) issue with one of my items. They were prompt to resolve it and I am very satisfied.
I got my skirt within 3 weeks and it was a perfect fit, the colors are vibrant and amazing, and i can't wait to wear it to my first festival... Definitely gonna buy from them again!
Great Deals. Sammydress.com has been a great shopping experience for me. When you find low prices, excellent products and easy to navigate website that's the place to shop. Anytime time of the day or night you can shop. This is probably one of the best discount online stores. Their customer service is amazing, email a question and you will get an immediate response and assistance what more can you ask for. The discounts are amazing, find anything you can dream up they have. Try a new style for yourself with breaking your bank. "I would recommend it to anyone."
SammyDress is really a great website. I have never seen so much choice for such an affordable price. I've purchased many various items from the website and not one has disappointed me. The quality is good especially for the price. I've had a parcel not arrive once. I emailed the customer service and they got back to me in 24 hours and re-shipped the item which I received.
I truly love this website.
I have ordered my Herve Ledger at my cousin's wedding I was so nervous because it was a big day and I actually don't believe on online stores but SammyDress delivered me on time and exactly what I ordered! Thanks to Sammy Dress
I purchased an order 7/24. I paid $16.58 for expedited shipping and my order hasn't even been processed yet. They didn't waste any time taking my money though. I tried calling "customer service" and all it does is ring and then I get a busy signal. I also referred a friend to this site. They placed their order after me and already received it. Although, they weren't happy about their purchases. Makes me not to excited to receive my package. But we shall see.
Dear Kristina K.
Thank you for informing us about your shopping experience.
We're very sorry for your concerns and the issues you have raised.
Would you mind sending us your email address or order numer here? We do and will try our best to resolve your order issues.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
The clothes are very affordable and stylish and there are so many options.
I have ordered from sammydress.com multiple times, and I am satisfied each time. The clothes are affordable and great for going out with friends. The customer service is extremely friendly. I will be back for more.
Actually, I bought multiple items all at are affordable prices. In addition, whenever I contacted the support team they respond asap with ready solutions - in case of issue with your purchase like out of stock or damaged on receive.
Sammydress is an amazing site! I have done quite a bit of shopping on there for birthdays and even back-to-school and I was pleased with my orders every time. The quality is nice and the prices are fairly cheap. I will definitely be shopping on there more!
Sammydress is the best web site I have been to, they are quick to help, very nice garments, you have to watch your size though, if you look you can find the right garment for you or a member of your family, even a friend, I can't praise them enough.
I have made four purchases from SammyDress. I have had a few issues with them over the products but they have been quick fast in helping me resolve the issues to my satisfaction.
I ordered my 2 dresses, each under $5, on July 15, I paid for the fastest shipping, bringing my total to over $30 and I finally got my package yesterday, Aug 8. I did email a couple weeks ago and was told (later that same day) that the dresses are high in dam and and currently out of stock and will be shipped in 7-15 days. I would have liked to get reimbursed for my $20 shipping but it is what it is. The dresses are good quality, just like I hoped, only they are BIG. I'm 5'7 and 135 lbs, I ordered medium sized and I have to add a high belt to make it more fitting and it drags on the floor, which is amazing because I'm kinda tall! Happy I got it and if probably order from them again, just not pay extra for shipping.
What can we expect from these people... JUNK! Stop doing business with them and let's ask Yahoo to spot bombarding us with these ads! Yahoo should also be responsible
Dear Minnie M.
Thank you for taking your time to write your review. We really appreciate the feedback.
We're very sorry for your concerns and the issues you have raised.
If you could get back to us, we are always glad to help http://support.sammydress.com/?lang=en
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we can get in contact with you and offer you a better solution.
We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Mary L.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We already emailed you twice in details, have you checked your junk emails or spams?
Awaiting for your reply!
Have a nice day!
Kind regards
Sammydress Customer Service