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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Where shall I start from? I'm so happy I found this website, Great, looking clothes and you can afford them. This website is always on trend and they have they best customer service ever. I'm surprised how quick they respond, and they help you right away. Keep up the good work Sammy dress! I'll definitely tel my girlfriends about this website
My order came right on time and this was my first time ordering wow I can't believe how cheap my shirt was either! Sammydress is my favorite website now! The customer service was amazing too! Wow! Wow!
I love Sammy dress! They have great, cute items at a reasonable price! Will definitely buy from them again!
I have ordered and received two wigs and am waiting for a third that I ordered yesterday. The products are amazing value for money and look so realistic. Customer service was exceptional helping me resolve a few issues quickly and efficiently. I think the shipping time is good considering the fact that they come from China and I would recommend them to anyone.
I have ordered several dresses. All of them are very good ones. Fit well and size is as in a size table. Colors are beautiful. Pink and green are a little lighter but still very nice and bright. Thank you!
I am OBSESSED with their app! You just can't beat those prices! - My order shipped surprisingly fast! I had absolutely no problems. (I made sure to order a size or two up because I think they do run a bit smaller than US sizes.) the jewelry especially is just awesome! I will definitely be ordering from them again!
Great quality clothes, especially for the price and the delivery is very quick I usually Receive My order within a week, the staff are always helpful when I send in an enquiry and resolve any issues I have quickly and effectively. I have ordered for family and they loved their items too, will definitely be shopping there again :)
I was reluctant to order from SammyDress because it's an overseas business and the prices were so low. However, I cannot afford the high prices at the store so I decided to give it a chance. I put in a very large order and I am pleased with what I received. I was missing one item and within less than a day, I was emailed about it's status and an apology. My experience at SammyDress was very good and I will continue to shop there. Their prices are unbeatable and the customer service is top notch!
"i have always been happy with the service from sammy dress if something has not been in stock they let me no straight away and ive had the option to wait for stock or choose something else. The dresses i have brought have been lovely and im very pleased with my purchases. "
Honestly, I've done quite few orders form SammyDress, but with the last orders it just good bloody annoying, and so frustrating, I've been waiting for 1 whole month for my order to get dispatched, and guess what is still progressing and not shipped out.
I've contacted the customers service two weeks ago and, they apologised and blah blah blah. And still the items purchased haven't been shipped. I just canceled my order, I could spend those money in a store somewhere else. SammyDress I'll never buy one single thing from you. Thanks!
I don't recommend this website for online shopping.
Comprei vestido, cinto, brinco, brinquedo, relogio e gostei de tudo isso.
Agora aguardo por uma blusa que paguei e nao estou arependida, unica coisa que irrita e' o tempo de entrega, mas isso nao e' problema. Recomendo para quem nao quer gastar muito
This was my first time ordering through Sammydress and I was very pleased with their service. I had ordered 4 items, but unfortunately 1 was discontinued and wasn't shipped. I was notified right away by service staff and was able to make an exchange or given a full refund. Their staff are very pleasant and understanding. The clothing was also very nice products. Would recommend Sammydress.
This is my 1st time purchasing from this website and it was nice and easy to my stuff... :)
I ordered 3 items from this website and was very satisfied with it! I'm definitely going to buy from them again. The prices are cheap, and the shipping is pretty fast considering they're coming from China :)
Sammy Dress is one of the most attractive online website I ever found online. Very nice products. I easily found what I need. I was scanning between what to choose as I had a lots of choices. I highly recommend Sammy Dress for online shopping.
First order shipped when it said it would & arrived on time. Second order I had to cancel due to the product not being in stock for the time that I needed it for. A positive experience & I am planning in doing another order soon.
I ordered a synthetic blonde wig. It came and was DARK brown. They said I could return it for a refund of $1.26. How laughable! It was only $15.00 but - really?
Never will buy from them again.
Sammydress is super great. I shopped there for the first time and it was better than I expected. For such a cheap price my wig came in such great condition and it's so realistic and hard to tell that it's a wig. I get tons of compliments on it and I plan to buy another soon. 10/10 would recommend.
I ordered several items from sammy's, the items arrived on time and were as described. The price was amazing. I was very pleased with the online shoping experiance, and the service received.
Absolutely love Sammydress.com I do most of my shopping on this website. The quality is amazing, better than expected, and the clothes are very comfortable. Very satisfied with my items and shopping experience. They know better at marking what items are out of stock so that way customers understand. I wish shipping was a little faster but it is fairly decent on items that are in stock and ready. Love the Sammy wallet options for refunds it makes everything so much easier and faster and the money is right there so you can order something else.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Judy B.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I want to extend my sincere apologies for the problems you have experienced.
Would you mind sending us your email address or order numer here? We do and will try our best to resolve your order issues.
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/