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Ryobi Tools

3.1

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Ryobi Tools Reviews Summary

Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.

This summary is generated by AI, based on text from customer reviews

service
302
value
411
shipping
192
returns
165
quality
410

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Excellent weed cutter.
August 17, 2019

I bought Ryobi weedcutter from Home Depot in Victoria, BC., Canada. The tool is working very well and I, m pleased with the performance.

Date of experience: August 16, 2019
Georgia
2 reviews
5 helpful votes
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DO NOT BUY
July 15, 2019

Don't ever buy battery lawn equipment.
My Robyi 24 volt battery finally died and they no longer make the battery. So now I have to go out and buy a new edger, bush trimmer, and weed eater which all worked off the 24 volt. That will cost me at least $300 I don't have to replace.
Customer service basically said sorry but too bad. REALLY. Being that I gave them the opportunity over email and phone to make it right they did not. So now I will spend hours posting this on all social media sites. Wont be buying there products ever again.

Date of experience: July 15, 2019
Tennessee
2 reviews
0 helpful votes
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Awesome
July 10, 2019

I purchased the RYOBI blower and edger at a reasonable price and they are both just awesome.
Don't take long to charge and they both have been a blessing to us. My yard and my neighbors yards look great with perfectly edged driveways and no grass clipping left anywhere. If you don't have these Ryobi tools, you need to get them right away..

Date of experience: July 8, 2019
Massachusetts
1 review
0 helpful votes
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I bought a18 volt string trimmer/edger. I am a 80 year old woman and I put together and I am using in my yard. It is perfect for me because it is so light to handle. It came with a leaf blower and I am pleased with it.
Sandra M

Date of experience: July 2, 2019
New York
1 review
0 helpful votes
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My wife love it
July 4, 2019

Can not belive how great this chain saw is its so light enough for her and powerfull enough for her all she dose is looking for tree to work on she love it and me to

Date of experience: July 2, 2019
Colorado
1 review
0 helpful votes
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I bought my daughter a Ryobi hedge trimmer, my first purchase of your brand and it worked great, so I bought your weed trimmer and it to works great. Thanks

Date of experience: June 27, 2019
Washington
1 review
0 helpful votes
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The RYOB electric drain snake saved my marriage. After two days of a clogged kitchen drain and doing dishes in the bathroom sink, and it being Memorial Day weekend, I google electric snakes and it shows one available at our local Home Depot. At $129.00 it was much cheaper than calling a plumber. So, we headed out, bought one. Had a lovely dinner at local restrurant, headed home and within 30 minutes we were FREE AGAIN! That is of a clogged kitchen drain. THANK YOU RYOB tools. We now own several electric tools of your company. Thinking I should buy stock.

Date of experience: June 18, 2019
New Jersey
1 review
0 helpful votes
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This Is One Of The Best 18 VOLT LITHIUM CORDLESS CHEMICAL SPRAYER I HAVE EVER OWNED AND IT DOES A REALLY GREAT JOB...

Date of experience: May 30, 2019
Canada
1 review
0 helpful votes
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It seems they are a good tools I just assembled them will start using them shortly but they look fine

Date of experience: May 23, 2019
New York
1 review
0 helpful votes
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Just purchased a 10 inch weed and blower combo, 18 volt lithium, battery. Put it together simple to do.

Date of experience: May 19, 2019
Texas
1 review
0 helpful votes
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WOW i was shocked as to how easy it was to put together and use, I have owned a lot of equipment over the years but this one pretty sharp. And the price really cant be beat, I dont work for this company but I sure

Date of experience: May 14, 2019
California
1 review
0 helpful votes
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40V mower
May 10, 2019

It is so quiet, and powerful. I've had electric lawn stuff years ago, but they were under powered and useless.

Date of experience: May 9, 2019
Louisiana
1 review
0 helpful votes
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So far, everything looks great and I can't wait to get started, but it just started to rain.
I will start tomorrow. Ta Da! This trimmer replaces an old one that didn't work too well.
Putting this one together was a snap; so easy to assemble.

Date of experience: May 2, 2019
Kansas
1 review
0 helpful votes
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Great tools
May 2, 2019

I have a Ryobl 40 V lawnmower chainsaw and a weedeater they all run good I like the idea of of it being battery powered not 40 V seems to Well I enjoy them I just burped up the weedeater and ordered a new one just come in the day and I'm been using it already they are great

Date of experience: May 1, 2019
California
1 review
1 helpful vote
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Great for Women
April 20, 2019

Thank you for making tools light enough, powerful enough, and fun to use for female users. I recently purchased the blower, weed eater, basic tool group, and the small hedge clippers. I already had the small lawn mower. Each tool is light enough for me to use. My only problem is some of the batteries do not last long enough for a job. I even convinced the lady across the street to get the blower. Such Fun

Date of experience: April 19, 2019
Colorado
1 review
1 helpful vote
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The blower is very light weight The, battery charged quickly and it is easy to use by my wife for cleaning leaves from deck and driveway. She is happy with it.

Date of experience: November 5, 2018
New Hampshire
1 review
1 helpful vote
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AWESOME POWER WASHER
October 10, 2018

FINALY SOME THING I CAN HANDLE. I'M A DISABLED VET LITTLE USE OF RIGHT HAND. THIS IS THE FIRST RYOBI POWER WASHER I OWN IT'S THE ONLY ONE I COULD MOVE AROUND EASILEY ITS NOT AS HEAVY AS MY LAST ONE, ALSO THE SHUT DOWN IS GREAT WHEN YOU LET GO THE TRIGGER. HOSE REEL IS GREAT EVERY THING IS COMPACT WHEN ALL TOGETHER THANK YOU RYOBI FOR THIS AWESOME POWER WASHER

Date of experience: October 8, 2018
Puerto Rico
1 review
1 helpful vote
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Ryobi Power washer
September 19, 2018

Purchase a power washer to clean the outside of my home. The machine is easy to use and I am please with the results. I also have other power tools from Ryobi and I have never encounter any problems with them. I do recommend their products.

Date of experience: September 18, 2018
California
1 review
1 helpful vote
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Drill/impact
September 3, 2018

Excellent purchase, impact has plenty of torque and drill is comfortable with great balance, 18 v batteries hold enough charge to get the big jobs complete.

Date of experience: September 2, 2018
California
1 review
1 helpful vote
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Bought this 40V. 20 IN Mower, After ai read the instruction in detail, complete the inventory, identify all the parts safety rules to follow. And I was very satisfied with it coz it's easy to use and occupy littles space to keep it.

Date of experience: August 11, 2018