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Ryobi Tools

3.1

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Ryobi Tools Reviews Summary

Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.

This summary is generated by AI, based on text from customer reviews

service
302
value
411
shipping
192
returns
165
quality
410

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New York
1 review
0 helpful votes
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I have both hedge trimmer and weed wack. Both reliable and do a great job. I would recommend all DIY kind of person. Male or female so easy to use and maintain, plus warranty back up ans company tech advice. I have tried others but nothing compares to your products. I tell all my friends at the senior center to buy your tools

Date of experience: August 13, 2020
Canada
1 review
0 helpful votes
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Ryobi electric blower
August 14, 2020

Just bought my Ryobi electric blower and I am very impressed with the way it handles, very light and lots of power with it having 2 speeds. Highly recommend it and the cost point was second to none.

Date of experience: August 13, 2020
Canada
1 review
0 helpful votes
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Drills and trimmers
August 14, 2020

Hi My name is Russell Baker: I have had RYOBI tools for so long --maybe 15 years or a little less. My tools include 4 drills all in good working order. The saw has been very well needed in some portable area when needed. Trimmer has been a real winner, never let me down until this year. It has been a work horse every summer for as long as i can remember. Not good at taking pictures. They are super tools. For use in in portable needs.

Date of experience: August 12, 2020
Washington
1 review
0 helpful votes
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18 Volt Hedge Trimmer
August 12, 2020

I love this hedge trimmer! It's so much more versatile that an electric one and so easy to use, plus it gets the job done quickly.

MLC

Date of experience: August 11, 2020
Florida
1 review
0 helpful votes
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Power washer
August 8, 2020

I love the one battery fits all. I have 5 batteries, circular saw, reciprocal saw, 2 drills, hand held vacuum, leaf blower, hedge trimer, multi tool with attachments, 5 chargers. Everyone of these tools work great. The power Washer is the poorest one of them all it have no power at all, my garden hose has more power.

Date of experience: August 8, 2020
Virginia
1 review
0 helpful votes
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Electric lawnmower
August 8, 2020

Great product easy to use. Also very easy to put together. I ordered on line and got it in just a few days. I will trying more products from them. I am very pleased

Date of experience: August 6, 2020
Florida
1 review
0 helpful votes
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Just purchased a Ryobi Trimmer and it worked great right out of box! It was low vibration and trimmed my lawn effortlessly!

Date of experience: August 1, 2020
Illinois
1 review
0 helpful votes
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Ryobi weed eater
July 28, 2020

Purchased a 40 volt weed eater this month. Works great. It is as powerful as a gas one. Does a great job.

Date of experience: July 27, 2020
Puerto Rico
1 review
0 helpful votes
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Less noise 59 decibels, a turbo buttom for high power, variable speed trigger and adjustable Handle for more comfort.

Date of experience: July 19, 2020
Pennsylvania
1 review
0 helpful votes
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New
July 16, 2020

Ok j I just bought my 18 volt string trimmer/edger at Home Depot today... being a senior women... I must say that it went together easy... I thought it broke when I stopped it and it would not start... but the battery needed to be recharged,,,, lightweight... I was looking for 3 years and could not decide on what to buy,,, they had it on display and somehow it just felt right... we will see,,, I had two before and somehow they never lasted very long,,,, WISH ME LUCK,,, so far so good

Date of experience: July 15, 2020
Tennessee
1 review
0 helpful votes
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Great battery hedge trimmer! We have had it 2 weeks- so easy to handle, start and carry! I am 6 foot tall, my wife is 5 foot tall; she can handle it easily. She used it to clear out weeds, small tree strous and tangles of various growth to get to blackberry vines- worked great.

Date of experience: July 13, 2020
Florida
1 review
0 helpful votes
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Good sprayer
July 11, 2020

With arthritus having this power sprayer is a blessing. The spreyer is easy7 to use and care for great but.

Date of experience: July 11, 2020
Texas
1 review
0 helpful votes
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I borrowed my brother in law's RYOBI Pressure Washer to do my driveway. It did such a good job that I started on the 2 year old fence. It worked so well I asked my wife if she would get it for me on Father's Day.
Now I'm the proud owner of this great machine and I couldn't be more satisfied with this product... oh wait, it came with a 12" Surface Cleaner as a Father's Day bonus... Priceless.
I would recommend this product to any homeowner or for your business. YouTube will be satisfied.

Date of experience: July 9, 2020
New York
1 review
1 helpful vote
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Taking it back to home depot today. Shaft was so hot I got second degree burn. I don't have the receipt so they better refund!

Date of experience: July 1, 2020
Minnesota
1 review
0 helpful votes
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Trimmer
July 1, 2020

The trimmer does a great job even on the tallest of weeds. Light weight and easy to for a long time senior citizen.

Date of experience: June 30, 2020
Virginia
1 review
0 helpful votes
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Something new to me. I used to use the old hand saw to saw off limbs from trees and in the park but now I use the new small electric chain saw. Never knew it was so easy to handle a chain saw... and suggesting my friends get one instead of trying to borrow mine.

Date of experience: June 28, 2020
South Carolina
2 reviews
0 helpful votes
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40 Volt Trimmer
June 27, 2020

I just purchased a 40 volt grass trimmer. I just finished using it and it works great, very quite compared to my old gas trimmer and I don't have to spend 5 minutes getting it started. No more spilling gas filling a tank or the hazard of gas tanks in the garage.

Date of experience: June 26, 2020
Wisconsin
1 review
0 helpful votes
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We have needed a power washer for quite some time and we wanted a reputable brand, so we went with Ryobi. Using the directions I put the Ryobi electric power washer together myself! I cleaned the deck, the railing, the deck furniture, and all the screens from our two-story home! I'm looking forward to more jobs because it's easy to use and works well.

Date of experience: June 25, 2020
New York
1 review
0 helpful votes
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Love my new trimmer
June 26, 2020

Was affordable, easy to assemble and works great, a great buy for the money. The rotating head makes the job allot easier when you need to edge a lawn

Date of experience: June 24, 2020
Arkansas
1 review
0 helpful votes
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They own several ryobi tools and bought us a blower to blow off patio and driveway and around the curbs. Not used it but for a short time to see how it worked, so far so good, although it was hard for us to take battery off and put on charger. Hands and strength was not good enough (to big to fit hand around to touch release buttons). Was purchased at local Home Depot 18 VOLT ONE + BLOWER

Date of experience: June 24, 2020