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Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
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Pleased with the combo set l bought. Ry*******vnm cordless leaf blower and cordless grass trimmer.
Operates very quiet and delievers power.
Bought this today 1st electric trimmer I ever purchased have had and electric Black and Decker with a cord, not bad but 30 years old had 2 gas trimmers homelite ran acouple years and stopped working, charged the Ryobi battery went out and trimmed whole yard on 1 charge GREAT
I purchased a weed eater and at first i didn't think it would be strong enough but it is. Friday I went over to Home Depot to buy a pole saw. While I was there, i was talking to a Home Depot employee and he told me that he had one and loved it. I am thinking about a ridding mower but I am retired and can't afford one right away but I will get one.
Thomas Woods
Bought this generator and it works awesome runs a refrigerator. Tv. A small wall air conditioning I am very happy with this great buy
All battery tool i have are Ryobi these are drills, drivers, saws roters and blower have ordered on line and purchased at store only problem i ever had was a battery in 2 pack would not charge have bought others never happened again also get good life span from batteries thank you
I bought a gasoline fueled 30 cc 4 cycle string trimmer. In June 2021. Easy to put together and ready for use. Works great!
Hit this lawn mower for Fathers Day, 2021. My best gift that day. Couldn't wait to try it out that day and I did I was very pleased and happy with performance.
Had an RYOBI 2 cycle power head and it got really hard to crank, so I purchased a 40 VOLT POWER HEAD. Best decision I ever made in life it runs like nothing I have before. 100% satisfied.
All my work shop tools are now RYOBI, drills saws planer etc. My yard tool are now all RYOBI trimmer edger and blower, because of the lightweight design, ease of use and long lasting battery power. Highly recommended for any type of work. Also their durability is a great asset.
Just bought my first RYOBI Weed eater, only question I have why did I wait so long to buy one? I have used other brands and no comparison, RYOBI is the best. I'm sorry but I will not lend it to my friends anymore, so don't ask!
This saw is an 18 " bar and it cuts as good as a Stihl. I had 420 Stihl and this saw works as good as that.
Super lite weight, easy to handle, comes with Lithium battery and charger; made with Quality in mind!
Received gift on Fathers' Day and immediately charged battery to try my 18 volts hedge trimmer. It is more than I expected, cuts beautifully, not too heavy or noisy. Recommend it for sure.
Recently I bought a 2900 psi pressure washer and just used it yesterday pressure washing my in law house and this thing is amazing love it I will a All the way
I am 85 and female, I just love to pressure wash. Just got my new machine testerday from Home depot. Just tje right size and power for all my household tasks. Had several before this and they were qiite heavier and too bulky. This one just right. The biggest selling point for me was the 3 year guarantee.
Depot. Just the right size and power for me. Ive had a few differen\
. If you are like me and have a difficult time holding a tool and pull starting it, then this is the one for you Its lightweight, easy to manage and starts right up once the charged battery is in place. Its not for a commercial job but is just what I needed for around the house. This is an honest sincere review. It does not matter to me whether you purchase it or not. I am just telling you as it is.
Purchased the 2080 trimmer with battery and charger. Great deal and it works so nicely. We had a little problem with a knife falling off and the company was gracious to deal with. It is so light and easy to operate. Thanks for making a great product
This is a excellent choice for a homeowner with a small amount of weed eating. Light weight and no back pain.
My wife is a very small individua but she loves to work outdoors. We had other weed wipers but they were to heavy for her. She's able to move along at her own pace She helps me out because I'm to weak at times due to my illiness's Thank you Ryobi for your help! Mike Gruszka
I ordered a lawn mower, but sent it back as my daughter bought me a better one without my knowledge. I was going for electric cord one, but she got me a battery one with a trimmer and blower. I did have a battery one before but could not pick-up the battery to recharge it as it was so heavy. I was very surprised with the batteries for my new lawn mower, they weigh next to nothing, so I am able to do every thing myself. Being 73 years old it is nice to have something like this Ryobi, being able to do this myself is great. I have tried the trimmer and with the battery in it is not heavy either, blower is the same. So thankyou very much for this product, I recommend this to anyone. Because i am an older lady, I have people tell me to get someone else to do it. But because of your product and thanks to my daughter I am still independent. Thankyou again. Sheila Pikkert. I am sorry I cannot send you proof of purchase as my daughter got it for me and she lives north of Toronto.
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.
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