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Ryobi Tools

3.1

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Ryobi Tools Reviews Summary

Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.

This summary is generated by AI, based on text from customer reviews

service
302
value
411
shipping
192
returns
165
quality
410

We monitor reviews for authenticity

Michigan
2 reviews
0 helpful votes
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Whisper Series Blower
September 14, 2021

Excellent product. Exceptional quality for the cost. Product was exactly what was expecting based upon expectations from past purchases.

Date of experience: September 12, 2021
Washington
1 review
0 helpful votes
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Power washer
September 13, 2021

Very easy to use & very efficient. RYOBI tools are sturdy & made to last. RYOBI products are the best!

Date of experience: September 11, 2021
Wisconsin
1 review
0 helpful votes
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Snowblower
September 9, 2021

My Ryobi snowblower came with two batteries and I have never run out of power with it yet. I use it mainly for cleaning sidewalks and decks and have been very happy with it. I wish it was self-propelled but it is not a big problem for my uses. I also like the light for those days I get up early to clean off the walks.

Date of experience: September 9, 2021
Texas
1 review
0 helpful votes
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Ryobi tools,
September 8, 2021

I currently own multiple Ryobi tools, in which I can not say enough good things about them. I currently have 2 drill sets, 2 chain saws 18" and 14" bar, leaf blower, weed eater, tire inflater and recently just brought the power washer. I used my chain saws to clear cut area to place home on up north 6 years ago and to this day it still fire's up on the first or second pull when a tree is down. I will continue to purchase other tools as projects come up. To the Ryobi team, please continue to make your A1 products and I will continue on purchasing the product line. Thank you again.

Date of experience: September 7, 2021
Florida
1 review
0 helpful votes
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I have a few different Ryobi tools. I'm sharing my experience regarding the 18 Volt chemical sprayer. I already had a 1 gal. Unit! While shopping Ryobi tools, I saw the 2/ 2 gal. Sprayer. This allows 4 gallons ready to go! Just remove motorized cap and add to other tank. Great time saver!

Date of experience: September 6, 2021
Florida
1 review
0 helpful votes
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RYOBI MAKES LIFE EASIER
September 5, 2021

I really enjoy my way RYOBItools they make my yard work life very very easy and stress-free. I'm not sure how I made it all these years with other tools other than having Ryobi.

Date of experience: September 3, 2021
Colorado
1 review
0 helpful votes
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RYOBI IS NUMBER 1
September 5, 2021

This is my second RYOBI blower I have purchased in the past
Three months. I have a home in Florida and NY State and would not be
Without these. I left my one in Florida and purchased my second one for NY State.
I tried a Craftsman and also had a older Black and Decker. These ROBI products
Have others beat ten fold. The RYOBI blower is the absolute best and powerful.
Other blowers don't hold a candle to these. I'm sold on these products and will
Not have any others.

Thomas H. Fox

Date of experience: September 3, 2021
Minnesota
1 review
0 helpful votes
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My 18 volt blower is a wonderful addition to my list of roybi 18 volt tools. I selected roybi tools because od the past great sevice the tools have provided me with.

Date of experience: September 3, 2021
Texas
2 reviews
1 helpful vote
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I've used this shearer 2 times now and something happened to the blade and it will no longer trim. It moves back and forth but won't cut anything. Some of their other tools I've purchased from Ryobi have been fine but this is pretty poor, cheap quality. I can either pay Home Depot to look at it and try to fix it or take it to some Ryobi center and it will take them 8 weeks to look at it as they have more than 250 jobs in front of mine. OMG, how frustrating and what a crappy tool.

Date of experience: September 3, 2021
Florida
1 review
0 helpful votes
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Battery powered tools will set the standards for the future. No gas, heavy equipment. Mixing of gas and all the other choirs of gasoline motors. So many times I just couldn't get those things started. Now I can actually do my own lawns again. I've been fighting cancer for over 6 years getting weaker as the battle continues. I now don't have to worry about getting my equipment started. THANK YOU RYOBI!

Date of experience: September 2, 2021
Canada
1 review
0 helpful votes
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Monthly giveaway
September 2, 2021

I am very happy with my new battery operated lawn mower. It is so easy to do my lawn now. I told my neighbour so she has now bought one also.

Date of experience: September 1, 2021
Michigan
1 review
0 helpful votes
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Like all of the Ryobi cordless tools I own, it worked perfectly. Put it together and go. Easy to carry, easy to fill, easy to clean

Date of experience: August 31, 2021
Georgia
1 review
0 helpful votes
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40volt auger
August 29, 2021

Excellent choice for our garden remodel project, made planting and other hole digging much better than manually digging with post hole diggers

Date of experience: August 27, 2021
Georgia
1 review
0 helpful votes
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Ryobi vs others
August 27, 2021

I've had a lot of power tools and payed the higher price for Dewalt, Then working at home and doing small projects I got to depending more on Ryobi, I noticed the reviews in Consumers Reports and so I bought my Ryobi generator over the more expensive Honda, The Ryobi is as good in every way and cost me several hundred less. Their power tools are in every way as good as Dewalt IMO, The most important thing is I can afford to have more power tools by using Ryobi and I get everything I did from the more expensive brands. I have not been asked to give a positive review I just think everyone likes to save money

Date of experience: August 26, 2021
Indiana
1 review
0 helpful votes
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Great
August 25, 2021

This trimmer trims better than Any trimmer I have tried I'm 82 and needed some power assist this trimmer is the perfect

Date of experience: August 25, 2021
Michigan
1 review
0 helpful votes
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Very good product
August 25, 2021

Very happy with this purchase. Very quiet, more so than expected. Great wind speed. Not as heavy as expected.

Date of experience: August 24, 2021
New Jersey
1 review
0 helpful votes
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Portable Gen. Review
August 23, 2021

Portable Gen review
EasyStart generator model6500W ry*******s Serial#DX*******do*******
Easy to start runs well
Home Depot 1550 Old Country Rd Riverhead NY ******* purchased 8/20/*******3483 with tax $867.91
Authorization code *******/*******
Home owner who needed help during an outage
Thank you

Date of experience: August 23, 2021
Florida
1 review
0 helpful votes
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Just purchased a Ryobi ry253ss straight shaft 2 stroke gas string trimmer with the extend it feature. This works for me as I already have many of these tools. After 10 years of service my old trimmer just gave out, so I bought this one. It has been reengineered an appears much more durable than the old model. The assembly was very quick and easy, it only required a simple screwdriver to complete. Prepared the fuel mixture and it started eastly on the third pull, pretty good for an out of the box first start. The straight shaft is stronger and the string head much easier to load and service. A quick tryout proved the machine to have excellent power and good balance. Half throttle ate right through 10" high overgrown grass. I expect to get at least another ten years out of this one. I recommend this product for anyone that enjoys working with commercial grade yard tools at a reasonable price.

Date of experience: August 22, 2021
Indiana
1 review
0 helpful votes
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Bought this for myself cause off the small trees on my property. The chainsaw is easy to start and light weight, I also enjoy the fact that it automatically oils the bar as you use it. I highly recommend any ROYBI product they are very durable and will continue to use there products

Date of experience: August 22, 2021
Virginia
1 review
0 helpful votes
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This is the must have attachments you have to have for bushes exspecialy high where you can not reach. It cuts really will and move it up or down on how ever you like it.

Date of experience: August 21, 2021