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Ryobi Tools

3.1

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Ryobi Tools Reviews Summary

Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.

This summary is generated by AI, based on text from customer reviews

service
302
value
411
shipping
192
returns
165
quality
410

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Trouble registering tools
May 26, 2022

Great tools scandid'nt work had to use chat. This was really time consuming. Please work on this problem

Date of experience: May 25, 2022
New York
3 reviews
6 helpful votes
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1. Ryobi sprayer cap has broken twice and now the handle has cracked and leaks... on an item only used 4 times.
2. Ryobi lawn mower... only used 7 times last year; less than 1 year old. Just died. Starts runs 1 minute and dies. Tech says known issue... take it to local Home Depot to fix. If they can't repair it, they ship it back to factory for repair. Local guy says he can fix it same day. It's been at HomeDepot for 4 days and now they say the repair guy is off for next 3 days and no one can tell us if or when our mower will be repaired or even where it is, no status, no info, nothing! Now corporate is saying it'll be 3-4 weeks when/if home depot sends it back to them!? Sorry but my grass has not stopped growing and I'd like to at least know what the status is! NO more ryobi or Home Depot.

Date of experience: May 25, 2022
Wisconsin
1 review
0 helpful votes
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Buenas Hera mi tad
May 25, 2022

Son muy gentiles y cooperadores con el cliente y buen servicio tienen un buen horario de apertura y se puede trabaja temprano

Date of experience: May 25, 2022
Canada
1 review
0 helpful votes
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Rechargeable mower
May 25, 2022

Very compact, handles easily and fits in garden shed not taking up alot of room. It cuts grass just like bigger mower but maneuvers easily around the lawn. Battery lasts quite some time so was able to get lawn completely finished before running out of power. I also like that I can carry it easily with out strain.

Love it

Date of experience: May 24, 2022
Canada
1 review
0 helpful votes
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Hi
I'm 60 yrs young, I could not believe how easy it was to put together,
And after being done there was no extra parts Awsome
It is smooth to operate and very light with the self propelled Wow.

Date of experience: May 24, 2022
Michigan
1 review
0 helpful votes
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New power washer
May 23, 2022

Just purchased the 2900 power washer so far I'm satisfied easy to load on truck my old $#*! is 63 and it's not heavy, very powerful, jury use still out on hose, but so far so good

Date of experience: May 22, 2022
Kansas
1 review
0 helpful votes
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Tiller
May 22, 2022

Looking for a tiller to fit my weed eater. Finally found ryobi tiller and it works perfectly. Actually I haven't used it yet, weather has been bad. But looks good and I am sure it will do fine.

Date of experience: May 22, 2022
Pennsylvania
1 review
0 helpful votes
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I have been a loyal customer for years and love or loved all of my ryobi purchases in the past including maybe 30 tools. Ever since the switch to brushless on the impact drivers the life span has been cut in half and they get almost to hot to change the bits or adapters. I have had a total of atleast four of the newer models including the HP version and they are not improving, unfortuanately i will likely change brands atleaast for this particular tool.

Date of experience: May 21, 2022
Canada
1 review
0 helpful votes
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My ryobi power washer
May 19, 2022

My karcher power washer wouldnt start on saturday when i wanted to get outside work done. This was my second one i had so, time for something different. I have other ryobi tools and like how they performed so decided to try this 1800 psi washer. Good thing i did, much supperior to karcher, lighter weight, easier to switch washer heads, much more power for those stubborn stains., smaller and compact for storage.im so glad i made the switch to ryobi, u will be too.

Date of experience: May 18, 2022
Canada
1 review
0 helpful votes
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I just love my Ryobi tools here at Lake Obabika Lodge, as the always provided me with ease of doing our daily work, way to go Ryobi, keep up the good Quality tools being on the market today.
During the Summer Period, we use these tools daily, and trust me when I say they are most dependable, my Lodge workers use then on daily basis.

Regards
Norm
Owner
Lake Obabika Lodge

Date of experience: May 16, 2022
Canada
1 review
0 helpful votes
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Reciprocating Saw
May 17, 2022

This saw is exactly what I needed to cut all my skids, and other wood products. It is very light, and easy to use, while not being too hard on my wrist. It cuts through wood like butter, and can't wait to try it on plastic, or metal. Another winner for Ryobi, at a great price.

Date of experience: May 16, 2022
Florida
1 review
0 helpful votes
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Ryobi Variable speed drill
May 16, 2022

Bought a Ryobi variable speed corded drill from Home Depot today, 5.5 amp, 1/16-3/8, to operate a hole saw. The unit is powerful and comes in a neat little tool bag weighing 2.86 pounds and has a quad length of 6 feet. It did the job in no time. Highly recommend this unit for all kind of jobs involving a drill. Not to mention that it is very fairly priced.

Date of experience: May 14, 2022
Canada
1 review
0 helpful votes
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Lawn Mowar
May 16, 2022

I bought a lawn mower it was really good I liked it it was 3 mods and is 21 inches I got a trimmer also

Date of experience: May 14, 2022
Michigan
3 reviews
0 helpful votes
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Two days ago I got ry******* pressure washer shipped to me since I live on an island with no cars and I am a disabled vet so I order things to be shipped to me. Well anyway on the back of motor there is a 5 or 10 dollar black plastic cover covering fan, and is held in by 4 tiny screws. Well after being bounced around to 10 different people, they all keep saying you have to take it in or send the motor in. I am not a Genius, but they want my brand new pressure washer of mine (without) plastic part & then they want to send me back a brand new motor (with) plastic part. Okay now if we both have brand new motors theirs would still be minus that cover, wouldn't it just make sense to just unscrew 4 tiny bolts on the cover they have and send me the part. Because even if we switch both brand new engines they still are going to end up with a motor with no black cover on the back of motor.

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
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I Love this mower! I bought this mower for my Daughters birthday present. Years ago I purchased a small Ryobi trimmer for her and recently upgraded to another Ryobi trimmer (more powerful). Satisfied with both purchases I decided to buy the Ryobi 40vs self prop for her birthday this year. However, before giving it to her I decided to try it out on my yards. PERFECT! This mower is light, not too loud and does a beautiful job. I cut both front and back and still had power. I might add that I am 79 years old and using this unit was no effort. Pleased and impressed I'm going to buy another Ryobi 40vs for myself. I shopped at the Home Depot on Windsor Hill in San Antonio, Tx *******, 5/07/22. Your sales rep was wonderful ( can't remember her name -- young girl full of knowledge and happy to help. Receipt number **************. Thank you. Carolyn Haag *******@yahoo.

Date of experience: May 12, 2022
Canada
1 review
0 helpful votes
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High power!
May 12, 2022

I am a 70 year woman who does our yard work.
My children purchased the cordless leaf blower for me
When I first used it I pushed the turbo button and cleared half our front yard of leaves in seconds!
Great power, not too heavy for seniors to manage and wide blower range.
Very happy with this product and definitely will recommend and purchase more if your products!

Date of experience: May 12, 2022
New York
1 review
0 helpful votes
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I recently purchased the Ryobi cordless trimmer/edger and I am completely satisfied with this product since it does the job as I expected. I highly recommend this tool.

Date of experience: May 10, 2022
Canada
1 review
0 helpful votes
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6" bench grinder
May 11, 2022

Easy to assemble and working nice. Good product for the low price. Looking forward to buy more tools.

Date of experience: May 10, 2022
Oregon
1 review
0 helpful votes
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Outstanding piece of equipment, sturdy, easy to put together, little or no maintenance,
And does an exceptional job on the ground.

Date of experience: May 8, 2022
Missouri
1 review
0 helpful votes
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LEAF BLOWER
May 8, 2022

This leaf blower is awsome. It is stronger than my 110 volt AC blower. I blew off my driveway (75 x 12 feet) in just a couple of minutes and used only 1/4th charge,

Date of experience: May 7, 2022