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Rvupgradestore

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rvupgradestore Reviews Summary

Rvupgradestore has a rating of 4.7 stars from 8,494 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rvupgradestore most frequently mention fast delivery, timely manner and customer service. Rvupgradestore ranks 3rd among Outdoors sites.

service
24
value
29
shipping
30
returns
5
quality
27
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paul z.
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RV Upgrades has a very good reputation for customer service, but their order tracking for this item was lacking.

I checked order tracking on their website for several days after I ordered; and, even though I found out later the item shipped the day after I ordered it, all order tracking ever said was "processing."

The item was delivered 3 days after I ordered, which is very satisfactory. Unfortunatly, because of the lack of tracking info, I didn't know the item had arrived for 2 more days, and the heavy box was underfoot in the office waiting for me to pick it up.

I didn't get an email with the FedEx tracking number stating my order had shipped until 4 days AFTER my order was delivered. Most online companies provide tracking numbers within a day or two of shipment, not 4 days after the item is delivered.

Date of experience: January 10, 2013
Virginia V.
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Thank you for such prompt service
January 9, 2013

Thank you for such prompt service. I ordered this item yesterday and it was actually delivered before you sent the notice it was shipped. Also, the lady that helped me and took my order was a pleasure. It's not easy to find such great customer service anymore. Thank you again...Virginia

Date of experience: January 9, 2013
Larry H.
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While the correct parts, they needed to be worked on before they would operate as they are supposed to. Not something I expected to have to do on something brand new.

Date of experience: January 1, 2013
John k.
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Easy to find part best price nice site rapid delivery

Date of experience: December 31, 2012
Mark G.
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Prompt delivery
December 27, 2012

Prompt delivery. Great email communication on the status of the order.

Date of experience: December 26, 2012
Matt H.
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Very easy process, great prices
December 14, 2012

Very easy process, great prices.

Date of experience: December 14, 2012
Ernie Y.
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Grate service
December 14, 2012

Grate service

Date of experience: December 13, 2012
Michael H.
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Great service
December 13, 2012

Great service - Fast shipping. The item was a couple dollars cheaper elsewhere, but I have dealt with RVUpgrades in the past, so they were my first choice.

Date of experience: December 13, 2012
Stephen W.
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Web site was easy to navigate
December 7, 2012

Web site was easy to navigate. Order was packaged well and received very promptly.

Date of experience: December 7, 2012
Rojelio A.
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Great price on a badly needed product for my older travel trailer.I want ensure that the power coming into my circuit breaker panel will not damage my appliances and electronics.Thank you for the fast delivery and lowest price around.

Date of experience: December 7, 2012
Bruce M.
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Found what we were looking for VERY easily
December 6, 2012

Found what we were looking for VERY easily. Placed our order and done in just a few minutes.

We received the water softener the day it arrived and it was EASY! Been useing it for a couple of days and it works great...we love it. Thanks for the speedie service.

Date of experience: December 5, 2012
Thom D.
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I have shopped with RVUpgrades before
December 5, 2012

I have shopped with RVUpgrades before. Great prices, great service.

I was astonished that I received my items in ONE DAY! I couldn't ask for better service than that.

Date of experience: December 5, 2012
Rich K.
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Excellent delivery time
December 5, 2012

Excellent delivery time. Haven't checked the GPS out yet but box appears to be in good shape so it should be fine.

Date of experience: December 5, 2012
Curtis J.
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Yi=ou had these in Stock!
December 1, 2012

Yi=ou had these in Stock! That was a big plus!
They were not in stock as stated, had to wait 16 days

Date of experience: December 1, 2012
John F.
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I would like to see lower shipping cost options
November 30, 2012

I would like to see lower shipping cost options. Paying roughly half of the unit price of $**.** for shipping, $**.** seemed high.

Date of experience: November 30, 2012
LeRoy R.
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Great selection, great prices
November 30, 2012

Great selection, great prices. Unit arrived the day after I ordered it; amazingly fast shipping!

Date of experience: November 30, 2012
Jim M.
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If I need it and you sell it, I won't go anywhere else

Date of experience: November 29, 2012
Lester S.
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Packing, shipping and delivery were beyond reproach!

I cannot comment on the product as I have yet to install it.

Date of experience: November 22, 2012
Rich A.
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I was also looking for the Quiet hitch by Roadmaster and was disappointed that I couldn\'t find it to order. But I understand that you can\'t stock everything.

Date of experience: November 21, 2012
Kim B.
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You caught me off guard
November 17, 2012

You caught me off guard. I wasn't expecting my order to be delivered the following day. Thank you.

Date of experience: November 16, 2012