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RushOrderTees

4.6

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Excellent customer service
June 27, 2023

I received quick and friendly customer service with help editing my order

Date of experience: June 27, 2023
Heather F. RushOrderTees Rep
over a year old

So glad we were able to help and provide great service. Thank you so much!

Virginia
1 review
0 helpful votes
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Luke provided great detail. Fast an effective. Very knowledgeable and provided the link and example of what I'm looking for

Date of experience: June 26, 2023
Heather F. RushOrderTees Rep
over a year old

We will forever be grateful for the fact he never made it to the Tosche Station and put all that force power to good use here. Thank you so much!

Florida
2 reviews
2 helpful votes
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Very Satisfied!
June 26, 2023

I had RushOrdersTees print a tee for me. With photos I forwarded to them. Of course you design it yourself. On your computer. Well,… I just can not say enough. They did an absolute beautiful job. It turned out perfect. Also tees are of very good quality. I'll be having more made. Will be starting a collection. Totally trusting.

Date of experience: June 26, 2023
Heather F. RushOrderTees Rep
over a year old

I think you've said more than enough and we sure appreciate every single word. Looking forward to helping build that collection, thank you so much!

Texas
1 review
0 helpful votes
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Quick Response on Design
June 26, 2023

The Customer Service team is always quick to answer my questions via chat. They check my design to ensure my questions are answered

Date of experience: June 26, 2023
Heather F. RushOrderTees Rep
over a year old

We really do our best to provide top notch customer service so we appreciate it when it shows. Thank you so much for this!

Illinois
1 review
0 helpful votes
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Proof Goof
June 26, 2023

They sent me a proof fore my order I realized I had a single shirt that was not sent to proof. I jumped on the chat and was able to get it cleared up in record time. Customer service was great. I cannot wait to see them when they arrive!

Date of experience: June 26, 2023
Heather F. RushOrderTees Rep
over a year old

We can not wait to get them to you! Thank you for this

Indiana
1 review
0 helpful votes
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Needed different size
June 24, 2023

Live chat, was very helpful and able to change my order as needed

Date of experience: June 24, 2023
Heather F. RushOrderTees Rep
over a year old

We think our chat team is pretty incredible but we love when people confirm it! Thank you so much

Virginia
1 review
0 helpful votes
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The customer service for this company is outstanding. So much better than so many other places when you have to wait 24 to 48 hours for a response. Your company does such a wonderful job and are so efficient about it. Very happy with the T-shirts I order. Owen was terrific at helping me.

Date of experience: June 24, 2023
Heather F. RushOrderTees Rep
over a year old

Wow, we really appreciate this and love to know we are getting it right. Thank you so much!

New Jersey
1 review
0 helpful votes
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Great customer service by chat!
June 24, 2023

I needed to add 4 shirts at last minute, then I made a mistake a gave the wrong order number. Customer service was friendly, kind, efficient and got the change done quickly.

Date of experience: June 24, 2023
Heather F. RushOrderTees Rep
over a year old

Everybody makes mistakes, its how we respond to them that makes all the difference. Thank you so much!

Nebraska
1 review
0 helpful votes
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T shirt order change
June 23, 2023

The process was quick and easy. After just a few minutes I was able to chat with a real person who asked questions and understood my requests.

Date of experience: June 23, 2023
Heather F. RushOrderTees Rep
over a year old

Real people. Unreal service. Words to live by at Rush Order tees. Thank you so much!

Canada
1 review
0 helpful votes
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Quick reply
June 22, 2023

Thank you for the prompt and accurate response. Great Service!

Date of experience: June 22, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear this and appreciate the review. Thank you!

New York
1 review
0 helpful votes
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Great Service!
June 22, 2023

Luke was very helpful in putting my order on hold so I could refine my design. And he made sure he coordinated this with production.

Date of experience: June 22, 2023
Heather F. RushOrderTees Rep
over a year old

The force is strong with him. Thank you!

Minnesota
1 review
0 helpful votes
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They printed a design I didn't order, charged me $240 for a few t-shirts I can't use, and their solution was to send me more t-shirts within 7-10 days, when I needed them for the following day. No attempt to remedy otherwise.

Date of experience: June 22, 2023
Alyssa S. RushOrderTees Rep
over a year old

Hi Sarah,

I apologize a mistake was made and we printed your order with the background. We always try to correct our mistakes by reprinting the order. We weren't aware you needed the product by a hard deadline. Now that we know that we can either expedite the reprint or discuss refund options. I'll reach out directly and give you a call to discuss!

- Alyssa, Customer Experience Manager
[email protected]

Oregon
1 review
0 helpful votes
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Superb customer service
June 22, 2023

I needed to make a change to the order and they were quick and easy to work with. I always have a positive experience with this company.

Date of experience: June 22, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear this. Real people. Unreal service. We do our best to live up to this, thank you so much!

Illinois
1 review
0 helpful votes
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Placed an order for a black t-shirt with writing. When I reviewed the order, the color showed white. Owen was very efficient and courteous, and revised the order for me!

Date of experience: June 21, 2023
Heather F. RushOrderTees Rep
over a year old

Owen is quick to help and make things right, glad he could do this for you. Thank you!

Pennsylvania
1 review
0 helpful votes
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Awesome!
June 21, 2023

Angel was very helpful and attentive. He answered all of my questions.

Date of experience: June 21, 2023
Heather F. RushOrderTees Rep
over a year old

He lives up to his name! Thank you so much

Minnesota
1 review
0 helpful votes
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Outstanding ablity to help
June 21, 2023

Owen was a lifesaver! So appreciated his ability to resolve my issues quickly and efficiently

Date of experience: June 21, 2023
Heather F. RushOrderTees Rep
over a year old

Owen is fantastic, we don't know what we would do without him! Thank you

Texas
1 review
0 helpful votes
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Texas image
June 21, 2023

I was having trouble adding an image and Luke was able to get the image for me with no problems and really fast.

Date of experience: June 21, 2023
Heather F. RushOrderTees Rep
over a year old

We love to see our team members names in stars, Luke certainly deserves it.Thank you so much!

Pennsylvania
1 review
0 helpful votes
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Fast and helpful!
June 20, 2023

She was able to help with exactly what I asked for, and she did it really fast!

Date of experience: June 20, 2023
Heather F. RushOrderTees Rep
over a year old

She is pretty fantastic! Thank you so much for this

Florida
1 review
0 helpful votes
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Fast and efficient
June 20, 2023

Great experience in updating my order to rush shipping right after I placed the order. Great company to work with.

Date of experience: June 20, 2023
Heather F. RushOrderTees Rep
over a year old

So glad we could get your order updated and to you quicker! Thank you

North Carolina
1 review
0 helpful votes
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Shipping Woes
June 19, 2023

Owen was a great help. I made a mistake in assuming my free shipping days were guaranteed and not merely estimated and so the shirts were not going to arrive in time - Owen and team saved the day by offering to rush the delivery for me. I have always had terrific customer service with you guys. Owen was great today and Josh was terrific on another recent order. Thank you!

Date of experience: June 19, 2023
Heather F. RushOrderTees Rep
over a year old

We are really glad we could get this out in time for you. Our free ship orders aren't guaranteed but if we know you have an event, we will do everything we can to accommodate. Thank you so much for this!