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RushOrderTees

4.6

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Luke helped us refill our merch shop with the products our customers love. Easy peasy!

Date of experience: July 7, 2023
Heather F. — RushOrderTees Rep
over a year old

Glad he could help with your restock, thank you for this!

New York
1 review
0 helpful votes
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Quick response
July 7, 2023

Had a question regarding rushed deliveries and I received a quick response in less than 4 minutes

Date of experience: July 7, 2023
Heather F. — RushOrderTees Rep
over a year old

Glad we could get you some quick service! Thank you

Wisconsin
1 review
1 helpful vote
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Amazing
July 7, 2023

Love that I was able to create my own design. The website was very easy to use. My group was very happy with the number of hoodie colors to chose from. Shipping was fast and the overall quality of the hoodies was amazing. Thank you rushordertees!

Date of experience: July 7, 2023
Heather F. — RushOrderTees Rep
over a year old

Wow we love seeing we could deliver such a crowd pleaser, thank you!

Montana
1 review
0 helpful votes
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Quick and responsive
July 6, 2023

Quick and responsive customer service by Angel. Very helpful with updating an order!

Date of experience: July 6, 2023
Heather F. — RushOrderTees Rep
over a year old

He is really special, thank you for this!

Pennsylvania
1 review
0 helpful votes
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Jessica Moss was very helpful!
July 6, 2023

I ordered a custom shirt for my wife as a second anniversary present. The XL shirt I ordered for my wife ran much smaller than the average xl. Jessica was able to help me with getting a larger size as a replacement. No hassles. It was easy. One of the best customer service experiences I've had in a while. I will order from again. Thank you.

Date of experience: July 6, 2023
Heather F. — RushOrderTees Rep
over a year old

Jess is always so great to work with and we glad you got to see why. Thank you!

Hawaii
1 review
0 helpful votes
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Super convenient
July 6, 2023

Well it's my first time that I am working with Rush Order Tees, so it's nerve racking to be sending a lot of money to an unfamiliar company. But I had just talked to Luke at customer service and it was a quick response and he was able to help me with my questions. I really like the convenience of everything and the quick technology of the process. Right on!

Date of experience: July 6, 2023
Heather F. — RushOrderTees Rep
over a year old

Glad he could reassure you, we got a pretty great team, thank you for this!

New York
1 review
0 helpful votes
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Customer Service Review of Owen
July 5, 2023

Very helpful and polite. Responded to my concerns with the design and promptly resolved the issue. Thanks again!

Date of experience: July 5, 2023
Heather F. — RushOrderTees Rep
over a year old

Happy to have helped, thank you for this!

New Jersey
1 review
0 helpful votes
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Adding an extra shirt
July 5, 2023

Ordered a shirt I designed and wanted to order a second but ship it to an alternate location. Owen set it all up and made it happen very quickly. Definitely happy with that.

Date of experience: July 5, 2023
Heather F. — RushOrderTees Rep
over a year old

Don't know what we would do without Owen, thank you for this!

Texas
1 review
0 helpful votes
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Concerns
July 3, 2023

Very helpful in answering questions an concerns……logo date etc

Date of experience: July 3, 2023
Heather F. — RushOrderTees Rep
over a year old

Happy to have helped you out, thank you!

Colorado
1 review
0 helpful votes
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Bachelor Party expedited order
July 2, 2023

I forgot to add one more Large tshirt to our order for the grooms bachelor party - Luke helped me quickly and ensured it would get there on time.

Date of experience: July 2, 2023
Heather F. — RushOrderTees Rep
over a year old

So glad we could help get you ready before your big day, thank you for this!

California
1 review
0 helpful votes
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Over 5
July 1, 2023

I was confused need help in adding my products on to and old design order and I couldn't figure it out and he helped me. I also needed to add more products he was able to just add them toy existing order instead of making another purchase. Very satisfied.

Date of experience: July 1, 2023
Heather F. — RushOrderTees Rep
over a year old

So happy to have provided a great experience, thank you for this!

Michigan
1 review
0 helpful votes
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I placed an order, and sent a note that I wanted to see a proof before it went into production. Somehow, unknown to me, the order was set to "auto approve," which I did not ask for. And so, I didn't receive a proof. Fortunately, i checked in, because the changes that designers made to our layout made the design completely different than what we asked for! The sizes of the text were incorrect, as was the size and the placement of the bear. To make it worse, there was a note from the designers that said, "design is exactly as it appears in the customer's design studio." This was untrue. One can look at the file I sent, and the file that was sent to production, and easily see the difference. Unfortunately, the changes made the design terribly ugly! Fortunately, customer service is amazing. Amber jumped on, asked me to resend the files, and worked to correct the issue. We chatted back and forth, looked at a few options, and the corrected the issue within 20 minutes. We haven't received our shirts yet, so I don't know for sure that the changes went through, but I'm hopeful again. Thanks, Amber - I apprecaite your work!

Date of experience: June 30, 2023
Heather F. — RushOrderTees Rep
over a year old

Sorry to hear there were hiccups with getting your art proofed but so glad we could work with someone to get it taken care of and get it sorted out. Thank you for honest feedback.

New Jersey
1 review
0 helpful votes
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Great Customer Service
June 30, 2023

Friendly, fast, helpful staff. Was able to quickly process my order and then needed additional help to make a small change: no problem!

Date of experience: June 30, 2023
North Carolina
1 review
0 helpful votes
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Customer Service
June 30, 2023

I was on the chat with Rush Order Customer Service and had a LOT of questions and changes and Luke was super helpful and very patient! He was able to answer all of my questions in a timely manner. I have used this company many times for T-shirts, hats, and water bottles, and the product and service have consistently been top-notch. I recommend them to everyone!

Date of experience: June 30, 2023
Heather F. — RushOrderTees Rep
over a year old

Hit us with all the questions, we loved informed customers! We look forward to continuing to work with you on all your swag, thank you!

Texas
1 review
0 helpful votes
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Wonderful
June 30, 2023

Thank yo for your help! The CSR was very informative!

Date of experience: June 30, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to hear this! Thank you

California
1 review
0 helpful votes
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Super Happy with Our Tees!
June 29, 2023

It was very easy to work with RushOrderTees. I was always able to talk quickly with someone in person when I called. The product they created was really great! The colors and photo resolution were excellent. They arrived exactly on schedule. I haven't given the tees to my nephew and family yet. It looks like the sizes are on the generous side, but that should be totally fine. Better a little big than too small. The fabric quality is also excellent. I'm very excited to present these next week! Thank you for a great experience!

Date of experience: June 29, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to hear all of this. We appreciate your feedback and are so glad your excited to get these to their recipients. Thank you so much!

Utah
1 review
0 helpful votes
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Thank you Rush Order Tees!
June 28, 2023

We are so impressed with this company. We ordered shirts for a Family Reunion and they are fabulous shirts. Great quality fabric and the printing was perfect. They even expedited shipping for us so we had them in time for the event. Great customer service - we will definitely use them again!

Date of experience: June 28, 2023
Heather F. — RushOrderTees Rep
over a year old

Our team is so dedicated to making sure we provide the best service, we love when that shows. We appreciate this, thank you!

Massachusetts
1 review
0 helpful votes
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Luke was very helpful
June 28, 2023

Hi, Luke was super helpful in explaining the process and possible shipment date/delays. He told me they would work something out if I hadn't received confirmation in time so I appreciate the flexibility.

Date of experience: June 28, 2023
Heather F. — RushOrderTees Rep
over a year old

We are always happy to work with our customers t get them what they need, so glad he could help make things clear. Thank you!

Michigan
1 review
0 helpful votes
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Very helpful
June 28, 2023

Owen provided excellent customer service! He allowed me to update my artwork and made sure to understand what I needed. Thank for making this experience great!

Date of experience: June 28, 2023
Heather F. — RushOrderTees Rep
over a year old

Owen is such a valued member of the team and we are glad it shows. Thank you!

South Carolina
1 review
0 helpful votes
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Great customer service
June 28, 2023

The customer service rep was super quick and polite and confirmed everything I asked about

Date of experience: June 28, 2023
Heather F. — RushOrderTees Rep
over a year old

We love seeing all these stars, thank you so much!