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RushOrderTees

4.6

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Quick response and resolution
August 11, 2023

Angel did a great job clearing up a communication issue!

Date of experience: August 11, 2023
Heather F. RushOrderTees Rep
over a year old

Happy he helped, thank you for this!

California
1 review
0 helpful votes
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Mötley Tshirt Custom
August 10, 2023

I've had these custom and altered digitally created adjustments to some of my favorite photos of sports & Music in where I've been ordering and recieved more than expected in terms of quality and comfort let alone the image eye candy added to the shirt. I ordered the wrong tshirt fabric and asked how much would cost to replace and then just asked to replace with cotton original that I had in mind. They sent me the tshirt perfectly the way I originally imagined. Free of cost! They went above and beyond so this will only want me to order more new ideas that I have thank u!

Date of experience: August 9, 2023
Heather F. RushOrderTees Rep
over a year old

So happy we made this right for you, hope to work with you again some time. Thank you!

Virginia
1 review
0 helpful votes
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Order changes made with Expertise!
August 9, 2023

I hit send too soon and desperately wanted to get it right. I got in a chat with Angel and explained what changes I needed. Angel was GREAT! She sent screenshots of what changes I had typed and she NAILED IT! Love this site!

Date of experience: August 9, 2023
Heather F. RushOrderTees Rep
over a year old

Love to hear this, thank you so much!

Texas
1 review
0 helpful votes
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Discouraged
September 8, 2023

I seem to be getting the run around on where exactly my order is physically and internally. My order has not been delivered and I paid expedited shipping, also the link for the tracking number pulls up the UPS website and that only says "label created". Yesterday I was told by a RushOrderTees representative that it's normal to see that when it's a rush order but assured me that the order had shipped. So when the order didn't arrive as guaranteed, I have no way of actually knowing where the order is or if it's even left the facility.
I have also had a super delayed response from support at RushOrderTees. I contacted at 0800 EST time and they finally responded 1100EST. Only to be informed to fill out a form. First time using y'all and I'm not getting the "warm and fuzzy" of doing business here.

Date of experience: August 9, 2023
Heather F. RushOrderTees Rep
over a year old

Hey Travis,
I am so glad we got to connect one on one and get this corrected quickly. If you ever need anything, feel free to contact me and I will be happy to help you.
Heather
Customer Experience Team
[email protected]

New Jersey
1 review
0 helpful votes
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Fast-Clean-Professional
August 9, 2023

From the web-site to design to placing the order. It is amazing how your team has really done a great job making the process as easy as ordering a Big Mac at a drive up window. The only difference is the product from Rush Order Tees exceeds ones expectations, not like the Big Mac...

Date of experience: August 9, 2023
Heather F. RushOrderTees Rep
over a year old

Now if we could just help you with your Big Mac! Glad you loved the service, thank you for this!

Florida
1 review
0 helpful votes
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Helpful and professional
August 8, 2023

Angel has helped me through this ordering process. Came back with many revisions and he was patient and knowledgeable through the entire experience. Hoping we love the shirts as much as we love the service.

Date of experience: August 8, 2023
Heather F. RushOrderTees Rep
over a year old

He really lives up to the name Thank you for this!

New Jersey
1 review
0 helpful votes
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Great experience with a quick turnaround solution with Luke over Live Chat. Good stuff, thank you

Date of experience: August 8, 2023
Heather F. RushOrderTees Rep
over a year old

We are incredibly lucky to have him on the team, thank you for this!

Connecticut
1 review
0 helpful votes
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Saved my stress self!
August 8, 2023

Luke was awesome in calming me down and finding a design that I thought that I lost! Great customer service!

Date of experience: August 8, 2023
Heather F. RushOrderTees Rep
over a year old

The force is strong with him! Thank you for this!

New York
3 reviews
0 helpful votes
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Customer Delight
August 8, 2023

When my order was printed incorrectly, I was expecting to meet a lot of resistance getting things done correctly. Instead, Rush Order Tees acknowledged their mistake and instantly offered to totally correct the situation instead.

They probably could have "satisfied" me with something less but instead chose to delight me instead (and to keep a customer for life)!

Well played, Rush Order Tees!

Date of experience: August 8, 2023
Heather F. RushOrderTees Rep
over a year old

We know mistakes happen but we stand y the prints and really appreciate the chance to get it right. Glad we could get you what you wanted, thank you for this!

Arkansas
1 review
0 helpful votes
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Great quality and fast shipping!
August 8, 2023

I ordered a custom shirt with some special graphics for an event. The graphics were PERFECT and the shirt was "heavy duty" - meaning it wasn't flimsy and I can tell it will hold up over time. Very pleased! Will use Rush Order Tees in the future!

Date of experience: August 7, 2023
Heather F. RushOrderTees Rep
over a year old

Glad we got you the quality you were looking for, thank you for the review!

New York
1 review
0 helpful votes
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T-shirt size change
August 7, 2023

Angel was quick and great at their job and helped me solve a change of a shirt sizes with my order which is greatly appreciated

Date of experience: August 7, 2023
Heather F. RushOrderTees Rep
over a year old

He is a true gem, thank you for this!

Florida
1 review
0 helpful votes
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Angel
August 7, 2023

The online ordering process for additional edits was not clear and I reached out via chat and Angel assisted me with no problems. It was a great experience that I have had via chat with any company in a long time.

Date of experience: August 7, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear this, the chat team is fantastic. Thank you!

Texas
1 review
0 helpful votes
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Great assistance
August 7, 2023

Clear instructions and hardly any waiting for assistance

Date of experience: August 7, 2023
Heather F. RushOrderTees Rep
over a year old

Glad you liked, thank you!

Washington
1 review
0 helpful votes
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Great service!
August 6, 2023

I needed help with a custom jersey order and their chat support responded immediately! Thank you!

Date of experience: August 6, 2023
Heather F. RushOrderTees Rep
over a year old

Happy to have been of service, thank you!

Colorado
1 review
0 helpful votes
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Quick and easy update to my order.
August 6, 2023

Owen helped me correct a typo on my order in minutes. Was very easy and stress free.

Date of experience: August 6, 2023
Heather F. RushOrderTees Rep
over a year old

Glad you liked the service, thanks for this!

Massachusetts
1 review
0 helpful votes
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I would not use this company. I had a terrible experience with them. They had concerns about my customized design due to what they claimed was a copyrighted image. Despite me being able to produce public usage rights for that image. Regardless after much back and forth and me even trying to adjust the image to not be the same as what they claimed to be copyrighted they refused to print it. While I was annoyed I understood the importance of covering themselves from any liability. They said they would remove that part of the design and go to print. I agreed to this. I received the shirts and while the "copyrighted image" was removed so was a sleeve decal that without the "copyrighted image" the sleeve decal was needed to have the shirts make sense as a theme. I also had to pay an extra &100 for the sleeves decal. They finally agreed to reimburse for the sleeve decal mess up but not for the shirts for which now I had no use for as they make no sense. I plan to donate them to good will.

The rudeness, lack of working with me and then refusal to admit any wrong doing was unbelievable. I had to fight for the sleeve decal reimbursement with "proof."

Date of experience: August 6, 2023
Alyssa S. RushOrderTees Rep
over a year old

Hi Chelsea,

I'm sorry this has been your experience! I've reached out to you directly to get this resolved. Looking forward to hearing back.

- Alyssa, Customer Experience Manager

Michigan
1 review
0 helpful votes
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Very helpful
August 5, 2023

He helped me quickly with exactly what I need modified.

Date of experience: August 5, 2023
Heather F. RushOrderTees Rep
over a year old

Glad to help, thank you!

Texas
1 review
0 helpful votes
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Great service! Luke is the best!
August 4, 2023

I had never used RushOrderTees before, but the designer tool is SUPER easy to use and understand. When I had questions about my pricing, I got immediate support via chat, and both Angel and Luke were incredibly helpful! Luke in particular was super knowledgable and answered my questions easily. And, it may seem small, but when I was transferred to him for help, he was able to just read the previous messages – I didn't have to explain my issue all over again. It's a smooth system, and both the process and the staff honor customer service!

Date of experience: August 4, 2023
Heather F. RushOrderTees Rep
over a year old

The force is strong with him, we are so glad you received such quality service. Thank you!

Connecticut
1 review
0 helpful votes
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Customer service
August 4, 2023

My order wasn't exactly what i expected so they sent me another one that was just perfect. I was exceedingly pleased they sent it right away. It was a gift and arrived in time for my girl's birthday!

Date of experience: August 4, 2023
Heather F. RushOrderTees Rep
over a year old

Sorry if it took a second try but glad we could get you a gift she loved, thank you!

California
1 review
0 helpful votes
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Live Chat help
August 3, 2023

First time using Rush Order Tees. Used the Live Chat feature with Angel assiting. So helpful and polite. Looking forward to designing my first T-Shirt.

Date of experience: August 3, 2023
Heather F. RushOrderTees Rep
over a year old

We are so happy you're pleased with sour service, thank you for this!