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RushOrderTees

4.6

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Very Understanding
August 22, 2023

Print on t-shirt had been double printed. The two prints were not aligned. Couldn't read the wording. Somehow it got all the way through the shipping process and delivered. I let them know and they are in the process of reproduction. They were very understanding.

Date of experience: August 22, 2023
Heather F. — RushOrderTees Rep
over a year old

In a building full of real people, human error can happen. We stand by our prints and are always happy to correct our mistakes, thank you for the opportunity to make it right as well as for the lovely feedback

District of Columbia
1 review
0 helpful votes
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Quick and efficient
August 22, 2023

Solved my problem quick and with ease. Super straightforward process and I had no doubts they would fix my issue.

Date of experience: August 22, 2023
Heather F. — RushOrderTees Rep
over a year old

Happy to hear we could help, thank you for this!

Massachusetts
1 review
0 helpful votes
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ROT Customer service
August 22, 2023

The logo on my ordered hoodie was printed larger than intended, so I called customer service in hopes of getting a replacement.

I was linked with a customer service rep who immediately sent an invoice for a new product. I didn't expect this to go as smooth as it did, and am very happy with the help I received.

Date of experience: August 22, 2023
Heather F. — RushOrderTees Rep
over a year old

Fast and fresh, so glad we could help! Thank you

Virginia
1 review
0 helpful votes
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The Wow Experience!
August 21, 2023

I have been using RushOrderTees for a few years now! This year they came through at the last minute to ensure my event was a success. Thank you for being the best at what you do. Highly recommend!

Date of experience: August 21, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to hear this, so glad we could get you what you needed! Thank you so much

Illinois
1 review
0 helpful votes
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Owen was a great help!
August 21, 2023

Owen listened, understood the issue and offer a way to help. Thank you very much!

Date of experience: August 21, 2023
Heather F. — RushOrderTees Rep
over a year old

We do not know what we would do without him! Thank you

Florida
1 review
0 helpful votes
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Based
August 19, 2023

Based and Redpilled (They want 50 characters but this is my review, simple and sweet) (15 more chara

Date of experience: August 19, 2023
Heather F. — RushOrderTees Rep
over a year old

Thank you!

New York
1 review
0 helpful votes
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Customer service
August 19, 2023

Always a pleasure with customer service. No hassles at all!

Date of experience: August 19, 2023
Heather F. — RushOrderTees Rep
over a year old

Real people. Unreal service. Love to hear when we hit that mark. Thank you!

Maryland
1 review
0 helpful votes
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Past Order Assistance
August 18, 2023

I was unable to access a previous order on the website and Luke was able to assist me quickly and efficiently once I went to the chat feature for help!

Date of experience: August 18, 2023
Heather F. — RushOrderTees Rep
over a year old

The force is strong with him and we are honored to have a Master on the team! Thank you so much

New York
1 review
0 helpful votes
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Angel
August 17, 2023

Angel was helpful and quick and helped me get what o needed answered and confirmed

Date of experience: August 17, 2023
Heather F. — RushOrderTees Rep
over a year old

So glad he could help you out. Thank you

Maine
1 review
0 helpful votes
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Angel was great
August 17, 2023

Responsive and to the point, great job. He did great.

Date of experience: August 17, 2023
Heather F. — RushOrderTees Rep
over a year old

Happy to hear this, thank you so much!

Colorado
1 review
0 helpful votes
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Great customer service, and fast!
August 16, 2023

Needed to make a change to an order, and the team got it handled in under 5 minutes.

Date of experience: August 16, 2023
Heather F. — RushOrderTees Rep
over a year old

Fast and fresh! Thank you so much for this

North Carolina
1 review
0 helpful votes
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Great product and customer service!
August 16, 2023

First, I have to say that it was a great ordering experience. The website was easy to work; great design tools. The prices were in-line with industry standards. So no issues there. Customer service was amazing! There was a minor concern with one of the shirts. I let them know what occurred and sent a picture via email. I receive a case and a response almost within the hour with a resolution. And I have to say a great resolution. Awesome company to work with. Will definitely work with them again. Thank you

Date of experience: August 16, 2023
Heather F. — RushOrderTees Rep
over a year old

Real people. Unreal service. We try to live up to this daily. Mistakes happen but we are always happy to own it and work to correct. Thank you for this, it is genuinely appreciated by everyone here.

Missouri
1 review
0 helpful votes
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One of the shirts I ordered developed a hole in it after only wearing it a few times. I discussed it with Customer Support and they took care of the problem immediately and sent me a replacement. Great customer service!

Date of experience: August 16, 2023
New Jersey
1 review
0 helpful votes
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Quick help
August 15, 2023

Helped me out super fast. Thanks! (Though I guess I'll have to wait and see when the shirts arrive to see how they turn out).

Date of experience: August 15, 2023
Heather F. — RushOrderTees Rep
over a year old

Thank you so much for this lovely feedback.

Arizona
1 review
0 helpful votes
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Custom Show Low Tees
August 15, 2023

There were initially two T's that needed to be remade. Customer service agreed immediately to remake them. When we received them, one was perfect, the other was not correct, but there was a misunderstanding about how it was to be made. Customer service agreed to immediately remake it. All is good. I will be ordering from RushOrderTees again. I appreciate them sticking with us. Love the final products.

Date of experience: August 15, 2023
Heather F. — RushOrderTees Rep
over a year old

Sorry it took a couple of tries but glad we got you what you wanted. Look forward to working with you. Thank you for this!

Washington
1 review
0 helpful votes
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Amazingly Great!
August 16, 2023

I recently ordered a hoodie and it is just great! The colors pop and I'm not saying the colors that I picked, I'm saying the way it's produced makes the colors really stand out well. The quality though is a little low, the drawstrings are thin and the end of the sleeve is a little weird. Also, this might have been my fault, but the text was supposed to be a Metallic text but when I got it, it was not. But as I said before, it might have been my fault and I am really happy with everything including the service. I appreciate that they really take time to understand the problem and fix it to the best of their abilities. Thank you so much!

Date of experience: August 15, 2023
Heather F. — RushOrderTees Rep
over a year old

So glad we were able to work together to get you something you loved. Thankyou so much for this.

California
1 review
0 helpful votes
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Awesome!
August 14, 2023

Owen was super helpful! He helped get my order all set and helped ease my nerves!

Date of experience: August 14, 2023
Heather F. — RushOrderTees Rep
over a year old

We appreciate this feedback, thank you!

Massachusetts
1 review
0 helpful votes
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Quick help for art dept question
August 14, 2023

Noticed subpar digital proof for a test print. Angel is checking to make sure art team rechecks this and gets back to me with any flagged art work issue so we can achieve desired print

Date of experience: August 14, 2023
Heather F. — RushOrderTees Rep
over a year old

So happy he could help you out. Thank you

Canada
1 review
0 helpful votes
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Owen is awesome
August 12, 2023

I had to make multiple changes on an existing order and Owen understood what was needed right away and explained the steps required and was clear and helpful. This type of customer service definitely will make me want to come back the next time I need a custom order.

Date of experience: August 12, 2023
Heather F. — RushOrderTees Rep
over a year old

Happy to have him on our team, thank you for this!

Pennsylvania
2 reviews
0 helpful votes
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Problem with order
August 11, 2023

I had a problem with an order I sent to a friend. Rush order tees almost immediately solved my problem, hassle free.

I will definitely use them again!

Date of experience: August 11, 2023
Heather F. — RushOrderTees Rep
over a year old

Happy to have helped, thank you!