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RushOrderTees

4.6

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great assistance
August 7, 2023

Clear instructions and hardly any waiting for assistance

Date of experience: August 7, 2023
Heather F. RushOrderTees Rep
over a year old

Glad you liked, thank you!

Washington
1 review
0 helpful votes
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Great service!
August 6, 2023

I needed help with a custom jersey order and their chat support responded immediately! Thank you!

Date of experience: August 6, 2023
Heather F. RushOrderTees Rep
over a year old

Happy to have been of service, thank you!

Colorado
1 review
0 helpful votes
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Quick and easy update to my order.
August 6, 2023

Owen helped me correct a typo on my order in minutes. Was very easy and stress free.

Date of experience: August 6, 2023
Heather F. RushOrderTees Rep
over a year old

Glad you liked the service, thanks for this!

Massachusetts
1 review
0 helpful votes
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I would not use this company. I had a terrible experience with them. They had concerns about my customized design due to what they claimed was a copyrighted image. Despite me being able to produce public usage rights for that image. Regardless after much back and forth and me even trying to adjust the image to not be the same as what they claimed to be copyrighted they refused to print it. While I was annoyed I understood the importance of covering themselves from any liability. They said they would remove that part of the design and go to print. I agreed to this. I received the shirts and while the "copyrighted image" was removed so was a sleeve decal that without the "copyrighted image" the sleeve decal was needed to have the shirts make sense as a theme. I also had to pay an extra &100 for the sleeves decal. They finally agreed to reimburse for the sleeve decal mess up but not for the shirts for which now I had no use for as they make no sense. I plan to donate them to good will.

The rudeness, lack of working with me and then refusal to admit any wrong doing was unbelievable. I had to fight for the sleeve decal reimbursement with "proof."

Date of experience: August 6, 2023
Alyssa S. RushOrderTees Rep
over a year old

Hi Chelsea,

I'm sorry this has been your experience! I've reached out to you directly to get this resolved. Looking forward to hearing back.

- Alyssa, Customer Experience Manager

Michigan
1 review
0 helpful votes
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Very helpful
August 5, 2023

He helped me quickly with exactly what I need modified.

Date of experience: August 5, 2023
Heather F. RushOrderTees Rep
over a year old

Glad to help, thank you!

Texas
1 review
0 helpful votes
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Great service! Luke is the best!
August 4, 2023

I had never used RushOrderTees before, but the designer tool is SUPER easy to use and understand. When I had questions about my pricing, I got immediate support via chat, and both Angel and Luke were incredibly helpful! Luke in particular was super knowledgable and answered my questions easily. And, it may seem small, but when I was transferred to him for help, he was able to just read the previous messages – I didn't have to explain my issue all over again. It's a smooth system, and both the process and the staff honor customer service!

Date of experience: August 4, 2023
Heather F. RushOrderTees Rep
over a year old

The force is strong with him, we are so glad you received such quality service. Thank you!

Connecticut
1 review
0 helpful votes
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Customer service
August 4, 2023

My order wasn't exactly what i expected so they sent me another one that was just perfect. I was exceedingly pleased they sent it right away. It was a gift and arrived in time for my girl's birthday!

Date of experience: August 4, 2023
Heather F. RushOrderTees Rep
over a year old

Sorry if it took a second try but glad we could get you a gift she loved, thank you!

California
1 review
0 helpful votes
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Live Chat help
August 3, 2023

First time using Rush Order Tees. Used the Live Chat feature with Angel assiting. So helpful and polite. Looking forward to designing my first T-Shirt.

Date of experience: August 3, 2023
Heather F. RushOrderTees Rep
over a year old

We are so happy you're pleased with sour service, thank you for this!

Ohio
1 review
0 helpful votes
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Pfc Morales
August 3, 2023

Best help iv ever had and made my day better thanks again

Date of experience: August 3, 2023
Heather F. RushOrderTees Rep
over a year old

This is so wholesome, thank you so much!

North Carolina
1 review
0 helpful votes
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Great customer service
August 3, 2023

I had an issue with the shirt I ordered had a piece of the image scratched with the shirt showing through. Contacted customer service and got a response that day with them replacing it.

Date of experience: August 3, 2023
Heather F. RushOrderTees Rep
over a year old

So glad we could make this right for you, thank you for the great feedback!

New York
1 review
0 helpful votes
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Nice job
August 3, 2023

Angel helped out with the problem (shirt size was not available) quickly and offered a couple solutions when asked

Date of experience: August 3, 2023
Heather F. RushOrderTees Rep
over a year old

Happy to hear we could get you helped with this, thank you!

Washington
1 review
0 helpful votes
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I couldn't figure out how to combine two types of shirts to one order. Did the online chat and Owen was super great to work with. Thank you!

Date of experience: August 2, 2023
Heather F. RushOrderTees Rep
over a year old

We are so lucky to have him, thank you for this!

New York
1 review
0 helpful votes
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Great
August 2, 2023

The help was amazing and fast, could not have asked for better

Date of experience: August 2, 2023
Heather F. RushOrderTees Rep
over a year old

So glad to hear this, thank you so much!

Pennsylvania
1 review
0 helpful votes
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Second Purchase
August 2, 2023

Second purchase with RushOrderTees and I can't begin to express how absolultely happy I am with using them AGAIN. Truly their customer service is amazing. Their product is amazing. And by the time it takes you to write a glowing review it seems like their design team is already done processing the order being placed and getting it shipped. No kidding seriously here. The design team works LIGHTNING fast. Trust this company they know what they are doing. They don't outsource unlike that other "custom" shirt place. This team is local they are amazing. I cannot say enough good things about them ahhh I'm so happy!

Date of experience: August 2, 2023
Heather F. RushOrderTees Rep
over a year old

Wow, we are really appreciative of this lovely review. We think we have an amazing team but it feels so good to see customers confirm that. Thank you so much!

California
1 review
0 helpful votes
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Owen
August 2, 2023

Excellent customer service. Owen helped me with the embroidery color selection that I was confused about when beginning my order.

Date of experience: August 2, 2023
Heather F. RushOrderTees Rep
over a year old

We do not know what we would do without Owen! Thank you for this

Florida
1 review
0 helpful votes
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Repeat customer
August 2, 2023

I ordered several custom t-shirts and they came out great every time! The rare times I has an issue it was quickly resolved. It's great when businesses offer customer service. Rushordertees has excellent customer service, they can be reached by phone or chat. Thanks again!

Date of experience: August 2, 2023
Heather F. RushOrderTees Rep
over a year old

We are always so glad to hear people have had a great experience. Thank you so much

New Hampshire
1 review
0 helpful votes
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Live chat support Outstanding
August 1, 2023

Wonderful, super helpful. Took care of my request quickly.

Date of experience: August 1, 2023
Heather F. RushOrderTees Rep
over a year old

Fast and fresh! Thank you so much

Georgia
1 review
0 helpful votes
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Quick Customer Service
August 1, 2023

Owen was able to help me with my order quickly. He was able to change the name that was supposed to be added when I first placed the order for me shirt. I'm glad Owen was able to help me.

Date of experience: August 1, 2023
Heather F. RushOrderTees Rep
over a year old

So happy to hear Owen could get your name updated. Thank you for this

New York
1 review
0 helpful votes
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Absolutely Amazing!
July 31, 2023

I am SO happy with my order and I will absolutely continue to use RushOrderTees! My item arrived early and it was exactly as I expected. From the design to the product color, it was exactly as depicted. The designing process was super easy and user friendly. There were lots of graphics and fonts to choose from which was helpful in creating exactly what I imagined. I received emails and texts updating me about my order status throughout the entire time. I can't thank RushOrderTees enough.

Date of experience: July 31, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear this and can not wait to work with you again. Thank you so much

Florida
1 review
0 helpful votes
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Help
July 31, 2023

Luke was the person who helped me with my order! He got it done fast and was super kind to answer my questions! 10/10

Date of experience: July 31, 2023
Heather F. RushOrderTees Rep
over a year old

The force is strong with him. Thank you for this!