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RushOrderTees

4.6

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Luke helped with placing order
December 5, 2023

I told Luke what I needed and he took care of the design for me. It was quick and easy! Thank you, Luke!

Date of experience: December 4, 2023
Laura W. — RushOrderTees Rep
over a year old

Luke is the best! Glad he was able to help!

Ohio
1 review
0 helpful votes
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Great Service
December 4, 2023

My shirt size was in between an L and an XL. The sales team led me to order some sample shirts to be sure I was satisfied. Nothing is worse than getting a wrong size shirt and being unable to wear it. They eliminated this stress.
I'm looking forward to placing an order.

Date of experience: December 4, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help! We are looking forward to helping you with your future orders!

Florida
1 review
0 helpful votes
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Update

Rush Tees are willing to go above and beyond per my concerns. They called me to resolve the issues. They offered to reprint and provide sizable shirt for my staff within a week. I will adjust the review once my order is confirmed and receive. I will provide another update once Rush Order Tees once they finalize on the re-order shirts for my staff. I will definitely let everyone know about Rush Order Tees ability to resolve and accountability to satisfy their customers. For now the customer service team are winning with me thus far. Thanks for attempting to make things RIGHT. Stay tuned for the final update, I will let you know when they come full circle once my updated order is in fact delivered.

I Paid $ 3500 for company shirts $40 plus dollars per shirt. The shirts are okay quality definitely not what I expected, and OVER SIZED! I'm very disappointed because these shirts are useless. Had I known that the shirts are not true to size I could have ordered a couple of sizes down for my staff. I feel that my staff WILL NOT wear them because they are too big and sloppy. Definitely not giving a professional look. The arm sleeves on the long sleeves shirts are extremely longer than they should be. The shirts give a sloppy fit. I could have purchased a better quality dry fit from my local Walmart. My money was definitely waisted. Beware buyers. The wording and logo print feels very plasticity. I definitely will NOT put it in the dryer or it will melt, and please hand wash" to AVOID shrinkage. The oversized is definitely the biggest problem because my staff will not be able to wear the shirts and look professional nor presentable. This really sucks not to mention that I had such a big order. I'm to embarrassed to upload a picture because these shirts represents my company, and I'm not proud of the outcome.

Date of experience: December 2, 2023
Laura W. — RushOrderTees Rep
over a year old

Hi April,
It was great speaking with you! We are looking forward to working on getting this resolved quickly for you.

-Alyssa Seiders
Customer Experience Manager

Vermont
1 review
0 helpful votes
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Beyond my expectations!
December 1, 2023

I ordered a sweatshirt for my niece to include drawings she created. The drawings were sent via text from a photo and I didn't think the images would be pulled so clearly from this image, but I was incredibly pleased when her gift arrived! I ordered pictures on the front, back and sleeves of the sweatshirt and everything printed clearly and I can't wait for her to see it on Christmas. She will be so excited to display her artwork. I look forward to using your company again!

Date of experience: December 1, 2023
Laura W. — RushOrderTees Rep
over a year old

Aaawww how sweet! We hope your niece loved the shirt :)

Illinois
1 review
0 helpful votes
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Corrected shipping mishap
December 1, 2023

Jessica Moss exceeded my expectations and made left no doubt I would receive my order on time. Even after UPS dropped the ball she was able to recover and save the day.
100 percent satisfied.

Date of experience: December 1, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks for taking the time to leave such a kind review! We are very lucky to have Jess on our team!

New York
1 review
0 helpful votes
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Luke, chat service.
December 1, 2023

Needed to better understand my order. Luke was a tremendous help, fast, & efficient. Made my ordering very easy. Thank you again.

Date of experience: December 1, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help, and Luke is great!

Oklahoma
1 review
0 helpful votes
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Very helpful!
December 1, 2023

I had issues with my initial credit card and somehow I didn't apply the coupon code, but cstomer service fixed it right away! Very good service.

Date of experience: December 1, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help!

Canada
1 review
0 helpful votes
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Awesome Service
November 30, 2023

I recently put in an order and saw some errors and the team on chat helped me out immediately and rectified the error. Luke was a huge help. Love the service and quality of products

Date of experience: November 29, 2023
Laura W. — RushOrderTees Rep
over a year old

So happy to hear :)

New York
1 review
0 helpful votes
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Thank you so great
November 30, 2023

THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND. THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND. THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND. THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND.

Date of experience: November 29, 2023
Laura W. — RushOrderTees Rep
over a year old

Happy to help :)

Illinois
1 review
0 helpful votes
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Luke is the bomb.com!
November 29, 2023

I couldn't find a size I wanted and he not only found it, mirrored my design and popped it into my cart!

Date of experience: November 28, 2023
Laura W. — RushOrderTees Rep
over a year old

Luke really is the BOMB! He is always happy to help :)

Ohio
1 review
0 helpful votes
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Always Super Helpful!
November 28, 2023

We've placed multiple orders with Rush Order Tees and we're always so happy with the quality and the turn around time! I've had to use the chat feature a coupes times and the person is always so helpful!

Date of experience: November 28, 2023
Laura W. — RushOrderTees Rep
over a year old

Thank you for the positive feedback! We appreciate your repeat business :)

Wisconsin
1 review
0 helpful votes
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I have ordered from RushOrder Tees in the past for our business. The team loved the quality of the shirts and bucket hats. This time, we are trying out the sweatshirts for a special event. I contacted Customer Service because of my concern if the order would be received in time (and, of course, I wanted to minimize shipping costs and take advantage of the Black Friday discount). Luke figured out the best way to place my order so that the delivery date was guaranteed and I could get the best deal available. Thank you, Luke!

Date of experience: November 27, 2023
Laura W. — RushOrderTees Rep
over a year old

Thank you so much for the positive feedback! So happy to hear that Luke was able to help you!

New Jersey
1 review
0 helpful votes
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Chat was quick, easy and very helpful
November 28, 2023

Needed an answer on turnaround time between placing the order and receiving the order, and got my answer (and reassurance that I would get the order when I needed it) quickly!

Date of experience: November 27, 2023
Laura W. — RushOrderTees Rep
over a year old

Always happy to help!

New York
1 review
0 helpful votes
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Easy Fix for my Order
November 27, 2023

Luke helped me change some design aspects of my shirts and got my order updated and on the way.

Date of experience: November 27, 2023
Laura W. — RushOrderTees Rep
over a year old

Luke is the best! So glad he was able to help you out!

District of Columbia
1 review
0 helpful votes
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Great Online Assistance
November 25, 2023

I ran into some difficulty completing my order online due to my own limited computer skills. I used the chat feature and was put in touch with a live representative of the company within 2-3 minutes. He was very patient and walked me through the process painlessly.

Date of experience: November 25, 2023
Heather F. — RushOrderTees Rep
over a year old

We are always happy to help folks navigate our site. We are so glad we could help. Thank you!

Wisconsin
1 review
0 helpful votes
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Hands down best customer service
November 24, 2023

I ordered a sweatshirt scheduled to be delivered November 22nd and unfortunately was not able to fulfilled due to an issue with UPS. RushOrderTees went above and beyond to get my item prepared and ready to be sent out and although I did not receive my sweatshirt in time they refunded my shipping to me and communicated with me every step of the way. Their customer service is simply unmatched and I am happy to say my sweatshirt was in fact delivered today and the quality is amazing. It is everything I expected and more. On top of that they asked me to email them if my sweatshirt was not delivered by the end of the day and that they would make a new one and get it sent out asap in case my original sweatshirt was lost. Shout out to Melissa R. On the customer experience team, she was polite, empathetic and stayed on top of my order. Thank you for everything Melissa!

Date of experience: November 24, 2023
Heather F. — RushOrderTees Rep
over a year old

Wow. We are flattered by this. We strive to provide great service but when customer's take time to acknowledge it in this way, it means so much to us. Thank you so much and we will make sure to give Melissa her props as well too.

California
1 review
0 helpful votes
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AMAZING customer service
November 24, 2023

It's not everyday you get customer service as RushOrderTees offers. Truly caught me off guard multiple times from initial purchase to assisting with a concern after delivery. Jessica was especially helpful with her prompt responses and overall exceptional customer service.

Date of experience: November 24, 2023
Heather F. — RushOrderTees Rep
over a year old

We really do try to go above and beyond and we love when it is recognized. Thank you so much for this

California
1 review
0 helpful votes
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Quick help
November 23, 2023

The response was quick and effective! I felt taken care of when I used the chat feature.

Date of experience: November 23, 2023
Heather F. — RushOrderTees Rep
over a year old

Glad we could provide you with top notch service. Thank you so much

Pennsylvania
1 review
0 helpful votes
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Ordered Design Edit
November 23, 2023

Xander was very helpful and quick to respond. Xander was able to have my design edited and corrected. Very much appreciated!

Date of experience: November 23, 2023
Heather F. — RushOrderTees Rep
over a year old

So happy to have him on our team and you can see why! Thank you for this

Texas
2 reviews
0 helpful votes
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Good After Order Customer Service
November 23, 2023

I checked on my order a week after placing it. There has been a "standard chest placement" adjustment to my art location which didn't work for me. I got prompt chat help from Xander. All set now. Good job fixing the problem.

Date of experience: November 23, 2023
Heather F. — RushOrderTees Rep
over a year old

Xander is pretty good at last minute saves. Glad we could get the placement updated for you. Thank you!