Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RushOrderTees

RushOrderTeesReviews 1,871

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
grey stargrey stargrey stargrey stargrey star

RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.9 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 4th among T Shirts sites.

service
141
value
111
shipping
103
quality
174
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Bill A.
Unfollow Bill A.
Share Review
Report Review

Very helpful and responsive
December 13, 2023

Had a question about colors and placement of artwork.question answered and the placement corrected (my mistake).

Date of experience: December 13, 2023
Laura W. — RushOrderTees Rep
over a year old

So glad to hear Bill :)

Maryland
1 review
0 helpful votes
Follow Steve D.
Unfollow Steve D.
Share Review
Report Review

I ordered and received a single shirt with a picture print and text. The text and shirt color sort of washed each other out and I asked RushOrderTees's customer service what could be done. The quick reply was a friendly offer to remake the shirt with different colors at no charge. I selected the new colors and submitted, but a small, weird, blobby section of the print I uploaded was missing and they asked if I could reupload. I tried from different browsers and computers, but it failed on my end, so I sent them the original with dimensions and asked if they were able to add the print on their end.
They added the print with no issues and submitted to me for approval. The new shirt was printed, sent and received in a few days and looks outstanding!

Thank you for your time and extra effort. It really is appreciated. I will share your name with everyone I tell about this shirt.

-Steve

Date of experience: December 13, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks for the great review Steve! We are always happy to help! So happy to hear that you were so satisfied with the final product and service along the way!

Rhode Island
1 review
0 helpful votes
Follow Audrey D.
Unfollow Audrey D.
Share Review
Report Review

I love your service - and the ability to only order one or two shirts (even with super custom designs like artwork on the sleeve) - this is unique and much appreciated. On top of that, Luke was a GREAT customer service representative - he supported me through the entire process and was all around very helpful and attentive. I could not have done it without him - THANK YOU for everything - I'll definitely be back!
Audrey

Date of experience: December 11, 2023
Laura W. — RushOrderTees Rep
over a year old

Thank you for the great review, Audrey! Luke really is the best!

California
2 reviews
0 helpful votes
Follow Brian N.
Unfollow Brian N.
Share Review
Report Review

My wife is very particular on the types of tops she likes. Most other custom tshirt sites give a very basic offering of styles and colors...NONE of which she likes! However, she LOVED the selection at RushOrderTees! She picked so many things! And when I customized them, it was SO easy. The customer service is equally outstanding! Thank you to Luke and his squad!

Date of experience: December 11, 2023
Laura W. — RushOrderTees Rep
over a year old

You are welcome! Thank you for choosing RushOrderTees!

Texas
1 review
0 helpful votes
Follow Jessica W.
Unfollow Jessica W.
Share Review
Report Review

Help with Pricing
December 7, 2023

Luke was super helpful and patient as I figured out a reorder's pricing and shipping option. He was very kind as well! Thanks Luke!

Date of experience: December 7, 2023
Laura W. — RushOrderTees Rep
over a year old

Luke is the best!

Colorado
1 review
0 helpful votes
Follow Anna R.
Unfollow Anna R.
Share Review
Report Review

LUKE IS THE BEST AROUND
December 7, 2023

I can't even begin to describe how amazing my experience with Luke was. I was so lost and sucked at making shirts and he really pulled through for me. He made my shirt not look like a toddler made it AND he even gave comical jokes to make the process more enjoyable. 100/10 customer service skills. I offered to buy him a shirt to which he kindly declined. I legit want to make a shirt that says "Luke is the best employee at Rush Order Tee's." And no, I am not his friend, although I feel like we're besties now after our amazing interaction. Luke is the best thing to ever happen to you all and he deserves a raise.

Date of experience: December 6, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks for taking the time to share your amazing experience with Luke! We are so lucky to have him on our team! His jokes keep us laughing all day long :)

North Carolina
1 review
0 helpful votes
Follow Wendy H.
Unfollow Wendy H.
Share Review
Report Review

Luke
December 6, 2023

Awesome. Quick! Answered my questions and got my order placed very quickly.

Date of experience: December 6, 2023
Laura W. — RushOrderTees Rep
over a year old

So happy to hear this!

Maryland
1 review
0 helpful votes
Follow Ryan R.
Unfollow Ryan R.
Share Review
Report Review

First timer
December 6, 2023

First time on the site. Happy with the software and help chat. Placed my first order easily. Pricing and ship times very reasonable. Will be a returning customer assuming product comes as expected.

Date of experience: December 6, 2023
Laura W. — RushOrderTees Rep
over a year old

We look forward to working with you!

Minnesota
1 review
0 helpful votes
Follow Megan P.
Unfollow Megan P.
Share Review
Report Review

Luke made my experience great!
December 5, 2023

Luke was patient with me and was able to get to the bottom of my issue. Thanks!

Date of experience: December 4, 2023
Laura W. — RushOrderTees Rep
over a year old

Luke is fantastic! Thanks for the great review Megan :)

Connecticut
1 review
0 helpful votes
Follow Elaine I.
Unfollow Elaine I.
Share Review
Report Review

Luke helped with placing order
December 5, 2023

I told Luke what I needed and he took care of the design for me. It was quick and easy! Thank you, Luke!

Date of experience: December 4, 2023
Laura W. — RushOrderTees Rep
over a year old

Luke is the best! Glad he was able to help!

Ohio
1 review
0 helpful votes
Follow Don R.
Unfollow Don R.
Share Review
Report Review

Great Service
December 4, 2023

My shirt size was in between an L and an XL. The sales team led me to order some sample shirts to be sure I was satisfied. Nothing is worse than getting a wrong size shirt and being unable to wear it. They eliminated this stress.
I'm looking forward to placing an order.

Date of experience: December 4, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help! We are looking forward to helping you with your future orders!

Florida
1 review
0 helpful votes
Follow April W.
Unfollow April W.
Share Review
Report Review

Update

Rush Tees are willing to go above and beyond per my concerns. They called me to resolve the issues. They offered to reprint and provide sizable shirt for my staff within a week. I will adjust the review once my order is confirmed and receive. I will provide another update once Rush Order Tees once they finalize on the re-order shirts for my staff. I will definitely let everyone know about Rush Order Tees ability to resolve and accountability to satisfy their customers. For now the customer service team are winning with me thus far. Thanks for attempting to make things RIGHT. Stay tuned for the final update, I will let you know when they come full circle once my updated order is in fact delivered.

I Paid $ 3500 for company shirts $40 plus dollars per shirt. The shirts are okay quality definitely not what I expected, and OVER SIZED! I'm very disappointed because these shirts are useless. Had I known that the shirts are not true to size I could have ordered a couple of sizes down for my staff. I feel that my staff WILL NOT wear them because they are too big and sloppy. Definitely not giving a professional look. The arm sleeves on the long sleeves shirts are extremely longer than they should be. The shirts give a sloppy fit. I could have purchased a better quality dry fit from my local Walmart. My money was definitely waisted. Beware buyers. The wording and logo print feels very plasticity. I definitely will NOT put it in the dryer or it will melt, and please hand wash" to AVOID shrinkage. The oversized is definitely the biggest problem because my staff will not be able to wear the shirts and look professional nor presentable. This really sucks not to mention that I had such a big order. I'm to embarrassed to upload a picture because these shirts represents my company, and I'm not proud of the outcome.

Date of experience: December 2, 2023
Laura W. — RushOrderTees Rep
over a year old

Hi April,
It was great speaking with you! We are looking forward to working on getting this resolved quickly for you.

-Alyssa Seiders
Customer Experience Manager

Vermont
1 review
0 helpful votes
Follow Rebecca O.
Unfollow Rebecca O.
Share Review
Report Review

Beyond my expectations!
December 1, 2023

I ordered a sweatshirt for my niece to include drawings she created. The drawings were sent via text from a photo and I didn't think the images would be pulled so clearly from this image, but I was incredibly pleased when her gift arrived! I ordered pictures on the front, back and sleeves of the sweatshirt and everything printed clearly and I can't wait for her to see it on Christmas. She will be so excited to display her artwork. I look forward to using your company again!

Date of experience: December 1, 2023
Laura W. — RushOrderTees Rep
over a year old

Aaawww how sweet! We hope your niece loved the shirt :)

Illinois
1 review
0 helpful votes
Follow Russ C.
Unfollow Russ C.
Share Review
Report Review

Corrected shipping mishap
December 1, 2023

Jessica Moss exceeded my expectations and made left no doubt I would receive my order on time. Even after UPS dropped the ball she was able to recover and save the day.
100 percent satisfied.

Date of experience: December 1, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks for taking the time to leave such a kind review! We are very lucky to have Jess on our team!

New York
1 review
0 helpful votes
Follow Debra G.
Unfollow Debra G.
Share Review
Report Review

Luke, chat service.
December 1, 2023

Needed to better understand my order. Luke was a tremendous help, fast, & efficient. Made my ordering very easy. Thank you again.

Date of experience: December 1, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help, and Luke is great!

Oklahoma
1 review
0 helpful votes
Follow Adam F.
Unfollow Adam F.
Share Review
Report Review

Very helpful!
December 1, 2023

I had issues with my initial credit card and somehow I didn't apply the coupon code, but cstomer service fixed it right away! Very good service.

Date of experience: December 1, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help!

Canada
1 review
0 helpful votes
Follow Tim I.
Unfollow Tim I.
Share Review
Report Review

Awesome Service
November 30, 2023

I recently put in an order and saw some errors and the team on chat helped me out immediately and rectified the error. Luke was a huge help. Love the service and quality of products

Date of experience: November 29, 2023
Laura W. — RushOrderTees Rep
over a year old

So happy to hear :)

New York
1 review
0 helpful votes
Follow JENNIFER J.
Unfollow JENNIFER J.
Share Review
Report Review

Thank you so great
November 30, 2023

THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND. THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND. THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND. THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND.

Date of experience: November 29, 2023
Laura W. — RushOrderTees Rep
over a year old

Happy to help :)

Illinois
1 review
0 helpful votes
Follow VICKY S.
Unfollow VICKY S.
Share Review
Report Review

Luke is the bomb.com!
November 29, 2023

I couldn't find a size I wanted and he not only found it, mirrored my design and popped it into my cart!

Date of experience: November 28, 2023
Laura W. — RushOrderTees Rep
over a year old

Luke really is the BOMB! He is always happy to help :)

Ohio
1 review
0 helpful votes
Follow Kelli W.
Unfollow Kelli W.
Share Review
Report Review

Always Super Helpful!
November 28, 2023

We've placed multiple orders with Rush Order Tees and we're always so happy with the quality and the turn around time! I've had to use the chat feature a coupes times and the person is always so helpful!

Date of experience: November 28, 2023
Laura W. — RushOrderTees Rep
over a year old

Thank you for the positive feedback! We appreciate your repeat business :)