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RushOrderTeesReviews 1,871

4.9

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.9 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 4th among T Shirts sites.

service
141
value
111
shipping
103
quality
174
This company responds to reviews on average within 3 days

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Louisiana
1 review
0 helpful votes
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Excellent service
December 21, 2023

I had to ask questions about a product, and I received the very best customer service.

Date of experience: December 21, 2023
Laura W. — RushOrderTees Rep
over a year old

So happy to hear Tammy! Thank you :)

New York
1 review
0 helpful votes
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Amazing Customer Service
December 21, 2023

Due to a lazy post office delivery person my order was returned to the shipper because they could not find the 4 story building I was. I went online to see where my shipment as was troubled to find out it was returned. I immediately called RushOrderTees and spoke with customer service. He took down some information and told me someone will get in touch with me that same day.
Later that day I received an e-mail stating that they were sorry to hear of my dilemma and that they "rush order" me a new shipment AND I would have it by Christmas Day. Amazing! I was floored by how responsive they were.
My order was delivered to my house 5 days before Christmas. I cannot say enough good things about how this company operates, they are truly customer driven.
They will have my order when Ii need something printed and they should have yours too. They're just awesome.
Thank you again and
Merry Christmas

Date of experience: December 21, 2023
Laura W. — RushOrderTees Rep
over a year old

Hey Mike! So happy we were able to have this taken care of for you in time for Christmas! Merry Christmas to you :)

Kentucky
1 review
0 helpful votes
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Always Stellar
December 21, 2023

Everything I order from Rush Order is spot on and professional, never dissapointed. Thank you Luke for assisting me with my most recent order! Rush Order gets all of my companies needs for these tems!

Date of experience: December 20, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks for the positive feedback William!

Missouri
1 review
0 helpful votes
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Great products and great service
December 20, 2023

This place is great! High quality stuff, and super fast. I'm a designer so I've tried lots of shirt print shops over the years for shirts for my job, church, friends, etc. I've ordered a bunch of different shirts and sweatshirts from here and been very happy with all of them. One design was printed a bit crooked for a single order but they were super nice when I reached out and sent me a new fixed version just a few days later for free. They've become my go to tshirt print shop!

Date of experience: December 20, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks for the great review! We are always happy to help!

Massachusetts
1 review
0 helpful votes
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Design question
December 20, 2023

It was great, easy and fast. My question was answered with no issues. Thanks again

Date of experience: December 20, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks Joe!

Texas
1 review
0 helpful votes
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Tshirt Design
December 20, 2023

The online chat expert was very helpful & friendly!

Date of experience: December 19, 2023
Laura W. — RushOrderTees Rep
over a year old

Great to hear!

California
1 review
0 helpful votes
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Xander was prompt and helpful
December 20, 2023

He answered my questions and reassured me that they would take my direction as intended for the product.

Date of experience: December 19, 2023
Laura W. — RushOrderTees Rep
over a year old

Always happy to help!

Oklahoma
1 review
0 helpful votes
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Good
December 20, 2023

He did a good job and helped me with what i needed

Date of experience: December 19, 2023
Laura W. — RushOrderTees Rep
over a year old

So happy to hear :)

California
1 review
0 helpful votes
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Fixed order
December 19, 2023

I appreciate the help getting my shirt just right. Thank you!

Date of experience: December 19, 2023
Laura W. — RushOrderTees Rep
over a year old

Always happy to help!

Texas
2 reviews
0 helpful votes
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Making things right
December 18, 2023

Made my first order and received it very quickly. The only issue was the front design was reversed. I contacted their customer service which was awesome and they said that they would fix the issue with no hassle or added charge to me and as soon as the new order was finished, they would send me a proof to verify it is correct and then send it out immediately. Customer service is top-notch.

Date of experience: December 18, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help!

Pennsylvania
1 review
0 helpful votes
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Size change
December 18, 2023

I needed to change a size of a shirt on an existing order I placed earlier in the day and it was fixed within a few minutes.

Date of experience: December 18, 2023
Laura W. — RushOrderTees Rep
over a year old

Always happy to help!

Massachusetts
1 review
0 helpful votes
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The web site said, "Your order is on schedule and will be delivered between Dec. 7 and Dec. 12." On Dec. 14, I talked (via text) with Angel to find out what was wrong. They told me that it was just an estimate, but they'd make sure it was flagged for production immediately and I'd get it by Monday, Dec. 18. Today (Dec. 18), I looked at the site, and it still said in production -- but changed the arrival date range to Dec. 22! I texted with Xander, who let me know it would ship today -- but that doesn't mean it would arrive even by tomorrow, Dec. 19. He was kind enough to get it changed to overnight shipping. I am grateful for Xander. I also appreciate that Angel was able to at least get production started. HOWEVER, the changing deadline without any communication -- and with such an unequivocal promise ("on schedule and WILL be delivered") -- is hugely disappointing. I placed my order weeks ago to ensure on-time arrival for the families ordering holiday merchandise from our nonprofit. I feel horrible that some of them may not get it in time, and I think it's awful that RushOrderTees would mislead customers this way, requiring us to reach out not once but twice to get our orders.

Date of experience: December 18, 2023
Laura W. — RushOrderTees Rep
over a year old

Hi Abigail,
We are so happy Xander was able to help assist you!
We are so sorry to hear there was a delay with the delivery, but I will reach out directly to help resolve :)
-Laura Wojtusik
Customer Care Team

California
1 review
0 helpful votes
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Amazing product and customer service
December 18, 2023

I made an order that there was a small issue with. The customer service was absolutely incredible and above and beyond. They gave me options for how to resolve it and I am happily awaiting my replacement. I had a number of emails with them and they were detailed, cared about getting it right, and made me feel like they are a very solid company. I hope to use them again!

Date of experience: December 17, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks for the positive feed back :)

California
1 review
0 helpful votes
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Luke was very helpful
December 16, 2023

I worked with Luke to finalize my design and he was very fast and helpful with getting the final price for everything so I could take it back to my client for final approval. I have used RushOrderTees before and I am glad to have the opportunity to work with them again, as all of my experiences have been great and you all really have the best prices for quality products.

Date of experience: December 15, 2023
Laura W. — RushOrderTees Rep
over a year old

Luke is excellent & we are so happy to hear you had a great experience :)

Maryland
1 review
0 helpful votes
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Like customer service
December 16, 2023

Luke was fantastic, helped me out with everything I needed. Did all he could to help me find any duck camo you guys might have left. GIVE THIS MAN A RAISE!

Date of experience: December 15, 2023
Laura W. — RushOrderTees Rep
over a year old

Thank Hunter! Luke is the best :)

Pennsylvania
1 review
0 helpful votes
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Better than the other sites I tried
December 15, 2023

I was looking to find a site that did customs that included sleeve printing, and RushOrderTees was the most accessible shop I had tried. Will be using this website for all other customs.

Date of experience: December 14, 2023
Laura W. — RushOrderTees Rep
over a year old

We look for ward to helping out with all your future needs :)

Massachusetts
1 review
0 helpful votes
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Above and Beyond Performance
December 14, 2023

I had a rush order that got hung up due to a USPS problem. Rush Order Tees jumped on it, reran my order, and got it to me just in time at no extra charge. They responded quickly to my questions and emails and GOT IT DONE. I was very impressed.

Date of experience: December 14, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks for the great review Roy! While carrier issues or delays are out of our control, we are always happy to help! Glad we were able to get you the replacements in time :)

Pennsylvania
1 review
0 helpful votes
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Great customer service!
December 14, 2023

Melissa on the customer service team was incredibly helpful & nice when I reached out!

Date of experience: December 13, 2023
Laura W. — RushOrderTees Rep
over a year old

Melissa is great! So glad she was able to help assist!

Georgia
1 review
0 helpful votes
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Luke was very helpful
December 13, 2023

Had a question regarding photo placement and he assured it would be centered correctly if I left a note. Thanks luke!

Date of experience: December 13, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always here to help :)

Canada
1 review
0 helpful votes
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Xaiver
December 13, 2023

Amazing and did a good job. Knew the answer I wanted and was very helpful. Thanks

Date of experience: December 13, 2023
Laura W. — RushOrderTees Rep
over a year old

We arere always happy to help :) Glad to hear you had a great experience!