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RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.
RushOrderTees has a rating of 4.9 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 4th among T Shirts sites.
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I had to ask questions about a product, and I received the very best customer service.
Due to a lazy post office delivery person my order was returned to the shipper because they could not find the 4 story building I was. I went online to see where my shipment as was troubled to find out it was returned. I immediately called RushOrderTees and spoke with customer service. He took down some information and told me someone will get in touch with me that same day.
Later that day I received an e-mail stating that they were sorry to hear of my dilemma and that they "rush order" me a new shipment AND I would have it by Christmas Day. Amazing! I was floored by how responsive they were.
My order was delivered to my house 5 days before Christmas. I cannot say enough good things about how this company operates, they are truly customer driven.
They will have my order when Ii need something printed and they should have yours too. They're just awesome.
Thank you again and
Merry Christmas
Hey Mike! So happy we were able to have this taken care of for you in time for Christmas! Merry Christmas to you :)
Everything I order from Rush Order is spot on and professional, never dissapointed. Thank you Luke for assisting me with my most recent order! Rush Order gets all of my companies needs for these tems!
Thanks for the positive feedback William!
This place is great! High quality stuff, and super fast. I'm a designer so I've tried lots of shirt print shops over the years for shirts for my job, church, friends, etc. I've ordered a bunch of different shirts and sweatshirts from here and been very happy with all of them. One design was printed a bit crooked for a single order but they were super nice when I reached out and sent me a new fixed version just a few days later for free. They've become my go to tshirt print shop!
Thanks for the great review! We are always happy to help!
It was great, easy and fast. My question was answered with no issues. Thanks again
Thanks Joe!
Great to hear!
He answered my questions and reassured me that they would take my direction as intended for the product.
Always happy to help!
I appreciate the help getting my shirt just right. Thank you!
Always happy to help!
Made my first order and received it very quickly. The only issue was the front design was reversed. I contacted their customer service which was awesome and they said that they would fix the issue with no hassle or added charge to me and as soon as the new order was finished, they would send me a proof to verify it is correct and then send it out immediately. Customer service is top-notch.
We are always happy to help!
I needed to change a size of a shirt on an existing order I placed earlier in the day and it was fixed within a few minutes.
Always happy to help!
The web site said, "Your order is on schedule and will be delivered between Dec. 7 and Dec. 12." On Dec. 14, I talked (via text) with Angel to find out what was wrong. They told me that it was just an estimate, but they'd make sure it was flagged for production immediately and I'd get it by Monday, Dec. 18. Today (Dec. 18), I looked at the site, and it still said in production -- but changed the arrival date range to Dec. 22! I texted with Xander, who let me know it would ship today -- but that doesn't mean it would arrive even by tomorrow, Dec. 19. He was kind enough to get it changed to overnight shipping. I am grateful for Xander. I also appreciate that Angel was able to at least get production started. HOWEVER, the changing deadline without any communication -- and with such an unequivocal promise ("on schedule and WILL be delivered") -- is hugely disappointing. I placed my order weeks ago to ensure on-time arrival for the families ordering holiday merchandise from our nonprofit. I feel horrible that some of them may not get it in time, and I think it's awful that RushOrderTees would mislead customers this way, requiring us to reach out not once but twice to get our orders.
Hi Abigail,
We are so happy Xander was able to help assist you!
We are so sorry to hear there was a delay with the delivery, but I will reach out directly to help resolve :)
-Laura Wojtusik
Customer Care Team
I made an order that there was a small issue with. The customer service was absolutely incredible and above and beyond. They gave me options for how to resolve it and I am happily awaiting my replacement. I had a number of emails with them and they were detailed, cared about getting it right, and made me feel like they are a very solid company. I hope to use them again!
Thanks for the positive feed back :)
I worked with Luke to finalize my design and he was very fast and helpful with getting the final price for everything so I could take it back to my client for final approval. I have used RushOrderTees before and I am glad to have the opportunity to work with them again, as all of my experiences have been great and you all really have the best prices for quality products.
Luke is excellent & we are so happy to hear you had a great experience :)
Luke was fantastic, helped me out with everything I needed. Did all he could to help me find any duck camo you guys might have left. GIVE THIS MAN A RAISE!
Thank Hunter! Luke is the best :)
I was looking to find a site that did customs that included sleeve printing, and RushOrderTees was the most accessible shop I had tried. Will be using this website for all other customs.
We look for ward to helping out with all your future needs :)
I had a rush order that got hung up due to a USPS problem. Rush Order Tees jumped on it, reran my order, and got it to me just in time at no extra charge. They responded quickly to my questions and emails and GOT IT DONE. I was very impressed.
Thanks for the great review Roy! While carrier issues or delays are out of our control, we are always happy to help! Glad we were able to get you the replacements in time :)
Melissa on the customer service team was incredibly helpful & nice when I reached out!
Melissa is great! So glad she was able to help assist!
Had a question regarding photo placement and he assured it would be centered correctly if I left a note. Thanks luke!
We are always here to help :)
Amazing and did a good job. Knew the answer I wanted and was very helpful. Thanks
We arere always happy to help :) Glad to hear you had a great experience!
Answer: They are very legit. You should go to them first. And second if the first time doesn't work.
Answer: Easy to get a hold of them but they still are unhelpful
Answer: Super easy! I had concerns about my design and wanted to see if they could reprint it in a larger font. I just reached out to the chatting service on their website, then received an email explaining my options within five minutes.
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So happy to hear Tammy! Thank you :)