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RushOrderTeesReviews 1,871

4.9

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.9 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 4th among T Shirts sites.

service
141
value
111
shipping
103
quality
174
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Great quality and customer service
January 5, 2024

I ordered two heavy zip sweatshirts for my parents' business for Christmas. My order arrived on the expected date and were of high quality! I was disappointed with a printing issue with one sweatshirt, and the company promptly responded and took care of the issue at no additional charge. I would highly recommend this service!

Date of experience: January 5, 2024
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help! Thanks for the positive feedback :)

1 review
0 helpful votes
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Great Experience with Luke
January 5, 2024

Luke was extremely helpful yesterday and today. He was efficient and helped get my order done quickly.

Date of experience: January 5, 2024
Laura W. — RushOrderTees Rep
over a year old

Happy to hear Luke was so helpful :)

West Virginia
1 review
0 helpful votes
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Quality Organization
January 5, 2024

I have purchased several custom t shirts from Rush Order Tees and the quality of the material and imprinting has been excellent. There were times when I had questions, and both the "chat help" and the "phone help" were very professional and inviting and helpful. At no time did I feel like my questions were unreasonable or a problem to my helpers. Instead I felt and feel that I can freely address them in the future for any needs. One shirt that I ordered was such a dark combination that I didn't feel I could give it to my student so I contacted Rush Order Tees to see if they could offer an alternative. They immediately said they would provide a different combination and do the printing and pattern for free if I just covered the cost of the shirt. I was extremely pleased with that offer and the replacement was perfect. They did not have to offer that level of service but it speaks to their integrity. I will order from them again and I highly recomment anyone else ordering to get very high quality items and service.

Date of experience: January 5, 2024
Laura W. — RushOrderTees Rep
over a year old

We love Luke! He is the best :)

Pennsylvania
1 review
0 helpful votes
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EXCELLENT SERVICE!
January 5, 2024

So easy to deal with. They aim to please. Will only order from them for tshirts!

Date of experience: January 5, 2024
Laura W. — RushOrderTees Rep
over a year old

Thanks Dorthea :)

California
1 review
0 helpful votes
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AMAZBALLING service!
January 5, 2024

Luke was very patient with me (I was at work trying to message him while I was tending to customers) and he did an amazing job. He was understanding and just overall did fantabulous! I am definitely going to be recommending you guys to my friends and family!

Date of experience: January 4, 2024
Laura W. — RushOrderTees Rep
over a year old

Awesome Tina :)

Rhode Island
1 review
0 helpful votes
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EXCEPTIONAL CUSTOMER SERVICE
January 5, 2024

Luke went out of his way for over an hour to help edit my photoshop file and make it clear to be able to print correctly. He sent me great instructions to help me and try and do it myself and when I still couldn't figure it out, he stepped in and did it for me. He was seriously awesome, I am very very appreciative!

Date of experience: January 4, 2024
Laura W. — RushOrderTees Rep
over a year old

Luke is Awesome! We are so happy to hear he was able to assist!

Tennessee
1 review
0 helpful votes
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Mesh jersey
January 5, 2024

My Customer service experience top notch would highly recommend the chat

Date of experience: January 4, 2024
Laura W. — RushOrderTees Rep
over a year old

Thanks Jack! We as a company, pride ourselves on delivering excellent service to all!

California
1 review
0 helpful votes
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Excellent
January 3, 2024

Luke was my customer service rep and he was excellent. I have purchased from Rush Order Tees before and had good luck. They were a bit more expensive than my previous printer but his assistance and suggestions made it well worth any additional costs. It is nice to see someone still has customer service and I am glad to pay for it. Well done

Date of experience: January 3, 2024
Laura W. — RushOrderTees Rep
over a year old

Thanks for the positive feedback Rick! We pride ourselves on providing excellent customer service, and we are happy to hear you experienced just that!

Massachusetts
1 review
0 helpful votes
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Very helpful and patient
January 3, 2024

Luke was able to answer all of my questions and was very patient with me as I had to step away for another call.

Date of experience: January 3, 2024
Laura W. — RushOrderTees Rep
over a year old

Luke is the best :)

Pennsylvania
1 review
0 helpful votes
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Excellent Service
January 2, 2024

Very easy to design and Live Chat representative Luke was very helpful in ensuring my order would be here in time for our charity event!

Date of experience: January 2, 2024
Laura W. — RushOrderTees Rep
over a year old

Happy to help :)

New York
1 review
0 helpful votes
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Customer Service
January 1, 2024

Had a issue with an order and they reposed very quickly, no questions asked, quick delivery. Recommend RushOrderTees

Date of experience: December 31, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks for the positive review David :)

California
1 review
0 helpful votes
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Helpful customer service
December 29, 2023

Both phone and online chat assistance for design and product information is efficient and very helpful.

Date of experience: December 29, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help!

New York
1 review
0 helpful votes
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Awesome Customer Support!
December 29, 2023

I had accidentally clicked "Automatic Art Approval" in checkout, which resulted in an error in my art design. I reached out via chat, and in less than 5 minutes, Josh kindly helped me resolve the problem. I am super grateful and appreciative!

Date of experience: December 28, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help Danielle :)

Canada
1 review
0 helpful votes
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I ordered a sweatshirt with a custom design; the design and quality of the shirt they sent were very good, except the size was too big. Their excellent customer service promptly sent the same shirt one size smaller so I was very pleased with that. However, I was disappointed with the placement of the text on both sleeves despite my trying to be explicit with my request to have the text on the outside of the sleeve. The finished product had the text on the inside of the sleeve.
While I was disappointed with the text placement on both sleeves, I would still recommend RushOrderTees but would advise customers to call if there are any explicit requests.

Date of experience: December 28, 2023
Laura W. — RushOrderTees Rep
over a year old

Hey Al! We appreciate your review and are always happy to help! Please feel free to reach out to us and we are happy to help get the sleeve print placement corrected for you :)

GB
1 review
0 helpful votes
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Luke was amazing!
December 23, 2023

I was having some problems with my design so went to support. I was responding to very quickly and my problem was resolved way faster than I thought it would be. Luke was very pleasant and did not waste any time, he understood exactly what I needed help with and did it. I don't think I could have asked for better help. Would definitely recommend

Date of experience: December 23, 2023
Laura W. — RushOrderTees Rep
over a year old

Thank you so much for taking the time to leave a great review of your experience with Luke. HE is the best!

Texas
1 review
0 helpful votes
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Good
December 22, 2023

Good, fast, convenient service/ help. Thanks to the agent.

Date of experience: December 22, 2023
Laura W. — RushOrderTees Rep
over a year old

Always happy to help!

North Carolina
1 review
0 helpful votes
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Satisfied customer
December 21, 2023

I ordered the wrong design basically my error and they replaced with the design I wanted, free of charge.

Date of experience: December 21, 2023
Laura W. — RushOrderTees Rep
over a year old

So glad we were able to help!

Washington
1 review
0 helpful votes
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Perfect customer support
December 21, 2023

My original order was lost not due to rush order tee just ended up lost in the mail and customer support was able to reorder and expedite the order at no additional fees to me they are very helpful and even when I got my order they reached out to make sure I got my order on time over all fantastic support and quality of work and the sweatshirts looked fantastic for our company holiday party

Date of experience: December 21, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help!

Hawaii
1 review
0 helpful votes
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Extremely satisfied
December 21, 2023

Very satisfied with the orders I have been receiving for my husbands business. Great quality, great customer service. Fast and easy to make orders or edit designs. Love that they proof the work before production and send it to you via email for confirmation, was very hesitant about ordering online but it turned out that ordering from here was 110% better then going to the place I did near me. Placed about 3 - 4 orders already and will be making more. RushedOrderTees is the way the place to order from! Mahalo & God Bless

Date of experience: December 21, 2023
Laura W. — RushOrderTees Rep
over a year old

Hey Chelsie! Thanks for the great review :) We are so happy to hear you have been so satisfied with your orders and we look forward to continuing to do business with you :)

Canada
1 review
0 helpful votes
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Fast, easy, friendly, transparent
December 21, 2023

I like that you indicate when we are communicating with a bot. Also it was so fast. Xander was very quick and friendly with confirming everything. Thanks so much. So far you're nailing the customer service experience.

Date of experience: December 21, 2023
Laura W. — RushOrderTees Rep
over a year old

Thanks Carolyn! We truly pride ourselves on delivering excellent customer service :)