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RushMyPassport

4.1

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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Steven D.
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Lots of confusion and delayed information
May 24, 2014

Lots of confusion and delayed information. Passport did show up and was greatfull. Overall they did the job

Date of experience: May 24, 2014
Bradley A.
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May 24, 2014

Date of experience: May 24, 2014
Benjamin E.
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Needed a passport within a week
May 24, 2014

Needed a passport within a week. You guys delivered so 2 thumbs up in my book! Thank you :)

Date of experience: May 24, 2014
JLindy L.
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Fast, accurate service!
May 24, 2014

Fast, accurate service! They kept me updated by phone and email as to the status of my order. RushMyPassport saved my trip!

Date of experience: May 23, 2014
Susan E.
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This is the greatest service available!
May 24, 2014

This is the greatest service available! After receivign surprise cruise and finding my passport had expired, I figured the vacation was doomed. To my relief, I decided to try rushmypassport.com and am so very glad I did.
Kudos to everyone associated with processing my passport request. The communications as to what to do along the way was fantastic. Everything came as promised. I have NO complaints/concerns only praise. THANK YOU!

Date of experience: May 23, 2014
Nancy R.
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Rush my passport got my passport to me when they said they would. Very happy with this service!

Date of experience: May 23, 2014
Kent E.
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May 23, 2014

Date of experience: May 22, 2014
John A.
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Unbelievable service
May 23, 2014

Unbelievable service-- they delivered exactly what they promised and we were able to receive the passport in time for our trip. We placed the order Monday morning and received the passport Wednesday morning just hours before our flight. They really saved the day!

Date of experience: May 22, 2014
Donald E.
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May 22, 2014

Date of experience: May 22, 2014
Cattraveler P.
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May 22, 2014

Date of experience: May 22, 2014
Josslyn K.
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I completely forgot that my child's passport was expired until 5 days before our departure for a 2 month summer in Europe. Rushmypassport had the new passport issued and delivered to me in 2 days. Saved me a lot of money for fines and stress with rebooking our tickets, not to mention my children's disappointment from having to postpone our trip. My experience was absolutely amazing! Thank you so much!

Date of experience: May 22, 2014
Stephen P.
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The service was great everyone was very helpful walked me thru the process and a very quick turnaround three days remarkable made a business trip possible.

Date of experience: May 22, 2014
Navin I.
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Excellent staff and excellent service
May 22, 2014

Excellent staff and excellent service. Amazing speed and accuracy of service!

Date of experience: May 21, 2014
Barry L.
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My only issue is withe the instructions provided. It is not clear that you need to collect all items before setting foot in a passport agency. Step one indicated going to a USPS office when it was pointless.

Date of experience: May 21, 2014
Steve N.
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I would really like to thank rushmypassport.com and especially Alexandra Nivar for the exceptional service. I was tight on time and needed my passport delivered quickly and they came through in the clutch. Her support and help throughout the process was very much appreciated and would recommend this service to anyone in need! Thanks again!
-Steve

Date of experience: May 21, 2014
Adele T.
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I was panicked after leaving our travel agent on Sat. With our final travel documents and finding out that my son's passport could not expire for 6 mos. After our return to the US. I went online and based on reviews, chose rushmypassport.com. I called several time and spoke with several different representatives who each had helpful hints to make the process go more smoothly. At the end, they talked me through all of the items I needed to make sure everything was filled out correctly before the package was overnighted to CA. When the documents got to CA the next day, my case manager was prompt on sending updates and even sent a message this morning that the passport was on the UPS truck heading our way. Yes, it is expensive, but it was worth every penny for peace of mind. Now we can relax and pack for our trip. Glad you are there to help people like me.

Date of experience: May 21, 2014
SableAnn K.
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My sales Associate Alexandra Nivar was AMAZING! We had an issue that was of no fault to her and she made sure she updated me at every stage. I thought I would have to cancel my trip but she put my mind at ease and made sure I got my passport before I left for my birthday vacation. I am forever grateful. She is the best!

Date of experience: May 21, 2014
Daniel A.
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A+
May 22, 2014

A+
Super sonic speedy turnaround. Mailed Monday, in hand Thursday!
A real life and time saver. Thank you - Thank you.

Date of experience: May 21, 2014
Sunny L.
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Thanks to All who provided my expedited renewal with professional service. Crissy was very helpful and assured me I would receive in time to make my flight. Thanks so much.

Date of experience: May 21, 2014
Darryl S.
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Everyone I spoke to was very friendly and extremely helpful. The kept me informed through the entire process. Great job! Thanks!

Date of experience: May 21, 2014

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.