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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,625 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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I always know I'll get exactly what I ordered. This is the second rug I've purchased like this. It's beautiful and simple. Holds up great in weather. Color stays so I'm very happy to get this second one to out in a different location this year. Their rugs come so fast, I love this company.
The rug was just as subscribed and very happy with the vibrant colors that it has!
I had originally ordered a rug with a vintage background and did not like it. My whole house is full of abstract rugs, but I wanted to try something different. Big mistake!
Plus, I had to pay for return shipping at that company, but not with this company!
We were looking for a living room area rug that would be nice-looking, and reasonably priced because we have three dogs and rugs don't last forever at our house. This rug arrived quickly and is perfect! The colors are even richer than advertised, and the earth tones are stunning. It is a little thicker than our last rug, and has a plush-like feel to it. Our dogs love lying and rolling on it! It is gorgeous with our sage walls.
We have purchased four rugs from Rugs.com. Each one is as pictured and arrived quickly.
Excellent experience. Fast delivery and easy ordering process. Very happy with the rug!
Delivered in just a few days. Like others have mentioned, you need to off gas and I am hopeful the lines disappear due to folding. I ordered the beige colored one with brown swirls. The background color of the rug has a lot more darker brownish tones than the picture but it will still work and probably won't look so dirty too quickly. The quality is great for the price on sale. Lastly I don't think I need an under mount to prevent slippage. I would suggest ordering without and then make your own decision.
Arrived within three days just as promised!
Perfect in color, as described! I cannot wait for spring to come so that I can get this gorgeous rug onto my patio!
Thank you for such great service!
Great quality, fast shipping and low price.I purchase 2 runners and they are just as described
Even though I am returning this rug (too large), I will continue to depend on Rugs.com for quality products and service.
Excellent selection of shapes, sizes and colors of rugs. Fantastic prices, fast shipping and the rugs were packaged with extreme care and protection during the shipping process. I highly recommend Rugs.com for purchases, but at minimum, take a look at what they have to offer compared to other companies that sell rugs.
I ordered these rugs and they were at my door in 3 days. I was very surprised and my rugs are beautiful.
Beautiful rugs! Great service! Friendly staff! Can resolve issues around the block! Fast service! Thank you!
The rugs we ordered looked exactly as they did in the pictures and were a great price. We received them in three days with free shipping.
Very pleased. Just what I expected. What more can I say!
It looks really good and is very comfortable. Love the colors and it looks very bright in different angles with the light
Paid extra for fast shipping and rug appeared within 2 days! Quality seems good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members