Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rugs.com

Rugs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Rugs.com?
grey stargrey stargrey stargrey stargrey star

Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
165
value
190
shipping
187
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Outdoor rug
May 19, 2024

My checkout went very well. Happy with rugs.com - thanks

Date of experience: May 9, 2024
New York
1 review
0 helpful votes
Follow Kelly E.
Unfollow Kelly E.
Share Review
Report Review

Rugs
May 19, 2024

So far very smooth experience. Easy to navigate and overall great sales. Hoping we love the product.

Date of experience: May 9, 2024
Maine
1 review
0 helpful votes
Follow Claire Q.
Unfollow Claire Q.
Share Review
Report Review

I love your rugs!
May 19, 2024

I had a very easy time using website, I have ordered from you in the past and I was always satisfied.

Date of experience: May 9, 2024
New Jersey
1 review
0 helpful votes
Follow Bernadette M.
Unfollow Bernadette M.
Share Review
Report Review

Gorgeous Rugs
May 19, 2024

I have bought rugs from Rugs. Com over the past 5 years and have Always been happy! The buys are incredible and the prices are Unbelievable for the great quality of their products! I always get asked where did you get those rugs! Not a secret as I tell them where I ordered them from and the price that is so worth the beauty!

Date of experience: May 9, 2024
Pennsylvania
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Easy ordering
May 18, 2024

Process was not a hassle. Good experience. Would order more rugs through this company.

Date of experience: May 7, 2024
North Dakota
1 review
0 helpful votes
Follow Rosemarie S.
Unfollow Rosemarie S.
Share Review
Report Review

Easy shopping
May 17, 2024

I found shopping to be quick& easy.love all the choices & pricing was also good.looking forward into getting them.hope they come soon

Date of experience: May 7, 2024
Michigan
1 review
0 helpful votes
Follow Sally I.
Unfollow Sally I.
Share Review
Report Review

Shopping
May 17, 2024

Found site to be easy to use. Trusting the product will satisfactory.

Date of experience: May 7, 2024
Washington
1 review
0 helpful votes
Follow ron N.
Unfollow ron N.
Share Review
Report Review

I finally accidentally learned how to add store credit to my order...Worlds Smartest Person...I Don't Think So!

Date of experience: May 7, 2024
Ohio
2 reviews
0 helpful votes
Follow Marilee Y.
Unfollow Marilee Y.
Share Review
Report Review

OUTDOOR RUG
May 17, 2024

I was looking for a round in/out door rug for my porch. I found one that appears to be the right size and color. Hopefully it will be when I receive it.

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
Follow Averill T.
Unfollow Averill T.
Share Review
Report Review

Easy to find the best rug for my needs. Easy to check out with free shipping a big plus.

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Satisfied
May 17, 2024

Everything I needed quick and speedy and a really good price

Date of experience: May 7, 2024
Maryland
1 review
0 helpful votes
Follow Christine Y.
Unfollow Christine Y.
Share Review
Report Review

Great until checkout
May 17, 2024

Everything was great until checkout with venmo. They wanted my first born child. Lol. Seriously, way too much personal info was needed. I just edited this. Who is the man in my profile pic? Lol

Date of experience: May 7, 2024
New York
1 review
0 helpful votes
Follow Colleen J.
Unfollow Colleen J.
Share Review
Report Review

Small doorway rugs.
May 17, 2024

Easily find the rug you need. Many sizes, types, colors.

Date of experience: May 7, 2024
Indiana
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Great!
May 17, 2024

Super fast delivery, better than expected. Made an additional order.

Date of experience: May 7, 2024
Michigan
1 review
0 helpful votes
Follow Sally Q.
Unfollow Sally Q.
Share Review
Report Review

Great
May 17, 2024

Very easy to order had no problem returning customer

Date of experience: May 7, 2024
Virginia
1 review
0 helpful votes
Follow D T.
Unfollow D T.
Share Review
Report Review

No place for discount code
May 17, 2024

I received a discount code from safeopt/rugs.com but when I clicked the link to apply it or attempted to use the code itself, the first didn't work & I couldn't find a way to enter the latter.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
Follow Ellen P.
Unfollow Ellen P.
Share Review
Report Review

Shopping was easy
May 17, 2024

I took a bit to figure how to get to Pay Pal after I had gotten passed that but it went well. Now am anxious to see the rugs

Date of experience: May 7, 2024
Ohio
1 review
0 helpful votes
Follow Marilyn L.
Unfollow Marilyn L.
Share Review
Report Review

Fantastic
May 17, 2024

Easy to order love all the rugs you sell, great value too

Date of experience: May 7, 2024
Alaska
2 reviews
0 helpful votes
Follow Michelle R.
Unfollow Michelle R.
Share Review
Report Review

Great Experience
May 17, 2024

I love that I can look at rugs on Rugs.com and they will ship to the address in Alaska. There are so many companies that will advertise and say they will and then you get the email or phone call --so Sorry We Don't Ship to Alaska. Thank you as I will be buying more.

Date of experience: May 6, 2024
Kentucky
1 review
0 helpful votes
Follow Lee B T.
Unfollow Lee B T.
Share Review
Report Review

Beautiful outdoor black rug
May 13, 2024

I order the rug which was at a very reasonable price and it arrived 2 or 3 days later.
I will buy from them again
Thank you

Date of experience: May 3, 2024