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Rugs.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and good quality. Rugs.com ranks 1st among Carpets sites.

service
165
value
189
shipping
186
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Love this runner
August 24, 2024

Easy to order and the feature to see the rug in your space works so nice!

Date of experience: August 14, 2024
Wisconsin
1 review
0 helpful votes
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Great company great rugs
August 24, 2024

Always easy to find great quality at great prices at Rugs.com, love this company

Date of experience: August 13, 2024
California
1 review
0 helpful votes
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Shops for rugs
August 23, 2024

My experience was quick and easy. I was able to find what I wanted for my room

Date of experience: August 13, 2024
Florida
1 review
0 helpful votes
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Outdoor rug
August 23, 2024

I found it very easy to navigate and find what I was looking for. The price was right.

Date of experience: August 13, 2024
Idaho
1 review
0 helpful votes
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Fine service
August 23, 2024
Updated review

I have not received the rug yet and or the rug pad yet so until so until I get

Date of experience: August 13, 2024

Rugby I'll
August 23, 2024
Previous review

I haven't received the rug to describe any experience to describe

Date of experience: August 13, 2024
California
1 review
0 helpful votes
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Easy way to shop for rugs
August 23, 2024

I like the fact that one can compare rugs and that I can picture it in my room. A vast selection of sizes and patterns

Date of experience: August 13, 2024
California
1 review
0 helpful votes
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Rugs
August 23, 2024

Easy, quality and worth every penny… I'll be back for more

Date of experience: August 13, 2024
Ohio
1 review
0 helpful votes
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Instant Happy Room
August 23, 2024

I wanted a cream/gold/rust rug that would highlight our family room. Not only are the colors perfect, the quality of this rug (Boutique) is far superior to what we were using. Our room went from stodgy to happy in an instant. We're delighted.

Date of experience: August 13, 2024
North Carolina
1 review
0 helpful votes
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So far, so good
August 23, 2024

Picked out and ordered a beautiful Persian area rug; selection and size options fantastic. Process easy. Now for the fun part! Delivery and condition to follow!

Date of experience: August 13, 2024
Missouri
1 review
0 helpful votes
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Great experience with Rugs.com!
August 23, 2024

So many options: color, style, sizes! Easy-to-navigate website, simple order process. 5 stars!

Date of experience: August 13, 2024
Tennessee
2 reviews
0 helpful votes
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Rug
August 23, 2024

Easy order and great selection- advertised 2 day delivery - but didnt confirm upon order placement so a little worried there- we'll see

Date of experience: August 13, 2024
New Jersey
2 reviews
0 helpful votes
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Outdoor rugs
August 23, 2024

Site very easy to navigate
Order another outdoor rug that I ordered earlier this summer. Love it and it has tolerated all weather!

Date of experience: August 13, 2024
North Carolina
1 review
0 helpful votes
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Rug
August 23, 2024

Liked that I could download my room photo & see exactly how it would look!

Date of experience: August 13, 2024
North Carolina
1 review
0 helpful votes
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Rugs
August 23, 2024

Pleased liked the service and the color choice.Will be ordering from this site

Date of experience: August 13, 2024
Tennessee
1 review
0 helpful votes
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Fabulous rugs- easy site to use
August 23, 2024

I have now ordered 3 different rugs from Rugs.com
All of them were as pictured on the website and the quality is great for the price! They are my place I'll get all my rugs now. Easy check out and shipping time was not bad at all.

Date of experience: August 12, 2024
Maryland
1 review
0 helpful votes
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Great rugs!
August 19, 2024

We have ordered from rugs.com multiple times and been completely satisfied with each purchase. Highly recommended for selection and service.

Date of experience: August 8, 2024
Washington
1 review
0 helpful votes
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Great selection
August 18, 2024

You've got a great selection of rugs here and I like that they're made in places other than China!

Date of experience: August 8, 2024
Kentucky
1 review
0 helpful votes
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Missing info
August 18, 2024

I would like to know the weight of the outdoor rug I purchased.

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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4th time to order
August 18, 2024

The site is nice to navigate and I was super happy with my previous purchases, have confidence that my anti fatigue mat will be great quality as well!

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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Classroom rugs
August 18, 2024

Ordered 5 round rugs last year for my Music Classroom. Have held up great! Place an order for 4 more rugs!

Date of experience: August 8, 2024